RE: Windows Update Problems
- From: "WinBuddy" <WinBuddy@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Tue, 24 May 2005 14:48:04 -0700
Had the same problem and it's that darned Norton Security AGAIN. Used the
Norton AntiVirus Privacy Control update tab, Configure, Advanced, and added
site windowsupdate.microsoft.com with all the Global and User settings set to
Permit all the necessary options for that site and it works now !! I've had
to do that little dance for most of the sites that don't seem to work right
lately. Hope this helps !!!
"AOR Fan" wrote:
> Have a query and I wondered whether you wonderful people can help me!! Since
> a couple of weeks ago, I can't access Windows Updates at all. Everytime I try
> to acess it, it brings up a blank white page with a message which says,
> "Thank you for your interest in Windows Update. Windows Update is the online
> extension of Windows that helps you get the most out of your computer. You
> must be running a Microsoft Windows operating system in order to use Windows
> Update"
>
> I have a completely legit and registered version of XP and even went through
> and validated my product again and this confirmed it was legit. I was still
> on Service Pack 1 and thought that may be the problem so loaded Service Pack
> 2. Had no other problems with that, thank god!, but it still won't let me
> into Windows Update and comes up with the same message.
>
> Someone said that I might have a virus, (wmmon.exe), or a trojan on my
> system. I am running Norton Internet Security and this has never picked
> anything up. Ran Ad-Aware, Spybot, Norton Anti Virus, Hijack This, AVG 7 and
> CCleaner, but, again, nothing is picked up. I'm happy to stay with Norton so
> not looking to move to anything else or move from Internet Explorer but
> wondered whether anyone had any ideas or has had anything similar and knew
> how to fix this? I read that some firewall's can block access but I used to
> be able to get into the updates when I first got the Internet Security
> Program so this never used to be a problem until now. Not changed any
> settings on it either!
>
> What is strange is that when I try and access Hotmail. It also says that I
> need to download Internet Explorer. It's as though my PC isn't running it at
> all when it quite clearly is. In fact, in Internet Explorer, if I click on
> Help and 'About Internet Explorer', it says that I'm running version
> '6.9.2000.2180.xpsp_sp_gdr.050301-1519' - (in case that means anything to
> anyone!!)
>
> It's annoying and worrying at the same time! Completely stumped now so any
> help would be appreciated!
>
> Thanks all.
>
.
- References:
- Windows Update Problems
- From: AOR Fan
- Windows Update Problems
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