RE: Computer Crash after Update

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Please follow the procedure suggested by microsoft to solve BSOD problem from
the latest windows update. My DELL notebook was crashed suddenly after
updating the new patches. Today morning I tried with this method. It takes
only few minutes - much easier and faster than re-installation.
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1. Insert the Windows XP startup disk in your floppy disk drive or insert
the Windows XP CD in the CD drive or in the DVD drive, and then restart your
computer.

Note When you receive the following message, press a key to start your
computer from the Windows XP CD:
Press any key to boot from CD

Note Your computer must be configured to start from the CD drive or the DVD
drive. For more information about how to configure your computer to start
from the CD drive or the DVD drive, see the documentation that came with your
computer or contact the computer manufacturer.
2. When you receive the Welcome to Setup message, press R to start the
Recovery Console.

Note Multiple options will appear on the screen.
3. Select the Windows XP installation in question.

Note You must select a number before you press ENTER, or the computer will
restart. Typically, only the 1: C:\Windows selection is available.
4. If you are prompted to type an administrator password, do so. If you do
not know the administrator password, press ENTER. (Typically, the password is
blank.)

Note You will not be able to continue if you do not have the administrator
password.
5. At the command prompt, type cd $ntuninstallKB.........HERE THE NUMBER OF
THE PATCH.....$\spuninst, and then press ENTER.

Note After you complete this step, you cannot stop the removal process.
6. At the command prompt, type batch spuninst.txt, and then press ENTER.

7. After the Ptach is removed, type exit, and then press ENTER oo Uninstall
the Next

The newest Critical Patches was the
This two can be the reason for the Error, please uninstall
KB893066
KB890923

KB890859
KB893086
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Tham.

"James" wrote:

> I am using XP Pro and the automated update just downloaded the recent updates
> so i told it to install them. Then it restarted the computer after prompting
> me to.
>
> I am now getting a "c000021a The Windows Logon Process terminated
> unexpectedly with a status of 0xc0000018 The system has been shutdown"
>
> I have tried to get into Safe Mode, but it still give the error to go into
> safe mode, I went into the Recovery Console, but not sure if I can do
> anything useful in here. I was thinking of trying a repair, but would prefer
> not. Is there a command line version of the XP roll-back feature, or does
> anyone know how to fix this problem in general?
>
> Thanks, James
.

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