RE: Microsoft Windows Update [Error number: 0x800A1391]
- From: "SMART ARSE" <SMARTARSE@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Thu, 30 Jun 2005 12:11:04 -0700
I did the simplest and safest thing - IN NIS, navigate to custom settings in
the personal firewall section of the NIS box and change the active x control
to medium - it promprts you for active x downloads and the update site works
again - without disabling all your other NIS internet protection.
"Airpilot" wrote:
> When I attempt to update Windows I get the following error:
>
> [Error number: 0x800A1391]
> The website has encountered a problem and cannot display the page you are
> trying to view.
>
> I had recently downloaded and installed the following windows update files
> directly prior to getting the update error message: KB894391, KB893803 and
> KB886903. I am using Windows XP Home OS, SP2, Nortons Internet Security
> 2004, Microsoft Anti-Spyware Beta and cable ISP.
> I have done the following:
> 1) Updated my Norton's Internet Security and scanned my entire computer for
> any virus
> 2) Updated my Beta Microsoft Anti-Spyware and scanned my entire computer
> for any spyware.
> 3) Ran my Dell Support Version 5.0.0.766, powered by Gteko
> NIS found no virus on my computer. Microsoft Anti-Spyware found no spyware
> on my PC (I ran full computer scans with both NIS and Microsoft
> Anti-Spyware). And the Dell Support software found no update, maintenance or
> security issues with my PC.
> And I have:
> 1) Downloaded and ran CWShredder in Windows Safe Mode
> 2) Entered succesfully seven different Microsoft url's (including the
> http://update.microsoft.com/windowsupdate/v6/default.aspx?ln=en-us url that
> is displayed when I attempt to update windows) to IE trusted sites in the
> Internet Options.
> The CWShredder found no COOLWEBSEARCH Trojan on my PC. Entering the url's
> in the trusted sites list made no difference to me being able to update
> windows. I still receive the same error code.
> And lastly I have:
> 1) I checked the Windows Time and Date, they are both accurate.
> 2) I checked that there is only one language assigned in the IE options.
> There was only English (United States) [en-us].
>
> If anyone who might know how to remedy this situation of not being able to
> update Windows using the Microsoft Windows Update Server and receiving the
> Error 0x800A1391, PLEASE HELP by posting what needs to be done.
>
> Thank you very much,
> =Air=
>
.
- References:
- Microsoft Windows Update [Error number: 0x800A1391]
- From: Airpilot
- Microsoft Windows Update [Error number: 0x800A1391]
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