Re: Error using windows update - Windows 2000 SP4 Problems
- From: alancello <alancello@xxxxxxxxxx>
- Date: Sun, 31 Jul 2005 11:05:03 -0700
Forgive me if I am posting this in the wrong thread. I can't seem to find a
more appropriate one. Also forgive the appearance of this, my very first
post, if it does not meet the rules. I am writing with my Windows 2000
Professional system in protected mode as nothing else works just now.
I foolishly downloaded and installed Windows 2000 SP4 and SP4 Roll-up on my
3 networked machines, shut them down and went on vacation for a week. On
startup, the desktop on 1 of the machines failed to appear with the message:
"Can't find file "null" (or one of its components). Make sure file name is
correct and all required libraries are available."
Desktops on the other 2 machines did not work correctly. In standard mode,
clicking on start and then control panel did nothing. The applications that
still worked were glacially slow. Desktop appeared in protected mode with
some functionality problems. An icon appears in the lower left tray "Show
Desktop" but it doesn't do anything obvious.
I tried to check the history of downloaded updates on the MS Update site for
a date and time associated with the updates to confirm that I had installed
them in the correct sequence. (Control panel "Add/Remove Programs" does not
show dates for these updates.) Got error 0X8007041D.
Attempting to turn back the clock, in safe mode, "reboot with last known
good configuration" made no obvious improvement. On one machine I
un-installed SP4 Roll-Up but then the desktop failed to appear even in
protected mode so I did not continue to un-install SP4.
My portable external backup drive does not seem to want to mount in safe
mode so my belated backup attempt is stalled until that is sorted out.
Suggestions will be very much appreciated. Thanks!
--
alancello
"Unk" wrote:
> On Sat, 30 Jul 2005 17:29:03 -0700, "Dave" <Dave@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote:
>
> >Every time I try to update (either custom or express) I get a Error 0xC8000711
> >
> >I can't find anything in the knowledge base about this
> >
> >any help would be appreciated, thanks
>
> Create a new temp folder: C:\Temp
>
> Click Start, Settings, Control Panel, "System", "Advanced" tab.
> At the bottom of the window, click the "Environment Variables" button.
>
> Edit the TEMP and TMP items to point to the new C:\Temp folder.
>
> Click "OK", reboot, and try the update again. It should work now.
>
> Reboot, and delete the C:\Documents and Settings\{your account}\Local Settings\Temp folder.
> Now edited the Environment Variables again to make them as they were before.
> TEMP was "%USERPROFILE%\Local Settings\Temp"
> TMP was "%USERPROFILE%\Local Settings\Temp"
> Reboot again.
>
> That should do it.
>
>
>
.
- References:
- Error using windows update
- From: Dave
- Re: Error using windows update
- From: Unk
- Error using windows update
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