Re: No update page

Alright,

I reset time/date from time.microsoft.com
Turned off my pop-up blocker, didn't have an "anonimizer"(great word), or
norton internet security.
Could Ad-aware or the like be having an effect?

My IE settings matched all those you suggested.
I added all of the trusted sites you recommended.


If I type the link directly to https://v4.windowsupdate.microsoft.com , I
can now get as far as the welcome screen. It comes up and says it's
searching for updates. Then it stays that way for at least an hour until I
give up. This has never taken more than a minute or two before with my cable
connection.

If I try to load from the shortcut in the control panel then it asks me if I
want to go to "trusted site windowsupdate.microsoft.com" I click yes and it
forwards me to the blank screen I had before. (when I open IE through this
method I don't get the address bar. I never noticed if this was the case
before.)

So that's what I know so far. Is there any reason to think that the
"internal" problems with WMP could be related?
Thank you for your help. I feel like I'm taking babysteps, but in the right
direction. Whatever I have to do to avoid re-installing windows is what I'm
willing to do.


ce N ~ MVP" <maurice@xxxxxxxx> wrote in message
news:ery3OMpOFHA.3076@xxxxxxxxxxxxxxxxxxxxxxx
Ed VanDyke wrote:
> Well, here it is. it's pretty long. There were two log files of
> identical name. This is the one that has the most info. the second
> log file which begins the next day has four logged events. two start,
> and two shutdown. Anyway here is the info:
>
<snipped>
I do not see an Error noted for April 6. But for an earlier date, there was
a 0x80072ee2 "error / exception".

The 72ee2 error translates to Error-Internet-timeout The request has
timed out.

Do you have a 3rd-part "anonimizer" program ? or a "popup-ad
stopper/remover" ?
Do you have Norton Internet Security?

Make very sure your pc has the correct & current date & local time &
timezone. Having incorrect time will give the W U servers/programs a
hiccup. (ie, don't have it a day ahead or backdated)

You may get to the windows update site, but yet a setting in IE could be the
blocker.
Recheck your Security & Privacy settings AND the ADVANCED settings in I.E.

1. In Internet Explorer> Tools, click Internet Options, and then click
Languages....
If this box is empty, add at least one language -- your usual national
language.
If you happen to have 2 or more, move English up on this list.

2. Disengage your Discussion Bar in Internet Explorer: Click View on
main IE menu.
Point to Explorer Bar. If "Discuss" has a check mark, click Discuss to
*remove the check mark* and clear it.
You may note, if the discussion bar is active, it would appear near the
bottom of IE window.

3. I. E. Tools >Internet Options > Advanced Tab > (scroll down thru the
list)

These are "some" of the items that I do have CHECKed (selected):
Under HTTP 1.1 settings --
Use HTTP 1.1 (ON / Selected)
+ Enable / check to use HTTP 1.1 with proxy servers **** <<----

and under Security :
Clear (un-check) the check box next to "Check for server certificate
revocation" . ( *OFF* )

Use SSL 2.0 (ON / selected)
Use SSL 3.0 (ON)

4. Internet Explorer > Tools > Internet Options > Connections Tab
Click on LAN Settings > * Uncheck* the Automatically detect settings.
Make sure _no other_ settings on this screen are enabled.

5. Internet Explorer > main menu /Tools/Internet Options >

Security Tab/ click on green icon Trusted Sites/click Sites button.
Look very closely at line that says: "Require server verification (https:)
for all sites in this zone" to *clear* the selection.
(e.g. You want that to be clear or un-checked (un-ticked)).

In the "Add this Web site to the zone:" field, add these entries to list
of "Trusted Sites" --

( *** Sidebar: For Windows XP Service Pack 2 systems, Windows Server
systems, substitute v5 for v4 below. ***)


type
http://www.download.windowsupdate.com (click Add)

http://v4.windowsupdate.microsoft.com

https://v4.windowsupdate.microsoft.com (with HTTPS)

http://windowsupdate.microsoft.com

http://download.windowsupdate.com

Click OK.
Apply changes, then try Windows Update again.
- - - -

As a temporary measure, type in or click this HTTPS address
https://v4.windowsupdate.microsoft.com

And sometimes, just waiting a while, then trying Windows Update from the
menus will succeed.
--
Maurice N
MVP Windows - Shell / User
-----


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