Re: My USB SP2 fix

From: tkboxer (tkboxer_at_discussions.microsoft.com)
Date: 02/27/05 

Date: Sun, 27 Feb 2005 08:59:03 -0800

Pat,
First off, thank you your response.
I would like to try your proposed solution however I have one additional
question before I do.
I have 6 USB devices that were connected to this PC before the SP2 update
that function fine and continue to do so under SP2, my fear is that if I
disconnect these devices from the PC they will not be found again under SP2.
The only devices that were not found under SP2 were ones that were not
connected to the PC when it was updated, namely my digicam and mp3 player. I
also recently tried to connect a brand new Epson printer (USB) to this PC and
it would not install, I had to return the printer because for me, it was
unusable.
My question is this, if I do the rollback of the drivers and upon reboot the
PC does not see the devices where do I go from there? As I said, right now
they are working and I'm very leary of essentially unplugging them.
Once again thanks for your response and any further assistance you can give.
tkboxer
AKA Tim
Here is my Resource Report from Device Manager under USB Controller:

Selected Resource Report - Page: I
«»*»«*«*«•»•»•»«***»««* SYSTEM DEVICE CLASS **»«»*»»
Class: Universal Serial Bus controllers
Device; NEC PCI to USB Open Host Controller
Resource:
IRQ: [00000019]
MEM: [CFFF9000 - CFFF9FFF]
Device Drivers:
Class: Universal Serial Bus controllers
Device: NEC PCI to USB Open Host Controller
Resource:
IRQ: [00000016]
MEM: [CFFFAOOO - CFFFAFFF]
Device Drivers:

Class: Universal Serial Bus controllers
Device: Standard Enhanced PCI to USB Host Controller
Resource:
IRQ: [00000017]
MEM: [CFFFBFOO - CFFFBFFF]
Device Drivers:
Class: Universal Serial Bus controllers
Device: SiS 7001 PCI to USB Open Host Controller
Resource:
IRQ: [00000020]
MEM: [CFFFDOOO - CFFFDFFF]
Device Drivers:
Class: Universal Serial Bus controllers
Device: SiS 7001 PCI to USB Open Host Controller
Resource:
IRQ: [00000021]
MEM: [CFFFEOOO - CFFFEFFF]
Device Drivers:
Class: Universal Serial Bus controllers
Device: SiS PCI to USB Enhanced Host Controller
Resource:
IRQ: [00000023]
MEM: [CFFFFOOO - CFFFFFFF]
Device Drivers:
Class: Universal Serial Bus controllers
Device: VIA Rev 5 or later USB Universal Host Companion Controller
Resource:
IRQ: [00000018]
10: [OOOOCCOO - OOOOCCIF]
Device Drivers:
Class: Universal Serial Bus controllers
Device: VIA Rev 5 or later USB Universal Host Companion Controller
Resource:
IRQ: [00000019]
10: [OOOODOOO - OOOODOIF]
Device Drivers:
Class: Universal Serial Bus controllers
Device: VIA USB Enhanced Host Controller
Resource:
IRQ: [00000016]
MEM: [CFFFBEOO - CFFFBEFF]
Device Drivers:
Class: Universal Serial Bus controllers
Device: USB Root Hub
No resources used.
Device Drivers:
Class: Universal Serial Bus controllers

Selected Resource Report - Page: 2
Device: USB Root Hub
No resources used.
Device Drivers:
Class: Universal Serial Bus controllers
Device: USB Root Hub
No resources used.
Device Drivers:
Class: Universal Serial Bus controllers
Device: USB Root Hub
No resources used.
Device Drivers:
Class: Universal Serial Bus controllers
Device: USB Root Hub
No resources used.
Device Drivers:
Class: Universal Serial Bus controllers
Device: USB Root Hub
No resources used.
Device Drivers:
Class: Universal Serial Bus controllers
Device: USB Root Hub
No resources used.
Device Drivers:
Class: Universal Serial Bus controllers
Device: USB Root Hub
No resources used.
Device Drivers:
Class: Universal Serial Bus controllers
Device: USB Root Hub
No resources used.
Device Drivers:
Class: Universal Serial Bus controllers
Device: USB Printing Support
No resources used.
Device Drivers:
Class: Universal Serial Bus controllers
Device: USB Mass Storage Device
No resources used.
Device Drivers:
   

"Pat Walters [MSFT]" wrote:

> "tkboxer",
>
> I am sorry you are hitting this issue. The USB ports are essentially
> hardware that requires a driver.
>
> Have you tried rolling back the driver?
>
> 1. Click Start
> 2. Click Run
> 3. Type: devmgmt.msc
> 4. Press <Enter> or click OK
> 5. When the device manager opens, look for the USB ports themselves. They
> may be "Unknown devices" at this point.
> 6. Right-click on them and then click Properties
> 7. In the properties, click on the Driver tab
> 8. Click the Roll back driver button.
> 9. Follow the prompts.
>
> Please let us know how this works out for you.
>
> Sincerely,
>
> Pat Walters [MSFT]
>
> "tkboxer" <tkboxer@discussions.microsoft.com> wrote in message
> news:D4D7018A-A58C-4DF4-BED3-7B62E621D4B9@microsoft.com...
> > Like others I had connectivity issues with USB after SP2 upgrade. The
> > front
> > USB ports would not recognize any device except for my Lexar Jump drive (I
> > believe because there was software for it on the computer). I should say
> > that
> > all my USB ports were full except the two front ports and they wouldn't
> > recognize devices they had already seen under SP1. What I did was order
> > another 5 port USB Pci card and installed it, Windows saw it fine and when
> > I
> > connect my camera and mp3 player to the ports on that card they are
> > recognized and function. I am not sure why this worked but it did. P.S.
> > the
> > two front ports still do not work.
> > As a general comment, I believe there must be a way to reset the USB ports
> > on a Windows XP SP2 machine. I think this is where the problems lies. I
> > wonder if under Device Manager you can delete all your USB ports and then
> > let
> > WinXP SP2 find them again upon rebooting. Would the USB ports then work
> > again as they did before SP2?
> > tkboxer
>
>
>

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