Re: Windows update freezes computer

Checked these files: callcont.dll, Mst120.dll and nmcom.dll and each are
shown as version 5.1.2600.133.

Am unclear about how to do this: "If XP SP1 was installed, check that file
list
> vs. what's on the system. If XP, never updated with any Service Packs,
> compare with those files."

My computer's XP SP2 version is listed as: v. 5.1 (Build
2600.xpclient.010817-1148)

I do have my original XP cd but do not have an SP2 cd.

By the way, in the ADD OR REMOVE PROGRAMS are the following:
Windows XP Hotfix - KB 823559
Windows XP Hotfix - KB 828741
Windows XP Hotfix - KB 833987
Windows XP Hotfix - KB 834707
Windows XP Hotfix - KB 835732
Windows XP Hotfix - KB 841356
Windows XP Hotfix - KB 842773
Windows XP Hotfix (SP1) [See Q329048 for more information]
Windows XP Hotfix (SP1) [See Q329390 for more information]
Windows XP Hotfix (SP1) [See Q329441 for more information]
Windows XP Hotfix (SP1) [See Q329834 for more information]
Windows XP Hotfix (SP1) Q329170
Windows XP Hotfix (SP1) Q810577
Windows XP Hotfix (SP1) Q810833
Windows XP Hotfix (SP1) Q817606
Windows XP Hotfix (SP2) [See Q329115 for more information]

This is getting pretty much above my head but will try to stay with you. ;-)

Tom
wildeman1

"MowGreen [MVP]" wrote:

> You're welcome ... Hmmm ... perhaps all the files for NetMeeting are not
> in it's folder.
> Let's take a look see ... show hidden files, folders, and system files :
> http://www.xtra.co.nz/help/0,,4155-1916458,00.html
>
> Then navigate to the NetMeeting folder and compare the version of these
> files by right clicking them and then choosing Properties :
>
> Callcont.dll
> Mst120.dll
> nmcom.dll
>
> The correct version for SP2 is 5.1.2600.2180 for all 3. If they are
> located in the NetMeeting folder than you will have to check the rest of
> the files from the update vs. the files currently on the system.
> The list of files for XP will be here :
> http://www.microsoft.com/technet/security/bulletin/ms04-011.mspx
>
> Under the General Information heading click the plus sign next to
> Security Update Information. Now click the plus sign next to
> Windows XP (all versions). If XP SP1 was installed, check that file list
> vs. what's on the system. If XP, never updated with any Service Packs,
> compare with those files.
> All files on an XP SP2 system should be at version 5.1.2600.2180 or higher.
>
> The quickest way to ensure that all system files are intact and in their
> proper version would be to run sfc /scannow. Since SP2 is installed then
> you would have to slipstream SP2 with the original XP CD to be able to
> use sfc /scannow. If you have the original XP CD and SP2 on hand then
> I'll post a link to slipstreaming. If not ...
>
> MowGreen [MVP2004-2005]
>
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
> wildeman1 wrote:
>
> > Thank you for your help.
> > NetMeeting *is* in Program Files and I have never (knowingly) deleted
> > anything from Program Files. However, I did experience a virus about two
> > months ago and had to have the hard drive wiped clean. The person (an
> > "expert" who owns his own computer shop) who wiped my drive also re-installed
> > Windows XP and SP2. Perhaps he didn't do a very thorough job! Would
> > re-installing WindowsXP over the current one solve this problem?
> >
> > "MowGreen [MVP]" wrote:
> >
> >
> >>KB835732 is included in SP2 so the update should not be offered from
> >>Windows Update. Did you delete anything from the
> >>Program Files\NetMeeting folder or is NetMeeting not located in the
> >>Program Files folder ?
> >>
> >>MowGreen [MVP 2004-2005]
> >>
> >>===============
> >> *-343-* FDNY
> >>Never Forgotten
> >>===============
> >>
> >>wildeman1 wrote:
> >>
> >>
> >>>Auto Update wants to (daily) download and install Q835732 but it is already
> >>>on my Windows XP computer. The Express Install page says it is a critical
> >>>update with this notation: "Total updates selected: 1 items, 0 KB, 0
> >>>minutes". But when I try to download and install Q835732 it freezes the
> >>>computer and I must reboot. SP2 is installed with this notation: [See
> >>>Q329115 for more information]. If I ignore the Auto Update request the
> >>>computer generally runs OK but I continue to get multiple requests to
> >>>download and install Q835732. Have run anti-spyware and anti-virus but they
> >>>show no problems.
> >>
>
.

Relevant Pages

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