Error number: 0xC8000711
- From: "patetlou" <patetlou@xxxxxxxxxxx>
- Date: 14 Aug 2005 12:52:50 -0700
Help, my "WindowsUpdate" use to works perfectly but recently, doesnt
work anymore. I keep getting a [Error number: 0xC8000711] "The website
has encountered a problem and cannot display the page you are trying to
view."
I use Windows 2000 pro (genuine) with IE6,(all in french) i am the only
user whith full autority.
When i try to go to Windows Update I close all my protections (pop-up
killer, firewall and anti-spyware) I even set the minimum security in
IE6 to allow activX. Nothing works.
All the hints I found at Windows knowlage and problem solving database
and in news groups related to this problem doesnt solve it so far.
I manualy re-downloaded the SP4 from Microsoft and re-install it. I
also downloaded and install the "Update Rollup 1 for Windows 2000 SP4"
and a hot fix named "Qfecheck.exe". Problem still remain.
Is it a way I can restore (re-install) the "Windows Update" application
itself?
Someone suggested it could have something to do whith the Certificate
Authority but I dont know what to do with it...
When I check my Windows Update.log file I notice something strange,
there is two file there one is named "Windows Update.log" and the other
"WindowsUpdate.log" (without space between "Windows" and "Update") the
second one contain the error message. Is it normal or could that give a
hint on the problem origin ?
If some expert could help me I would greatly apreciate. Here is a copy
of the part of the log of WU concerning the problem. Thanks again for
any help.
2005-08-06 17:16:49 1360 510 Misc =========== Logging initialized
(build: 5.8.0.2469, tz: -0400) ===========
2005-08-06 17:16:49 1360 510 Misc = Process:
C:\WINNT\system32\svchost.exe
2005-08-06 17:16:49 1360 510 Misc = Module:
C:\WINNT\system32\wuaueng.dll
2005-08-06 17:16:49 1360 510 Service *************
2005-08-06 17:16:49 1360 510 Service ** START ** Service: Service
startup
2005-08-06 17:16:49 1360 510 Service *********
2005-08-06 17:16:50 1360 510 Agent * WU client version 5.8.0.2469
2005-08-06 17:16:50 1360 510 Agent * WARNING: Failed to obtain
SusClientId
2005-08-06 17:16:50 1360 510 Agent * Base directory:
C:\WINNT\SoftwareDistribution
2005-08-06 17:16:50 1360 510 Agent * Access type: No proxy
2005-08-06 17:16:50 1360 510 Agent * Network state: Connected
2005-08-06 17:16:51 1360 510 Report *********** Report: Initializing
static reporting data ***********
2005-08-06 17:16:51 1360 510 Report * OS Version = 5.0.2195.4.0.65536
2005-08-06 17:16:58 1360 510 Report * Computer Brand = ECS
2005-08-06 17:16:58 1360 510 Report * Computer Model = P4VMM2
2005-08-06 17:16:58 1360 510 Report * Bios Revision = 07.00T
2005-08-06 17:16:58 1360 510 Report * Bios Name = Default System BIOS
2005-08-06 17:16:58 1360 510 Report * Bios Release Date =
2003-02-12T00:00:00
2005-08-06 17:16:58 1360 510 Report * Locale ID = 1036
2005-08-06 17:16:58 1360 510 Service * Service restarted after self
update
2005-08-06 17:16:58 1360 510 Service WARNING: Failed to read back
selfupdate handle from environment variable with error 0x800700cb
2005-08-06 17:17:03 1360 84c Report REPORT EVENT:
{7FAAED79-3EF1-4C22-85D2-7B70A96C01F1} 2005-08-06
17:16:51-0400 1 183 101 {F6E951E0-D3BC-448B-B74E-B793CAD18135} 0 0 SelfUpdate Success Content
Install Installation Successful: Windows successfully installed the
following update: Mises à jour automatiques
2005-08-06 17:17:35 1360 510 Agent *********** Agent: Initializing
Windows Update Agent ***********
2005-08-06 17:17:35 1360 510 Agent *********** Agent: Initializing
global settings cache ***********
2005-08-06 17:17:35 1360 510 Agent * WSUS server: <NULL>
2005-08-06 17:17:35 1360 510 Agent * WSUS status server: <NULL>
2005-08-06 17:17:35 1360 510 Agent * Target group: (Unassigned
Computers)
2005-08-06 17:17:35 1360 510 Agent * Windows Update access disabled:
No
2005-08-06 17:17:36 1360 510 DtaStor FATAL: Failed to initialize
datastore, error = 0xC8000711
2005-08-06 17:17:36 1360 510 DnldMgr Download manager restoring 0
downloads
2005-08-06 17:17:36 1360 510 Agent * Failed to load persisted
download calls, error = 0xc8000711
2005-08-06 17:17:36 1360 510 DtaStor FATAL: Failed to initialize
datastore, error = 0xC8000711
2005-08-06 17:17:36 1360 510 DnldMgr FATAL:
DM:CAgentDownloadManager::RestoreDownloadJobs: GetSession failed with
0xc8000711.
2005-08-06 17:17:36 1360 510 DnldMgr FATAL:
DM:CAgentDownloadManager::DelayedInit: RestoreDownloadJobs failed with
0x00000000.
2005-08-06 17:17:36 1360 510 AU ########### AU: Initializing Automatic
Updates ###########
2005-08-06 17:17:36 1360 510 AU AU setting next detection timeout to
2005-08-06 21:17:36
2005-08-06 17:17:36 1360 510 DtaStor FATAL: Failed to initialize
datastore, error = 0xC8000711
2005-08-06 17:17:36 1360 510 AU # Approval type: Scheduled (User
preference)
2005-08-06 17:17:36 1360 510 AU # Scheduled install day/time: Every
day at 11:00
2005-08-06 17:17:36 1360 510 AU # Auto-install minor updates: Yes
(User preference)
2005-08-06 17:17:36 1360 510 DtaStor FATAL: Failed to initialize
datastore, error = 0xC8000711
2005-08-06 17:17:36 1360 510 AU FATAL: Failed to get session from
datastore, error = 0xC8000711
2005-08-06 17:17:36 1360 510 AU FATAL: Failed to Unserialize from data
store, error = 0xC8000711
2005-08-06 17:17:36 1360 510 AU # WARNING: Exit code = 0xC8000711
2005-08-06 17:17:36 1360 510 AU WARNING: InitAUComponents Failed, will
restart AU in 30 mins, error = 0xC8000711
2005-08-06 17:17:36 1360 510 AU AU Restart required....
2005-08-06 17:17:36 1360 84c DtaStor FATAL: Failed to initialize
datastore, error = 0xC8000711
2005-08-06 17:17:36 1360 84c DnldMgr FATAL:
DM:CAgentDownloadManager::CheckAllCallDownloadStates: GetSession failed
with 0xc8000711.
2005-08-06 17:47:36 1360 510 AU ########### AU: Initializing Automatic
Updates ###########
2005-08-06 17:47:36 1360 510 AU AU setting next detection timeout to
2005-08-06 21:47:36
2005-08-06 17:47:37 1360 510 DtaStor FATAL: Failed to initialize
datastore, error = 0xC8000711
2005-08-06 17:47:37 1360 510 AU # Approval type: Scheduled (User
preference)
2005-08-06 17:47:37 1360 510 AU # Scheduled install day/time: Every
day at 11:00
2005-08-06 17:47:37 1360 510 AU # Auto-install minor updates: Yes
(User preference)
2005-08-06 17:47:37 1360 510 DtaStor FATAL: Failed to initialize
datastore, error = 0xC8000711
2005-08-06 17:47:37 1360 510 AU FATAL: Failed to get session from
datastore, error = 0xC8000711
2005-08-06 17:47:37 1360 510 AU FATAL: Failed to Unserialize from data
store, error = 0xC8000711
2005-08-06 17:47:37 1360 510 AU # WARNING: Exit code = 0xC8000711
2005-08-06 17:47:37 1360 510 AU AU Restart required....
2005-08-14 14:48:46 1356 55c AU ########### AU: Initializing Automatic
Updates ###########
2005-08-14 14:48:46 1356 55c AU AU setting next detection timeout to
2005-08-14 18:48:46
2005-08-14 14:48:46 1356 55c DtaStor FATAL: Failed to initialize
datastore, error = 0xC8000711
2005-08-14 14:48:46 1356 55c AU # Approval type: Scheduled (User
preference)
2005-08-14 14:48:46 1356 55c AU # Scheduled install day/time: Every
day at 11:00
2005-08-14 14:48:46 1356 55c AU # Auto-install minor updates: Yes
(User preference)
2005-08-14 14:48:46 1356 55c DtaStor FATAL: Failed to initialize
datastore, error = 0xC8000711
2005-08-14 14:48:46 1356 55c AU FATAL: Failed to get session from
datastore, error = 0xC8000711
2005-08-14 14:48:46 1356 55c AU FATAL: Failed to Unserialize from data
store, error = 0xC8000711
2005-08-14 14:48:46 1356 55c AU # WARNING: Exit code = 0xC8000711
2005-08-14 14:48:46 1356 55c AU AU Restart required....
2005-08-14 15:01:51 1356 188 DtaStor FATAL: Failed to initialize
datastore, error = 0xC8000711
2005-08-14 15:01:51 1356 188 Agent WARNING: WU client fails
CClientCallRecorder::EnumerateService with error 0xc8000711
2005-08-14 15:01:51 1144 750 COMAPI WARNING:
ISusInternal::EnumerateService failed, hr=C8000711
2005-08-14 15:02:00 1356 188 DtaStor FATAL: Failed to initialize
datastore, error = 0xC8000711
2005-08-14 15:02:00 1356 188 Agent WARNING: WU client fails
CClientCallRecorder::EnumerateService with error 0xc8000711
2005-08-14 15:02:00 1144 750 COMAPI WARNING:
ISusInternal::EnumerateService failed, hr=C8000711
2005-08-14 15:02:04 1144 750 Setup *********** Setup: Checking whether
self-update is required ***********
2005-08-14 15:02:04 1144 750 Setup * Inf file:
C:\WINNT\SoftwareDistribution\WebSetup\wusetup.inf
2005-08-14 15:02:04 1144 750 Setup Update NOT required for
C:\WINNT\system32\cdm.dll: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-08-14 15:02:04 1144 750 Setup Update NOT required for
C:\WINNT\system32\iuengine.dll: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-08-14 15:02:04 1144 750 Setup Update NOT required for
C:\WINNT\system32\wuapi.dll: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-08-14 15:02:04 1144 750 Setup Update NOT required for
C:\WINNT\system32\wuauclt.exe: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-08-14 15:02:04 1144 750 Setup Update NOT required for
C:\WINNT\system32\wuauclt1.exe: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-08-14 15:02:04 1144 750 Setup Update NOT required for
C:\WINNT\system32\wuaucpl.cpl: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-08-14 15:02:04 1144 750 Setup Update NOT required for
C:\WINNT\system32\wuaueng.dll: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-08-14 15:02:04 1144 750 Setup Update NOT required for
C:\WINNT\system32\wuaueng1.dll: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-08-14 15:02:04 1144 750 Setup Update NOT required for
C:\WINNT\system32\wucltui.dll: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-08-14 15:02:04 1144 750 Setup Update NOT required for
C:\WINNT\system32\wups.dll: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-08-14 15:02:04 1144 750 Setup Update NOT required for
C:\WINNT\system32\wups2.dll: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-08-14 15:02:04 1144 750 Setup * IsUpdateRequired = No
2005-08-14 15:18:46 1356 55c AU ########### AU: Initializing Automatic
Updates ###########
2005-08-14 15:18:46 1356 55c AU AU setting next detection timeout to
2005-08-14 19:18:46
2005-08-14 15:18:46 1356 55c DtaStor FATAL: Failed to initialize
datastore, error = 0xC8000711
2005-08-14 15:18:46 1356 55c AU # Approval type: Scheduled (User
preference)
2005-08-14 15:18:46 1356 55c AU # Scheduled install day/time: Every
day at 11:00
2005-08-14 15:18:46 1356 55c AU # Auto-install minor updates: Yes
(User preference)
2005-08-14 15:18:46 1356 55c DtaStor FATAL: Failed to initialize
datastore, error = 0xC8000711
2005-08-14 15:18:46 1356 55c AU FATAL: Failed to get session from
datastore, error = 0xC8000711
2005-08-14 15:18:46 1356 55c AU FATAL: Failed to Unserialize from data
store, error = 0xC8000711
2005-08-14 15:18:46 1356 55c AU # WARNING: Exit code = 0xC8000711
2005-08-14 15:18:46 1356 55c AU AU Restart required....
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