Re: KB891711 update

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance


"betty boop" <lizzyeboop@xxxxxxxxxxxxxxxxxxx> wrote in message
news:STSGe.1948$gQ5.525@xxxxxxxxxxxxxxxxxxxxxxxxxxxxx
>
> "Terry Swift" <TerrySwift@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
> news:E79D6605-F6D2-445B-8763-EAB452D7EAAE@xxxxxxxxxxxxxxxx
> > Tia,
> >
> > According to the Technical Artical that covers that KB, the new release
> was
> > put out on April 12, 2005. That should be the "only" version that is
> > available on the website for download. The new update was supposed to
fix
> > the very issue that you are still having. You can open a trouble ticket
> with
> > Microsoft Technical Support via email to resolve the issue if you think
> you
> > need to install the update.
> >
> > http://support.microsoft.com/oas/default.aspx?gprid=6527
> >
> > Terry
> >
> Thanks for the reply. Do you think this update is something I should
worry
> about? I figured since it was a critical update it should be installed.
I
> am not a computer person but I am trying. Will Microsoft support help me
> or is it not worth persuing?
> Thanks
> Betty

Terry, I did go to the site you recommendded and explained my problem and
they are to reply within a day.
Thanks
Betty
>
>
>
> > "betty boop" wrote:
> >
> > > I have been trying to install KB891711. It installs and then on
> restart my
> > > computer freezes about half way through the startup. I have tried
> disabling
> > > Norton AV while installing update but I get the same results. I know
> the
> > > first version of this update had problems but they issued it again
and
> that
> > > was to be okay. How do I check which download I am using. Any help
> would
> > > be much appreciated. Easy language please.
> > > TIA
> > >
> > >
> > >
>
>


.

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