error message" the software has not passed windows logo testing"

From: jockey <bapib@xxxxxxxxxxxxx>
Date: Wed, 29 Jun 2005 00:42:03 -0700

I have purchased a sony digital video camera DCR-TRV265E PAL but unable to
install it after several attemts. The picture package software is installed
from the cd but the computer cannot identify the Camera. Please help me out.
.

Follow-Ups:
- Re: error message" the software has not passed windows logo testing"
  - From: Alan Edwards

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