Re: KB893803v2 - Access is denied
- From: "Neale D. Hind" <nospam@xxxxxxxxx>
- Date: Thu, 23 Jun 2005 19:56:10 +0100
In message <aKLRtBB78ouCFwB0@xxxxxxxxxxxxxxxxxx>, Neale D. Hind
<nospam@xxxxxxxxx> writes
>I needed to do an 'upgrade repair' to my 'Windows XP Home' yesterday. I
>did so from my slipstream CD and all went well. After completion
>Windows automatic updates downloaded more fixes.
>
>All of these updates installed with the exception of KB893803v2
>(Windows Installer 3.1). I downloaded the redistributable version so I
>could run a local install, but this failed in exactly the same way.
>
>>From web search, I am not alone with this problem. I've tried two
>'popular' (in that I saw them recommended in more than place)
>suggestions:
>
>1) rename the catroot2 folder and reinstall the update.
>2) temporarily empty the windows\installer folder and reinstall the
>update.
>
>Neither of these worked.
>
>The kb893803v2 log below includes the following 'DoRegistryUpdates
>failed' and looks to be the symptom of the problem
I finally solved my install problem and thought I'd share the knowledge.
1) I attained a partial solution by running the update and waiting
for the 'access denied' dialog. Instead of clicking 'OK' (which
reverses the failed installation) I rebooted the machine. This
left all the files in the right place and worked with MS Update
v6.
2) I wasn't entirely satisfied with the workaround because I was
always going to have a nagging doubt about its stability. For
example the failed install did not create a remove option in
Add/Remove Programs.
So I did some more web research and came across
<http://support.microsoft.com/default.aspx?scid=kb;en-us;836926>.
Method 3 in this solution pointed at registry key permissions -
consistent with the original registry key update failures.
Essentially I opened
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Wind
owsUpdate and set permissions for Full Access *AND* ensured that
the setting to allow all subkeys was also set.
Fortunately this worked (ta-ra).
Hoping others can benefit from my pain (I've probably put around 30
hours effort onto this problem).
<snip kb893803v2 log>
Cheers,
--
Neale Hind
Insanity is hereditary, you get it from your children
.
- References:
- KB893803v2 - Access is denied
- From: Neale D. Hind
- KB893803v2 - Access is denied
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