Re: error message - 0x800A138F on Win98
- From: "Maurice N ~ MVP" <maurice@xxxxxxxx>
- Date: Mon, 13 Jun 2005 18:12:47 -0500
This one is more in the nature of a generic message. You DO need to look at your update log.
You may have seen the error on-screen, but the log file would have a slightly different error notation.
See if there is an "Error" for the date(s) when you had this problem.
It will have an entry (entries) with Error that would help to pin-down your pc's problem with Windows Update on-line functions.
C:\Windows\Windows Update.log (for Win98/Me)
If you are on AOL service, make a connection to AOL, then use your Internet Explorer browser to go to Windows Update.
Following is only a basic first-pass checklist of settings for Internet Explorer browser, tailored for smoother entry into Windows Update.
It is NOT a cureall !
Make sure this is not running a 3rd-part Popup-Ad remover, or any anonimizer.
1. In Internet Explorer browser > select Tools, click Internet Options, and then click
Languages....
If this box is empty, add at least one language -- your usual national
language.
If you happen to have 2 or more, move English up on this list.
2. Disengage your Discussion Bar in Internet Explorer: Click View on
main IE menu.
Point to Explorer Bar.
If "Discuss" has a check mark, click Discuss to *remove the check mark*
and clear it.
You may note, if the discussion bar is active, it would appear near the
bottom of IE window.
3. I. E. Tools >Internet Options > Advanced Tab > (scroll down thru
the list)
These are "some" of the items that I do have CHECKed (selected):
Under HTTP 1.1 settings --
Use HTTP 1.1 (ON / Selected)
+ Enable / check to use HTTP 1.1 with proxy servers **** <<----
and under Security :
Clear (un-check) the check box next to "Check for server certificate
revocation" . ( *OFF* )
Use SSL 2.0 (ON / selected)
Use SSL 3.0 (ON)
4. Internet Explorer > Tools > Internet Options > Connections Tab Click
on LAN Settings > * Uncheck* the Automatically detect settings.
Make sure _no other_ settings on this screen are enabled.
5. Internet Explorer > main menu /Tools/Internet Options >
Security Tab/ click on green icon Trusted Sites/click Sites button.
Look very closely at line that says:
"Require server verification (https:) for all sites in this zone" to
*clear* the selection.
(e.g. You want that to be un-checked (un-ticked)).
In the "Add this Web site to the zone:" field, add these entries to
list of "Trusted Sites" --
type
http://*.download.windowsupdate.com (click Add)
http://v5.windowsupdate.microsoft.com
https://v5.windowsupdate.microsoft.com (with HTTPS)
http://windowsupdate.microsoft.com
Click OK. Apply changes to IE browser.
Then re-try Windows Update.
HTH
--
Maurice N
MVP Windows - Shell / User
-----
Mr. Blah wrote:
> After I choose the updates available and click install now, The page
> says "Windows update encountered an error and can't show the
> requested page." It also gives me the error number 0x800A138Fand
> prevents me from downloading updates while my computer nags me to
> download them. I am using Windows 98 so I dont know if it's a sign to
> upgrade or if its a problem in my computer.
.
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- From: Mr. Blah
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