RE: Windows XP SP2 Autoupdate Manual Install

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

Oh, I didn't know that about A/V behavior. Thanks. The virus is one of
those April 2005 pop-up trojans. Downloader 32 or something like that. It
would be detected and cleaned, but it would keep recreating itself. After
running a virus scann is Safe Mode, the system lost Internet access via
Internet Explorer. The network connections is enabled and active, and the
cable provider states all is well. I will run a ping and nslookup to see if
the problem is isolated to I.E.

"NOTEKY" wrote:

> An AV program shouldn't delete Windows OS files.
>
> Are we sure everythings connected and the modem is functional and the ISP
> isn't experiencing temporary technical difficulties?
>
> Have we checked device manager to ensure the "network adapters" aren't red
> X'd?
> START>right click MY COMPUTER>left click PROPERTIES>under the Hardward Tab
> left click DEVICE MANAGER>check "network adapters"
>
> Have we tried shutting down the firewall(s) to see if maybe a setting is
> blocking access?
>
> NOTEKY
>
>
> "Jef" wrote:
>
> > I have an XP computer that was infected by a virus and now will not conenct
> > to the Internet. I believe it is because the Anti-virus program removed an
> > important Microsoft DLL or other file that was infected.
> >
> > I tried to restore to a previous point, but that didn't work.
> >
> > SP2 has been downloaded by autoupdate, but since I can't connect to the
> > Internet, SP2 installation cannot be started.
> >
> > How can I manually start SP2 installation using the files autoupdate already
> > downloaded to the local machine? I am hoping the SP2 install will install
> > lost Windows XP files.
> >
> > Thanks,
> >
> > P.S. This computer is at my parents house 500 miles away, so I am limited
> > in options.
.

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