Re: Problems with Tuesday's Security patches.

hemojr@xxxxxxxxx wrote:

Running Windows Enterprise Server 2003.  Used Remote
Desktop to start install of the following patches:
MS05-038
MS05-039
MS05-040
MS05-041
MS05-042
MS05-043

When I t was done, I thought I shutdown and reboot.  I was wrong.
All  shutdown attempts over the last two days have failed.
Further, Terminal Services will not accept a connection.
I activated a VNC server and was able to interact with the
desktop that way, Task Manager does not show any sessions,
the window is blank white.

The server has been waiting for a reboot to finish installing
the patches since Tuesday afternoon.  Any ideas on how I can
reboot remotely (I am 2 thousand miles away).

thanks,

Hi,

You haven't by any chance PowerChute 6.x UPS software (APC) installed
on the computer?

If so, upgrade it to v7 or uninstall it and see if that helps.


PowerChute 6.x cases a lot of issues, much more than what is described
here:

PowerChute Business Edition - Customers Using 6.x Must Upgrade to 7.x
due to Java Runtime Environment expiration
http://nam-en.apc.com/cgi-bin/nam_en.cfg/php/enduser/std_adp.php?p_faqid=7202


This is how you can disable the PowerChute service if you are unable to
uninstall it:

Start Regedit.exe

Locate the key
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\APCPBESERVER
Set the "Start" value to 4 (means disabled)

Locate the key
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\APCPBEAGENT
Set the "Start" value to 4 (means disabled)

Then you need to reboot the computer.



--
torgeir, Microsoft MVP Scripting and WMI, Porsgrunn Norway
Administration scripting examples and an ONLINE version of
the 1328 page Scripting Guide:
http://www.microsoft.com/technet/scriptcenter/default.mspx
.

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