Re: Unable to reach Windows Update website

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

From: "Nocturnal" <nocturnal@xxxxxxxxxxxxx>

| Ok I need some advice on two computer problems.
|
| 1.. Computer cannot connect to the internet. I removed a bunch of spy
| ware from this computer and viruses. I am sorry; I don't recall exactly
| which viruses and spy ware were removed. Basically I tried the Winsock fix,
| delete both Winsock and winsock2 in the registry, reboot, and re-install
| TCP/IP protocol. This worked after one reboot. After I reboot ONCE more it
| stops working. I can't any www.domain.com but I can ping by IP address. I
| tried using a USB network card but that didn't work either. Any ideas?
| Computer is running WinXP Home with SP2 installed.
| 2.. Second computer, running WinXP Home with NO service packs installed.
| Removed multiple viruses and spy ware entries. Unable to get to the
| Microsoft Automatic Updates. I can get to other sites but not the Windows
| Update.
|

In the future, realize that there are anti virus News Groups specifically for this type of
discussion.

microsoft.public.scripting.virus.discussion
microsoft.public.security.virus
alt.comp.virus
alt.comp.anti-virus

On the WinXP SP2 platform, open a Command Prompt ...

enter;
netsh winsock reset

when that is done enter;
netsh int ip reset


If you have XP SP1 or lower, get WinsockXPFix.exe:
http://www.spychecker.com/program/winsockxpfix.html

The WinXP HE PC sounds like it is still infected...


Dump the contents of the IE Temporary Internet Folder cache (TIF)

start --> settings --> control panel --> internet options --> delete files

1) Download the following three items...

Trend Sysclean Package
http://www.trendmicro.com/download/dcs.asp

Latest Trend Pattern File.
http://www.trendmicro.com/download/pattern.asp

Ad-aware SE (free personal version v1.05)
http://www.lavasoftusa.com/

Trend Sysclean Method 1
---------------------------------------
Create a directory.
On drive "C:\"
(e.g., "c:\sysclean")

Download SYSCLEAN.COM and place it in that directory.
Download the signature files (pattern files) by obtaining the ZIP file.
For example; lpt526.zip

Extract the contents of the ZIP file and place the contents in the same directory as
SYSCLEAN.COM.

Trend Sysclean Method 2
---------------------------------------
The utility SYSCLEAN_FE in "Procedure 1" at the following URL
http://www.ik-cs.com/got-a-virus.htm automates the download and execution process of the
Trend Sysclean Package.

2) Update Ad-aware with the latest definitions.
3) Disable System Restore
http://vil.nai.com/vil/SystemHelpDocs/DisableSysRestore.htm
4) Reboot your PC into Safe Mode and shutdown as many applications as possible
5) Using both the Trend Sysclean utility and Ad-aware, perform a Full Scan of your
platform and clean/delete any infectors/parasites found.
(a few cycles may be needed)
6) Restart your PC and perform a "final" Full Scan of your platform using both the
Trend Sysclean utility and Adaware
7) Re-enable System Restore and re-apply any System Restore preferences,
(e.g. HD space to use suggested 400 ~ 600MB),
8) Reboot your PC.
9) Create a new Restore point

* * Please report back your results ! * *


--
Dave
http://www.claymania.com/removal-trojan-adware.html
http://www.ik-cs.com/got-a-virus.htm


.

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