Re: Problem connect Windows UPDATE site

Thanks Maurice! You said:

Go to Start menu >Run > MSCONFIG <enter>
> Click on the "Services" Tab & review these services. They should have a green "tick/check" mark on left; and status "Running" on the far right.
>
> Lastly, you need to have either a 3rd-party firewall or XP's firewall ON, and, have a good/current antivirus on. Don't go on the net without them!


I checked and everything is checked but some of them have been stopped and
are not running. Something is stopping my security from functioning.
>


"wrecklezz247365" wrote:

> Yes, I got a red alert from Norton saying Malicious something. I can't get
> onto Mcafee's site either. The screen says "cannot find server". Whatever
> this thing is blocks anything related to security.
>
> This just happened yesterday after I opened an email from a familiar email.
> I should have known better I guess. I was a zip file entitled jokes and once
> I opened the file it said "sorry" then all security services were disabled.
>
> Is my computer going to die?
>
> "Maurice N ~ MVP" wrote:
>
> > wrecklezz247365 wrote:
> > > Help! I am having the same problem it started on yesterday. I have
> > > emailed support for help as well.
> > >
> > > I can't access any updates on the windows update site nor can i access
> > > symantec via the internet. I have Windows XP and Norton Antivirus
> > > 2003 which is updated as updates come in. I called symantec and they
> > > told me to uprade to 2005 but I can't get on their site to upgrade.
> > >
> > > All security is disabled and everytime I try to enable I get error
> > > messages. Whatever I opened shut down all SECURITY. I CANNOT enable
> > > updates or firewall, etc.
> > >
> > > I did write down one error code I received 0X8DDD0018.
> > >
> > > I'm online looking for help unprotected. What is this a virus? What
> > > do I do?
> >
> > Do see this MS Article - ID # 883614 -- http://support.microsoft.com/default.aspx?scid=kb;en-us;883614
> >
> > Your error exception is 0X8DDD0018. What it indicates is that Automatic Updates could be disabled, or Not started; or that
> > Background Intelligent Transfer Service could be disabled or Not started.
> >
> > You must make sure these Win XP services are enabled and running:
> >
> > Automatic Updates
> > Background Intelligent Transfer Service (BITS)
> > Cryptographic Services
> > Remote Procedure Call (RPC)
> > System Restore Service
> >
> > Go to Start menu >Run > MSCONFIG <enter>
> > Click on the "Services" Tab & review these services. They should have a green "tick/check" mark on left; and status "Running" on the far right.
> >
> > Lastly, you need to have either a 3rd-party firewall or XP's firewall ON, and, have a good/current antivirus on. Don't go on the net without them!
> >
> > Do you think or have an indication this pc was infected? or did you recently clean up after an infection? if yes, which virus / malware?
> >
> > Are you having a problem reaching other websites ? (besides MS or Symantec)
> > --
> > Maurice N
> > MVP Windows - Shell / User
> > -----
> >
> >
.

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