Re: Win Server 2003 -- 0x80072F78

Hi Pat,

Thank you very much for your response.

There is no proxy, so I tried "Method 1", as you described (below).

That worked! And it's just in time for this new set of security updates!

Thanks again,
Jim Moon


"Pat Walters [MSFT]" <a-patwal@xxxxxxxxxxxxxxxxxxxx> wrote in message
news:O8nej64PFHA.3196@xxxxxxxxxxxxxxxxxxxxxxx
> "Jim Moon",
>
> I am sorry you are hitting this issue, and I want to help. After
> installing Service Pack 1 of Windows Server 2003, the technology used to
> deliver updates from Windows Update changed. You notice that the website
> address is different, and now there are two buttons: Custom Install and
> Express install, where the site used to just have one "Scan for updates.
>
> As such, the technology has changed the way the service scans through the
> proxy server. Now, the service must be configured for this access,
> depending on the configuration of your network. There are really three
> ways to proceed, depending again on your configuration. Please follow
> Method 1 if any of these terms are not clear, and be sure to check with
> your IT staff for these settings, as they will know whether or not the
> server name/IP address or port number is needed.
>
> Use Method 1 if the following is true:
> A) You do not know the proxy server name or its IP address and/or
> B) You do not know the port number used for HTTP access from your network
> and
> C) You cannot find the above items specified in the LAN Settings of the
> Internet Explorer:
>
> Use Method 2 if:
> A) You know both the proxy server name or its IP address and
> B) You know the port number used for HTTP access from your network and
> C) Your IT staff has given permission to specify these in your Internet
> Explorer window or you can find these LAN Settings in the Internet Options
> of Internet Explorer.
>
> Use Method 3 if:
> A) You know both the proxy server name or its IP address and port number
> for HTTP access and
> B) These settings cannot be found at the LAN Settings in the Internet
> Options of Internet Explorer.
>
>
> Method 1:
> 1. In Internet Explorer, click Tools
> 2. Click Internet Options
> 3. Click the Connections tab
> 4. Click the LAN Settings... button
> 5. In the Proxy server section, check that the Address and Port
> number are greyed out and have no value listed.
> 6. On this same window, check the "Automatically detect settings"
> checkbox
> 7. Click OK to exit the Local Area Network (LAN) Settings window
> 8. Click OK to exit Internet Options
> 9. Click Start
> 10. Click Run
> 11. Type: cmd <Enter>
> 12. In the Command Prompt, type: proxycfg -d <Enter> <--This will
> clear the proxy cache and set the proxy to direct access
> 13. Type: proxycfg -u <Enter> <--This will set the proxy to
> autodetect in the same way that Internet Explorer will.
>
>
> Method 2:
> 1. In Internet Explorer, click Tools
> 2. Click Internet Options
> 3. Click the Connections tab
> 4. Click the LAN Settings... button
> 5. In the Proxy server section, check the checkbox: "Use a proxy
> server for your LAN"
> 6. In the Address field, enter the Proxy server name or IP address
> 7. In the Port field, enter the port number which is used by the
> proxy server for HTTP.
> 8. Be sure to check the "Bypass proxy server for local addresses"
> unless specifically instructed not to by the IT staff
> 9. Click OK to exit the Local Area Network (LAN) Settings window
> 10. Click OK to exit Internet Options
> 11. Click Start
> 12. Click Run
> 13. Type: cmd <Enter>
> 14. In the Command Prompt, type: proxycfg -d <Enter> <--This will
> clear the proxy cache and set the proxy to direct access
> 15. Type: proxycfg -u <Enter> <--This will set the proxy to use the
> proxy server you just specified in steps 5-7.
> 16. Type: exit <Enter> to close the Command Prompt.
>
> Method 3
> 1. Type: cmd <Enter>
> 2. In the Command Prompt, type: proxycfg -d <Enter> <--This will
> clear the proxy cache and set the proxy to direct access
> 3. Type: proxycfg -p PROXYNAME:8080 <Enter> <--Please replace
> PROXYNAME with the NETBIOS name of your proxy server or its IP address.
> Directly following the colon should come the port number used for HTTP.
> An example would be as follows:
> C:>proxycfg -p MYPROXY:80
>
> After Action:
> Once the proxy has been set, please use a new Internet Explorer window and
> try to access Windows Update again.
>
> Let us know how this goes.
>
> Sincerely,
>
> Pat Walters [MSFT]
>
> This posting is provided "AS IS" with no warranties, and confers no
> rights. Use of included script samples are subject to the terms specified
> at http://www.microsoft.com/info/cpyright.htm";
>
> "Jim Moon" <jmoon()at()uab.edu> wrote in message
> news:OIwjVdTOFHA.688@xxxxxxxxxxxxxxxxxxxxxxx
>> Three days ago, Windows Update successfully delivered SP1 for Windows
>> Server 2003.
>>
>> Now, when going to Windows Update, the scan is successful. But, upon
>> selection of Custom Install or Express Install, I get:
>> "We're Sorry"
>> Error 0x80072F78
>> "Windows Update has encountered an error and cannot display the requested
>> page..."
>>
>> Yesterday, in the application logs, I found this pair of errors 8 times
>> in the span of 16 seconds:
>>
>> Event Type: Error
>> Event Source: crypt32
>> Event Category: None
>> Event ID: 11
>> Date: 4/3/2005
>> Time: 3:08:41 PM
>> User: N/A
>> Computer: GENOME-MARS
>> Description:
>> Failed extract of third-party root list from auto update cab at:
>> <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab>
>> with error: A required certificate is not within its validity period when
>> verifying against the current system clock or the timestamp in the signed
>> file.
>> For more information, see Help and Support Center at
>> http://go.microsoft.com/fwlink/events.asp.
>>
>> Event Type: Error
>> Event Source: crypt32
>> Event Category: None
>> Event ID: 8
>> Date: 4/3/2005
>> Time: 3:08:41 PM
>> User: N/A
>> Computer: GENOME-MARS
>> Description:
>> Failed auto update retrieval of third-party root list sequence number
>> from:
>> <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt>
>> with error: The server returned an invalid or unrecognized response
>> For more information, see Help and Support Center at
>> http://go.microsoft.com/fwlink/events.asp.
>>
>> So I downloaded the authrootstl.cab and look at the certificate
>> authroot.stl. The Certificate Trust List says "This certificate trust
>> list is not valid. The certificate that signed the list is not valid."
>>
>> How do I get past all of this, so that Windows Update is again available
>> to this Windows Server 2003 machine?
>>
>> Thanks,
>> Jim
>>
>>
>>
>>
>>
>>
>>
>
>


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