Re: Blue Screen Nightmare SP2 Prescott CPU Soyo Motherboard
- From: "Joshua Smith [MSFT]" <joshsm@xxxxxxxxxxxxxxxxxxxx>
- Date: Tue, 26 Apr 2005 08:31:33 -0700
Hi Bill,
To determine what driver is causing the problem I need you to enable driver
verifier.
Steps:
1) Windows Key + R
2) Type in 'verifier' and hit enter
3) Make sure 'Create Standard Setting' is selected and hit next
4) Click on 'Select all drivers installed on this computer' and hit Finish
5) Reboot
There is a possibility that your computer will crash on reboot. If this
occurs hit F8 when rebooting just before the windows logo screen and select
the safe mode boot option. Follow the same steps above but on step 4 choose
'Select driver names from a list'; hit next; check the box next to any
driver where the provider is not Microsoft; hit Finish; reboot.
This will slow the performance of you computer a little while enabled but
will hopefully catch the driver causing corruption. Next time you crash
the blue screen will hopefully say something like
"DRIVER_VERIFIER_DETECTED_VIOLATION". If this occurs please send the
corresponding minidump (by default it is at c:\windows\Minidump ) my way.
If you have any questions or I didn't explain something well enough don't
hesitate to e-mail me (remove "online") back. Good Luck,
Joshua Smith
OpenGL Test Lab
Microsoft
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"BILL KELLUM" <BILLKELLUM@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:D295AF7E-3690-47E9-AD23-9CDF893A5C15@xxxxxxxxxxxxxxxx
>I have updated to SP2 and everyday I get at least one blue screen. In
>Event
> Viewer Log I get a different error message every time, not consistantly
> the
> same error message so it appears to be erroenous. I know about the SP2
> Prescot issue and have updated the latest Bio for my Soyo P4I865PE
> motherboard but still get the blue screens. I have rebuilt this system at
> least 5 times in the last month, each time completly formatting the hard
> drive and starting fresh.
> I got so frustrated that I decided to just rebuilt it back to SP1a which
> is
> what my XP Home CD is but even with that I still get the blue screen every
> once a couple of days. It's like SP2 is still lurking out there somehow.
> I
> did not have any problems with this unit before upgrading to SP2. I did
> add
> a DVD burner but just to rule that out, I pulled it out of the system and
> still had the occassional blue screen.
> I build about 2 XP systems a month with clients purchasing their own
> retail
> version of MS XP Home and never had any problems like I am having with
> this
> unit.
> ANY IDEAS? The Blue Screen seems to come more frequently with MS Office
> 2003 installed on top of SP2. Only other programs installed is Norton
> 2003.
> I now have problems everyonce in a while in Win Update site... while
> checking
> for updates I will get an error message and IE will close. If I open IE
> again and go to WU, everything is fine and it lets me know if there are
> any
> updates available. Go figure??
> Please HELP.
> Bill K.
>
.
- References:
- Blue Screen Nightmare SP2 Prescott CPU Soyo Motherboard
- From: BILL KELLUM
- Blue Screen Nightmare SP2 Prescott CPU Soyo Motherboard
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