Re: KB891711 update
- From: "betty boop" <lizzyeboop@xxxxxxxxxxxxxxxxxxx>
- Date: Sat, 30 Jul 2005 22:08:50 GMT
"Terry Swift" <TerrySwift@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:E79D6605-F6D2-445B-8763-EAB452D7EAAE@xxxxxxxxxxxxxxxx
> Tia,
>
> According to the Technical Artical that covers that KB, the new release
was
> put out on April 12, 2005. That should be the "only" version that is
> available on the website for download. The new update was supposed to fix
> the very issue that you are still having. You can open a trouble ticket
with
> Microsoft Technical Support via email to resolve the issue if you think
you
> need to install the update.
>
> http://support.microsoft.com/oas/default.aspx?gprid=6527
>
> Terry
>
Thanks for the reply. Do you think this update is something I should worry
about? I figured since it was a critical update it should be installed. I
am not a computer person but I am trying. Will Microsoft support help me
or is it not worth persuing?
Thanks
Betty
> "betty boop" wrote:
>
> > I have been trying to install KB891711. It installs and then on
restart my
> > computer freezes about half way through the startup. I have tried
disabling
> > Norton AV while installing update but I get the same results. I know
the
> > first version of this update had problems but they issued it again and
that
> > was to be okay. How do I check which download I am using. Any help
would
> > be much appreciated. Easy language please.
> > TIA
> >
> >
> >
.
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