Re: WU v5, Can't download updates

"gregnorfleet" <gnorflee@xxxxxxxxxxxx(donotspam)> wrote in message
news:30F3C9BE-81BB-45DB-94A7-25ACE16B92AC@xxxxxxxxxxxxxxxx
> how would i change the code to
> D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSW
> LOCRRC;;;AU)(A;;CCLCSWRPWPDTLOCRRC;;;PU)
> if there is an error in it?

The command is all on one line. Have you concatenated all the pieces?

Due to line length restrictions in newsreaders it will get chopped up in
various ways. For example, my line length is OE's maximum of 132.
The total length of the command is greater than 132. Therefore although
the following example started out as 1 continuous string it will appear
as at least 2 pieces which you will have to join all together without any
superfluous spaces or other punctuation caused by the splits:
<example>
sc sdset wuauserv
D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCRRC;;;AU)(A;;CCLCSWRPWPDTLOCRRC;;;PU)
</example>
Hmm... inspecting the actual results in the Outbox shows that OE broke
the command where there *is* a space and put the rest of it on one line.
It may be safer for you to get your own copy from the troubleshooter
article (see below) and leave this one as an example of the problems
that text mode newsreaders can cause. ;)

BTW since Allen's post was written a KB article has been published
which contains the same information.

<title>You may receive an error message when you search for available updates on the Windows Update Web site</title>
http://support.microsoft.com/?id=883821

(Google web search for
0x800A0046 sdset site:microsoft.com
)

In fact the WU troubleshooter even has the same information in it now.
E.g. from the Windows Update site click on Help and Support
click on Try the Windows Update Troubleshooter and search for sdset
(BTW that is where I extracted the above example.)

Note that you could also extract the command from the source of
the above KB article but you would have to be careful to exclude
the trailing comma (,) which is not part of the command but which
might cause a syntax error if left on. (I haven't tested to know which
is the actual case.)


HTH

Robert Aldwinckle
---


>
> "Allenh [MSFT]" wrote:
>
>> Hi ,
>>
>> It maybe possible the BITS security descriptor has changed too try and
>> verify the security descriptor for the BITS service.
>>
>>
>> Run the folling command. sc sdshow BITS and the output should be the
>> following:
>> D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSW
>> LOCRRC;;;AU)(A;;CCLCSWRPWPDTLOCRRC;;;PU)
>>
>> Also check the registry under HKLM\SOFTWARE\Microsoft\Windows
>> NT\CurrentVersion\Svchost and double click the netsvcs value name -- is the
>> WUAUSERV and BITS listed under value data? If no, then you found a problem.
>>
>> Verify the following Registry key:
>> HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\wuauserv
>>
>> To resolve the issue, find a good computer and export this key. Then import
>> the key
>> to the problematic computer.
>> NOTE: Under the
>>
>> "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\wuauserv\Parameters"
>> key,
>>
>> there is a value:
>>
>> Value Name: Service Dll
>>
>> Value Type: REG_EXPAND_SZ
>>
>> Value Data: C:\WINDOWS\System32\wuauserv.dll
>>
>> Please make sure that the path to the wuauserv.dll file is correct.
>>
>> Symptom: When searching for available updates on the Windows Update site,
>> you see the 0x800A0046 error.
>> Cause: This error can occur if the security descriptor does not allow have
>> the Authenticated Users to run Windows Update.
>> Resolution: Set the Security Descriptor for the BITS service.
>> 1. Click Start.
>> 2. Choose Run.
>> 3. In the Run box, type cmd.
>> 4. Click OK.
>> 5. At the command prompt type sc sdset bits
>>
>> D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSW
>> LOCRRC;;;AU)(A;;CCLCSWRPWPDTLOCRRC;;;PU)
>> 6. Press Enter, you should receive a "Success" message
>> 7. At the command prompt type Exit to close the command prompt window
>> 8. Try Windows Update again
>>
>> Allenh [MSFT]
>>
>> This posting is provided "AS IS" with no warranties, and confers no rights.
>>
>>
>> "LunchTimeBuddy" <LunchTimeBuddy@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
>> news:CD2B98C8-1580-4AA2-97E5-724B0CB98694@xxxxxxxxxxxxxxxx
>> >I have recently installed XP SP2 on a number of computers. On Dells, it
>> > works. On my IBM machines though, WindowsUpdate no longer functions
>> > properly
>> > after the SP update. Here is a summary of what I've done with these
>> > machines
>> > to troubleshoot them:
>> >
>> > At first, I couldn't get past the screen where I chose Express or Custom
>> > installation. I was getting the error code 0x800A0046. So, I did the
>> > following:
>> >
>> > 1. Ensured that I was using an Administrative account.
>> >
>> > 2. Ensured that the security descriptor allowed interactive users to run
>> > windows update (ala this post:
>> > http://communities2.microsoft.com/communities/newsgroups/en-us/default.aspx?dg=microsoft.public.windowsupdate&mid=0c71585d-a71f-4370-bd83-ca00169da0b2&sloc=en-us)
>> >
>> > That fixed the first problem. Now, when I select any patch for
>> > downloading,
>> > I get error messages indicating that the download failed. In the
>> > installation
>> > history, I get an error code of 80246008, regardless of which patch I have
>> > tried to install. So, I proceeded to do this:
>> >
>> > 1. Checked to make sure BITS was running. It is not. When I tried to start
>> > it, the service fails to start, and I get the error code 2147467243. I
>> > have
>> > tried to find information online about this error code, with no luck. I
>> > have
>> > pasted my the %windir%\WindowsUpdate.log file at the end of this message.
>> >
>> > 2. I have also checked that qmgr.dll and qmgrprxy.dll are registered. They
>> > are.
>> >
>> > Any suggestions?
>> >
>> > ----------------
>> > Here is the log file:
>> >
>> > 2004-08-17 17:40:28-0700 3136 dc8 Checking for different Redirector at:
>> > http://download.windowsupdate.com/msdownload/update/v5/redir/wuredir.cab
>> > 2004-08-17 17:40:28-0700 3136 dc8 WinInet: Server file is not newer.
>> > Skipping download.
>> > 2004-08-17 17:40:28-0700 3136 dc8 Successfully refreshed Redirector cab.
>> > 2004-08-17 17:40:28-0700 3136 dc8 WinInet: Server file is not newer.
>> > Skipping download.
>> > 2004-08-17 17:40:28-0700 3136 dc8 WinInet: Download speed is 149258
>> > bytes/sec
>> > 2004-08-17 17:40:28-0700 3136 dc8 WinInet: Successfully downloaded
>> > http://v5.windowsupdate.microsoft.com/SelfUpdate/AU/x86/XP/en/wusetup.cab
>> > to
>> > file C:\WINDOWS\SoftwareDistribution\WebSetup\wusetup.cab
>> > 2004-08-17 17:40:28-0700 3136 dc8 Loading inf file
>> > C:\WINDOWS\SoftwareDistribution\WebSetup\wusetup.inf
>> > 2004-08-17 17:40:28-0700 3136 dc8 Section name: cdm: Index: 0
>> > 2004-08-17 17:40:28-0700 3136 dc8 Section name: iuengine: Index: 1
>> > 2004-08-17 17:40:28-0700 3136 dc8 Section name: wuapi: Index: 2
>> > 2004-08-17 17:40:28-0700 3136 dc8 Section name: wuauclt: Index: 3
>> > 2004-08-17 17:40:28-0700 3136 dc8 Section name: wuauclt1: Index: 4
>> > 2004-08-17 17:40:28-0700 3136 dc8 Section name: wuaucpl: Index: 5
>> > 2004-08-17 17:40:28-0700 3136 dc8 Section name: wuaueng_WebSetup: Index: 6
>> > 2004-08-17 17:40:28-0700 3136 dc8 Section name: wuaueng1: Index: 7
>> > 2004-08-17 17:40:28-0700 3136 dc8 Section name: wuauserv_WebSetup: Index:
>> > 8
>> > 2004-08-17 17:40:28-0700 3136 dc8 Section name: wucltui: Index: 9
>> > 2004-08-17 17:40:28-0700 3136 dc8 Section name: wups: Index: 10
>> > 2004-08-17 17:40:28-0700 3136 dc8 Section name: winhttp: Index: 11
>> > 2004-08-17 17:40:28-0700 3136 dc8 Required Version for binary
>> > C:\WINDOWS\system32\cdm.dll is: 5,5,3790,2182
>> > 2004-08-17 17:40:28-0700 3136 dc8 Binary: C:\WINDOWS\system32\cdm.dll:
>> > Target version: 5.5.3790.2182 Required: 5.5.3790.2182
>> > 2004-08-17 17:40:28-0700 3136 dc8 Required Version for binary
>> > C:\WINDOWS\system32\iuengine.dll is: 5,4,3790,2182
>> > 2004-08-17 17:40:28-0700 3136 dc8 Binary:
>> > C:\WINDOWS\system32\iuengine.dll:
>> > Target version: 5.4.3790.2182 Required: 5.4.3790.2182
>> > 2004-08-17 17:40:28-0700 3136 dc8 Required Version for binary
>> > C:\WINDOWS\system32\wuapi.dll is: 5,4,3790,2182
>> > 2004-08-17 17:40:28-0700 3136 dc8 Binary: C:\WINDOWS\system32\wuapi.dll:
>> > Target version: 5.4.3790.2182 Required: 5.4.3790.2182
>> > 2004-08-17 17:40:28-0700 3136 dc8 Required Version for binary
>> > C:\WINDOWS\system32\wuauclt.exe is: 5,4,3790,2182
>> > 2004-08-17 17:40:28-0700 3136 dc8 Binary: C:\WINDOWS\system32\wuauclt.exe:
>> > Target version: 5.4.3790.2182 Required: 5.4.3790.2182
>> > 2004-08-17 17:40:28-0700 3136 dc8 Required Version for binary
>> > C:\WINDOWS\system32\wuauclt1.exe is: 5,4,3790,2182
>> > 2004-08-17 17:40:28-0700 3136 dc8 Binary:
>> > C:\WINDOWS\system32\wuauclt1.exe:
>> > Target version: 5.4.3790.2182 Required: 5.4.3790.2182
>> > 2004-08-17 17:40:28-0700 3136 dc8 Required Version for binary
>> > C:\WINDOWS\system32\wuaucpl.cpl is: 5,4,3790,2182
>> > 2004-08-17 17:40:28-0700 3136 dc8 Binary: C:\WINDOWS\system32\wuaucpl.cpl:
>> > Target version: 5.4.3790.2182 Required: 5.4.3790.2182
>> > 2004-08-17 17:40:28-0700 3136 dc8 Required Version for binary
>> > C:\WINDOWS\system32\wuaueng.dll is: 5,4,3790,2182
>> > 2004-08-17 17:40:28-0700 3136 dc8 Binary: C:\WINDOWS\system32\wuaueng.dll:
>> > Target version: 5.4.3790.2182 Required: 5.4.3790.2182
>> > 2004-08-17 17:40:28-0700 3136 dc8 Required Version for binary
>> > C:\WINDOWS\system32\wuaueng1.dll is: 5,4,3790,2182
>> > 2004-08-17 17:40:28-0700 3136 dc8 Binary:
>> > C:\WINDOWS\system32\wuaueng1.dll:
>> > Target version: 5.4.3790.2182 Required: 5.4.3790.2182
>> > 2004-08-17 17:40:28-0700 3136 dc8 Required Version for binary
>> > C:\WINDOWS\system32\wucltui.dll is: 5,4,3790,2182
>> > 2004-08-17 17:40:28-0700 3136 dc8 Binary: C:\WINDOWS\system32\wucltui.dll:
>> > Target version: 5.4.3790.2182 Required: 5.4.3790.2182
>> > 2004-08-17 17:40:28-0700 3136 dc8 Required Version for binary
>> > C:\WINDOWS\system32\wups.dll is: 5,4,3790,2182
>> > 2004-08-17 17:40:28-0700 3136 dc8 Binary: C:\WINDOWS\system32\wups.dll:
>> > Target version: 5.4.3790.2182 Required: 5.4.3790.2182
>> > 2004-08-17 17:40:32-0700 1160 60c WU client succeeds
>> > CClientCallRecorder::BeginFindUpdates from WindowsUpdate with call id
>> > {1F6E8A33-84E2-465F-99AF-0BC66D26DC4E}
>> > 2004-08-17 17:40:32-0700 1160 7dc WU client executing call
>> > {1F6E8A33-84E2-465F-99AF-0BC66D26DC4E} of type Search Call
>> > 2004-08-17 17:40:32-0700 3680 83c Trying to make out of proc datastore
>> > active
>> > 2004-08-17 17:40:33-0700 3680 83c Out of proc datastore is now active
>> > 2004-08-17 17:40:33-0700 1160 7dc PT: Using serverID
>> > {9482F4B4-E343-43B6-B170-9A65BC822C77}
>> > 2004-08-17 17:40:33-0700 1160 7dc PT: Using server URL
>> > https://v5.windowsupdate.microsoft.com/ClientWebService/client.asmx
>> > 2004-08-17 17:40:34-0700 1160 7dc Add header for accept-encoding: xpress
>> > succeeded
>> > 2004-08-17 17:40:34-0700 1160 7dc DetectCompressionType returning type 1,
>> > hr=0x0
>> > 2004-08-17 17:40:34-0700 1160 7dc Add header for accept-encoding: xpress
>> > succeeded
>> > 2004-08-17 17:40:34-0700 1160 7dc DetectCompressionType returning type 1,
>> > hr=0x0
>> > 2004-08-17 17:40:34-0700 1160 7dc PT: Using serverID
>> > {9482F4B4-E343-43B6-B170-9A65BC822C77}
>> > 2004-08-17 17:40:34-0700 1160 7dc PT: Using server URL
>> > https://v5.windowsupdate.microsoft.com/ClientWebService/client.asmx
>> > 2004-08-17 17:40:34-0700 1160 7dc Add header for accept-encoding: xpress
>> > succeeded
>> > 2004-08-17 17:40:34-0700 1160 7dc DetectCompressionType returning type 1,
>> > hr=0x0
>> > 2004-08-17 17:40:34-0700 1160 7dc WU client add update
>> > {76BAACDD-634F-487D-AC52-33CD061B49E7}.100 to search result
>> > 2004-08-17 17:40:34-0700 1160 7dc WU client add update
>> > {B4B9471C-1A5E-4D9C-94EF-84B00592946A}.100 to search result
>> > 2004-08-17 17:40:34-0700 1160 7dc WU client add update
>> > {AC94DB3B-E1A8-4E92-9FD0-E86F355E6A44}.100 to search result
>> > 2004-08-17 17:40:34-0700 1160 7dc DeviceStatus: 0x1806400,
>> > DeviceProblemNumber: 0x000016
>> > 2004-08-17 17:40:34-0700 1160 7dc WU client add update
>> > {B3747C82-4B30-49E2-950F-C1147D7B367D}.100 to search result
>> > 2004-08-17 17:40:34-0700 1160 7dc DeviceStatus: 0x180200a,
>> > DeviceProblemNumber: 00000000
>> > 2004-08-17 17:40:34-0700 1160 7dc WU client add update
>> > {C15B7376-260C-4C40-B6B1-1D1510B90237}.100 to search result
>> > 2004-08-17 17:40:34-0700 1160 7dc DeviceStatus: 0x180200a,
>> > DeviceProblemNumber: 00000000
>> > 2004-08-17 17:40:34-0700 1160 7dc WU client add update
>> > {CFF0AB24-63A0-4FD8-963B-A48423640E2B}.100 to search result
>> > 2004-08-17 17:40:35-0700 1160 7dc DeviceStatus: 0x180600a,
>> > DeviceProblemNumber: 00000000
>> > 2004-08-17 17:40:35-0700 1160 7dc WU client add update
>> > {46C420E9-B680-49CB-91BE-EC696572C1AD}.100 to search result
>> > 2004-08-17 17:40:35-0700 1160 7dc DeviceStatus: 0x180200a,
>> > DeviceProblemNumber: 00000000
>> > 2004-08-17 17:40:35-0700 1160 7dc WU client add update
>> > {DFCB1B80-06A6-4B1E-98D5-38D772A58969}.100 to search result
>> > 2004-08-17 17:40:35-0700 1160 7dc DeviceStatus: 0x180000a,
>> > DeviceProblemNumber: 00000000
>> > 2004-08-17 17:40:35-0700 1160 7dc WU client add update
>> > {A4B72ADB-A5D2-4C54-934F-17070ABBE665}.100 to search result
>> > 2004-08-17 17:40:35-0700 1160 7dc DeviceStatus: 0x180200a,
>> > DeviceProblemNumber: 00000000
>> > 2004-08-17 17:40:35-0700 1160 7dc WU client add update
>> > {6BD05C18-33E1-4CBC-BFD3-E8FA2C2695AE}.100 to search result
>> > 2004-08-17 17:40:35-0700 1160 7dc WU client found 10 updates and 10
>> > categories in search
>> > 2004-08-17 17:40:35-0700 1160 7dc WU client finished Searching for update
>> > 2004-08-17 17:40:35-0700 1160 7dc WU client calls back to search call
>> > WindowsUpdate with code Call complete and error 0
>> > 2004-08-17 17:40:35-0700 1160 7dc WU client completed and deleted call
>> > {1F6E8A33-84E2-465F-99AF-0BC66D26DC4E}
>> > 2004-08-17 17:40:38-0700 1160 7dc WU client executing call
>> > {C8586192-E9CF-4E42-8C2F-74F254415A5E} of type Download Call
>> > 2004-08-17 17:40:38-0700 1160 2e8 WU client persisted 1 download calls
>> > 2004-08-17 17:40:38-0700 1160 2e8 WU client succeeds
>> > CClientCallRecorder::BeginDownloadUpdates from WindowsUpdate with call id
>> > {C8586192-E9CF-4E42-8C2F-74F254415A5E}
>> > 2004-08-17 17:40:38-0700 1160 7dc Dumping out update 1 of 1
>> > 2004-08-17 17:40:38-0700 1160 7dc title = IBM - Other Hardware - IBM PM
>> > Device
>> > 2004-08-17 17:40:38-0700 1160 7dc dumping updateId
>> > {A4B72ADB-A5D2-4C54-934F-17070ABBE665}.100 bundling 0 updates
>> > 2004-08-17 17:40:39-0700 1160 7dc BITS service was not fixed up and thus
>> > CCI
>> > was not reattempted. (hr = 80070005)
>> > 2004-08-17 17:40:39-0700 1160 7dc Failed to connect to the BITS service;
>> > unable to start new downloads or interact with existing download jobs. (hr
>> > =
>> > 80070005)
>> > 2004-08-17 17:40:39-0700 1160 7dc DM: pDownloadJob->Init failed with
>> > 0x80246008.
>> > 2004-08-17 17:40:39-0700 1160 7dc Got error (hr = 80246008) starting
>> > update
>> > 0 in call 4. Notifying call.
>> > 2004-08-17 17:40:39-0700 1160 7dc Error 80246008 occurred while
>> > downloading
>> > update; notifying dependent calls.
>> > 2004-08-17 17:40:39-0700 1160 7dc WU client persisted 1 download calls
>> > 2004-08-17 17:40:39-0700 1160 7dc Extended error for reported error
>> > 80246008
>> > = 80070005
>> > 2004-08-17 17:40:39-0700 1160 7dc WU client persisted 1 download calls
>> > 2004-08-17 17:40:39-0700 1160 7dc WU client calls back to download call
>> > {C8586192-E9CF-4E42-8C2F-74F254415A5E} with code Call complete and error 0
>> > 2004-08-17 17:40:39-0700 1160 7dc WU client completed and deleted call
>> > {C8586192-E9CF-4E42-8C2F-74F254415A5E}
>> > 2004-08-17 17:40:39-0700 1160 7dc WU client persisted 0 download calls
>> > 2004-08-17 17:40:39-0700 1160 5e0 ISusInternal API failed
>> > CClientCallRecorder::DisconnectCall with error 0x8024000c
>> > 2004-08-17 17:40:39-0700 3136 dc8 ISusInternal::DisconnectCall failed,
>> > hr=8024000C
>> > 2004-08-17 17:40:40-0700 1160 7dc REPORT EVENT:
>> > {015D4245-6E6C-46C8-973B-D1D9BF6764A4} 35 2004-08-17
>> > 17:40:35-0700 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0
>> > WindowsUpdate Success Software Synchronization Agent has finished
>> > detecting items.
>> > 2004-08-17 17:40:40-0700 1160 7dc REPORT EVENT:
>> > {7E332DE3-18CE-4454-9A8E-2D768FE7470E} 36 2004-08-17
>> > 17:40:39-0700 1 161 101 {A4B72ADB-A5D2-4C54-934F-17070ABBE665} 100
>> > 80246008 WindowsUpdate Failure Content Download Error: Download failed.
>> > 2004-08-17 17:45:39-0700 3680 83c Out of proc datastore is shutting down
>> > 2004-08-17 17:45:40-0700 3680 83c Out of proc datastore is now inactive
>> > 2004-08-17 18:03:45-0700 1160 114 ISusInternal API failed
>> > CClientCallRecorder::DisconnectCall with error 0x8024000c
>> > 2004-08-17 18:03:45-0700 3136 dc8 ISusInternal::DisconnectCall failed,
>> > hr=8024000C
>> > 2004-08-17 18:09:30-0700 588 288 Trying to make out of proc datastore
>> > active
>> > 2004-08-17 18:09:31-0700 588 288 Out of proc datastore is now active
>> > 2004-08-17 18:12:59-0700 1160 5e0 ISusInternal API failed
>> > CClientCallRecorder::DisconnectCall with error 0x8024000c
>> > 2004-08-17 18:12:59-0700 3136 c44 ISusInternal::DisconnectCall failed,
>> > hr=8024000C
>> > 2004-08-17 18:14:31-0700 588 288 Out of proc datastore is shutting down
>> > 2004-08-17 18:14:32-0700 588 288 Out of proc datastore is now inactive
>> >
>> >
>>
>>
>>



.

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