Re-post - Same Problem with Update to W2K with SP4

From: Sue (Sue_at_discussions.microsoft.com)
Date: 02/24/05 

Date: Thu, 24 Feb 2005 14:17:05 -0800

I have the same problem and have tried all of these things. Here is a copy
of the log (I am logged in as toolbox/Admin and checked to assure all update
services are running and permissions are correct). Oddly, we have "like"
configurations on multiple computers and some have worked fine and 3 have
failed with this error.

KB840987.log]
0.297:
================================================================================
0.297: 2005/02/18 15:34:05.593 (local)
0.297: e:\b61267ac3f8cfea4a6e830b2baf68a\update\update.exe (version 5.5.31.0)
0.297: Failed To Enable SE_SECURITY_PRIVILEGE
0.312: Setup encountered an error: You do not have permission to update
Windows 2000.
Please contact your system administrator.
0.312: You do not have permission to update Windows 2000.
Please contact your system administrator.
0.312: Update.exe extended error code = 0xf004
0.297:
================================================================================
0.297: 2005/02/23 10:48:56.375 (local)
0.297: e:\b52881a67b35804457bad2da71a4\update\update.exe (version 5.5.31.0)
0.297: Failed To Enable SE_SECURITY_PRIVILEGE
0.328: Setup encountered an error: You do not have permission to update
Windows 2000.
Please contact your system administrator.
0.328: You do not have permission to update Windows 2000.
Please contact your system administrator.
0.328: Update.exe extended error code = 0xf004
0.297:
================================================================================
0.312: 2005/02/23 11:16:29.765 (local)
0.312: e:\b1532b063d286bc55247\update\update.exe (version 5.5.31.0)
0.312: Failed To Enable SE_SECURITY_PRIVILEGE
0.328: Setup encountered an error: You do not have permission to update
Windows 2000.
Please contact your system administrator.
0.328: You do not have permission to update Windows 2000.
Please contact your system administrator.
0.328: Update.exe extended error code = 0xf004
0.297:
================================================================================
0.312: 2005/02/23 11:49:21.312 (local)
0.312: e:\4ca96d6efa2a879b22e5a38b29\update\update.exe (version 5.5.31.0)
0.312: Failed To Enable SE_SECURITY_PRIVILEGE
0.328: Setup encountered an error: You do not have permission to update
Windows 2000.
Please contact your system administrator.
0.328: You do not have permission to update Windows 2000.
Please contact your system administrator.
0.328: Update.exe extended error code = 0xf004
0.360:
================================================================================
0.391: 2005/02/23 12:20:11.453 (local)
0.391: e:\bbbfdbe47817702fb03553aa\update\update.exe (version 5.5.31.0)
0.391: Failed To Enable SE_SECURITY_PRIVILEGE
0.406: Setup encountered an error: You do not have permission to update
Windows 2000.
Please contact your system administrator.
0.406: You do not have permission to update Windows 2000.
Please contact your system administrator.
0.406: Update.exe extended error code = 0xf004
0.297:
================================================================================
0.344: 2005/02/23 14:01:45.765 (local)
0.344: e:\c6e0cad317fa0ed89da631ee044cc7\update\update.exe (version 5.5.31.0)
0.344: Failed To Enable SE_SECURITY_PRIVILEGE
0.359: Setup encountered an error: You do not have permission to update
Windows 2000.
Please contact your system administrator.
0.359: You do not have permission to update Windows 2000.
Please contact your system administrator.
0.359: Update.exe extended error code = 0xf004
0.422:
================================================================================
0.453: 2005/02/23 14:37:30.421 (local)
0.469: e:\210e43e944d4401a3f43\update\update.exe (version 5.5.31.0)
0.469: Failed To Enable SE_SECURITY_PRIVILEGE
0.484: Setup encountered an error: You do not have permission to update
Windows 2000.
Please contact your system administrator.
0.500: You do not have permission to update Windows 2000.
Please contact your system administrator.
0.500: Update.exe extended error code = 0xf004
0.297:
================================================================================
0.297: 2005/02/23 14:38:27.796 (local)
0.297: e:\ebde749f6adec6e45e0ebcee\update\update.exe (version 5.5.31.0)
0.297: Failed To Enable SE_SECURITY_PRIVILEGE
0.328: Setup encountered an error: You do not have permission to update
Windows 2000.
Please contact your system administrator.
0.328: You do not have permission to update Windows 2000.
Please contact your system administrator.
0.328: Update.exe extended error code = 0xf004
0.297:
================================================================================
0.297: 2005/02/23 15:03:23.500 (local)
0.297: e:\7f9c1f7aad560b8057a082cd57a04c3f\update\update.exe (version
5.5.31.0)
0.297: Failed To Enable SE_SECURITY_PRIVILEGE
0.313: Setup encountered an error: You do not have permission to update
Windows 2000.
Please contact your system administrator.
0.313: You do not have permission to update Windows 2000.
Please contact your system administrator.
0.313: Update.exe extended error code = 0xf004
0.297:
================================================================================
0.312: 2005/02/23 17:22:20.484 (local)
0.312: e:\e422745fe99a6a266b9fc48a8d\update\update.exe (version 5.5.31.0)
0.312: Failed To Enable SE_SECURITY_PRIVILEGE
0.328: Setup encountered an error: You do not have permission to update
Windows 2000.
Please contact your system administrator.
0.328: You do not have permission to update Windows 2000.
Please contact your system administrator.
0.328: Update.exe extended error code = 0xf004
0.296:
================================================================================
0.328: 2005/02/24 08:17:42.125 (local)
0.328: e:\b91ba23fa02a5879ede3\update\update.exe (version 5.5.31.0)
0.328: Failed To Enable SE_SECURITY_PRIVILEGE
0.343: Setup encountered an error: You do not have permission to update
Windows 2000.
Please contact your system administrator.
0.343: You do not have permission to update Windows 2000.
Please contact your system administrator.
0.343: Update.exe extended error code = 0xf004
0.438:
================================================================================
0.454: 2005/02/24 11:13:38.296 (local)
0.469: e:\3166c10c727801bb82d2\update\update.exe (version 5.5.31.0)
0.469: Failed To Enable SE_SECURITY_PRIVILEGE
0.485: Setup encountered an error: You do not have permission to update
Windows 2000.
Please contact your system administrator.
0.485: You do not have permission to update Windows 2000.
Please contact your system administrator.
0.485: Update.exe extended error code = 0xf004
0.187:
================================================================================
0.219: 2005/02/24 12:06:58.000 (local)
0.219: c:\add8ff14e37b890ea2e70947ceca\update\update.exe (version 5.5.31.0)
0.219: Failed To Enable SE_SECURITY_PRIVILEGE
0.219: Setup encountered an error: You do not have permission to update
Windows 2000.
Please contact your system administrator.
0.219: You do not have permission to update Windows 2000.
Please contact your system administrator.
0.219: Update.exe extended error code = 0xf004
0.281:
================================================================================
0.328: 2005/02/24 12:15:10.078 (local)
0.328: c:\03560e486d5b8a72f43b35cd\update\UPDATE.EXE (version 5.5.31.0)
0.328: Failed To Enable SE_SECURITY_PRIVILEGE
0.328: Setup encountered an error: You do not have permission to update
Windows 2000.
Please contact your system administrator.
0.328: You do not have permission to update Windows 2000.
Please contact your system administrator.
214.031: Message displayed to the user: You do not have permission to update
Windows 2000.
Please contact your system administrator.
214.031: User Input: OK
214.031: Update.exe extended error code = 0xf004
214.031: Update.exe return code was masked to 0x643 for MSI custom action
compliance.
0.594:
================================================================================
0.641: 2005/02/24 12:39:49.906 (local)
0.641: c:\a35a6cf212f883a3fe7f7a69\update\UPDATE.EXE (version 5.5.31.0)
0.641: Failed To Enable SE_SECURITY_PRIVILEGE
0.672: Setup encountered an error: You do not have permission to update
Windows 2000.
Please contact your system administrator.
0.672: You do not have permission to update Windows 2000.
Please contact your system administrator.
3.766: Message displayed to the user: You do not have permission to update
Windows 2000.
Please contact your system administrator.
3.766: User Input: OK
3.766: Update.exe extended error code = 0xf004
3.766: Update.exe return code was masked to 0x643 for MSI custom action
compliance.
0.047:
================================================================================
0.047: 2005/02/24 12:40:19.703 (local)
0.047: c:\49897825c83fd7ce6f0c\update\UPDATE.EXE (version 5.5.31.0)
0.047: Failed To Enable SE_SECURITY_PRIVILEGE
0.047: Setup encountered an error: You do not have permission to update
Windows 2000.
Please contact your system administrator.
0.047: You do not have permission to update Windows 2000.
Please contact your system administrator.
2.891: Message displayed to the user: You do not have permission to update
Windows 2000.
Please contact your system administrator.
2.891: User Input: OK
2.891: Update.exe extended error code = 0xf004
2.891: Update.exe return code was masked to 0x643 for MSI custom action
compliance.
0.219:
================================================================================
0.250: 2005/02/24 13:05:36.078 (local)
0.250: c:\b37e2bc447fe6c62abf14eb1\update\UPDATE.EXE (version 5.5.31.0)
0.250: Failed To Enable SE_SECURITY_PRIVILEGE
0.281: Setup encountered an error: You do not have permission to update
Windows 2000.
Please contact your system administrator.
0.281: You do not have permission to update Windows 2000.
Please contact your system administrator.
7.937: Message displayed to the user: You do not have permission to update
Windows 2000.
Please contact your system administrator.
7.937: User Input: OK
7.937: Update.exe extended error code = 0xf004
7.937: Update.exe return code was masked to 0x643 for MSI custom action
compliance.
0.094:
================================================================================
0.094: 2005/02/24 13:07:04.750 (local)
0.094: c:\b9c035eb494cbb9674fe\update\update.exe (version 5.5.31.0)
0.094: Failed To Enable SE_SECURITY_PRIVILEGE
0.094: Setup encountered an error: You do not have permission to update
Windows 2000.
Please contact your system administrator.
0.094: You do not have permission to update Windows 2000.
Please contact your system administrator.
0.937: Message displayed to the user: You do not have permission to update
Windows 2000.
Please contact your system administrator.
0.937: User Input: OK
0.937: Update.exe extended error code = 0xf004
0.937: Update.exe return code was masked to 0x643 for MSI custom action
compliance.
0.219:
================================================================================
0.250: 2005/02/24 13:09:08.531 (local)
0.266: c:\4318f64c5db377c1e0fd7749\update\UPDATE.EXE (version 5.5.31.0)
0.266: Failed To Enable SE_SECURITY_PRIVILEGE
0.281: Setup encountered an error: You do not have permission to update
Windows 2000.
Please contact your system administrator.
0.281: You do not have permission to update Windows 2000.
Please contact your system administrator.
2.641: Message displayed to the user: You do not have permission to update
Windows 2000.
Please contact your system administrator.
2.641: User Input: OK
2.641: Update.exe extended error code = 0xf004
2.641: Update.exe return code was masked to 0x643 for MSI custom action
compliance.
0.125:
================================================================================
0.125: 2005/02/24 13:15:10.281 (local)
0.125: c:\6ef9740c5a11eb54fbeb8e80470741\update\update.exe (version 5.5.31.0)
0.125: Failed To Enable SE_SECURITY_PRIVILEGE
0.125: Setup encountered an error: You do not have permission to update
Windows 2000.
Please contact your system administrator.
0.125: You do not have permission to update Windows 2000.
Please contact your system administrator.
0.125: Update.exe extended error code = 0xf004
0.110:
================================================================================
0.110: 2005/02/24 14:42:30.078 (local)
0.110: c:\feddd88f20daf8d8d43680685e7c82\update\update.exe (version 5.5.31.0)
0.110: Failed To Enable SE_SECURITY_PRIVILEGE
0.110: Setup encountered an error: You do not have permission to update
Windows 2000.
Please contact your system administrator.
0.110: You do not have permission to update Windows 2000.
Please contact your system administrator.
0.110: Update.exe extended error code = 0xf004
0.047:
================================================================================
0.047: 2005/02/24 14:46:07.250 (local)
0.047: c:\0c343c38110d14de51976d70ef\update\UPDATE.EXE (version 5.5.31.0)
0.047: Failed To Enable SE_SECURITY_PRIVILEGE
0.047: Setup encountered an error: You do not have permission to update
Windows 2000.
Please contact your system administrator.
0.047: You do not have permission to update Windows 2000.
Please contact your system administrator.
6.031: Message displayed to the user: You do not have permission to update
Windows 2000.
Please contact your system administrator.
6.031: User Input: OK
6.031: Update.exe extended error code = 0xf004
6.031: Update.exe return code was masked to 0x643 for MSI custom action
compliance.
0.219:
================================================================================
0.250: 2005/02/24 14:57:37.734 (local)
0.266: c:\e937f616a59e48f32be9\update\update.exe (version 5.5.31.0)
0.266: Failed To Enable SE_SECURITY_PRIVILEGE
0.266: Setup encountered an error: You do not have permission to update
Windows 2000.
Please contact your system administrator.
0.266: You do not have permission to update Windows 2000.
Please contact your system administrator.
0.266: Update.exe extended error code = 0xf004
0.110:
================================================================================
0.110: 2005/02/24 15:08:42.703 (local)
0.110: c:\35d5e6c50962a34f7b204551f6b4\update\update.exe (version 5.5.31.0)
0.110: Failed To Enable SE_SECURITY_PRIVILEGE
0.110: Setup encountered an error: You do not have permission to update
Windows 2000.
Please contact your system administrator.
0.110: You do not have permission to update Windows 2000.
Please contact your system administrator.
0.110: Update.exe extended error code = 0xf004

"cjobes" wrote:

> Pat,
>
> Thanks for the info. I currently don't have access to the computer as the
> user has taken it home. I will try your suggestions as soon as we get the
> box back.
>
> Thanks,
>
> Claus
> "Pat Walters [MSFT]" <a-patwal@online.microsoft.com> wrote in message
> news:421d7634$1@news.microsoft.com...
> > "cjobes",
> >
> > I am sorry you are hitting this failure. Let's focus on the failure from
> > the Windows Update website, since we have a log running of the attempt,
> and
> > we can look at the failure as it happened. Would you mind rerunning the
> > attempt on just one update, and then sending us the logs of that failure?
> > Here's how:
> >
> > On Windows 2000:
> > 1. Close all Internet browsers
> > 2. Open a single Internet Explorer window.
> > 3. In the Internet Explorer window, click Tools
> > 4. Click Windows Update
> > 5. When you reach the Windows Update site, click Custom Install
> > 6. click Review and Install Updates
> > 7. When presented with multiple updates, uncheck all of them except for
> one
> > update (your choice)
> > 8. Look down at the System clock and note the time. Let the minute move
> > forward one, so that there is no other activity associated with this
> > attempt.
> > 9. Click Install. Wait for Windows Update to fail. If it succeeds, reply
> > back and let us know.
> > 10. Assuming it failed, Click Start
> > 11. Click Run
> > 12. Type or copy and paste the following into the Run window:
> > "%WINDIR%\Windows Update.log" (please DO use the quotes and notice the
> > space between Windows and Update.)
> > 13. Press <Enter> or Click OK
> > 14. When the log opens, scroll down to the hour and minute you memorized
> in
> > step 8.
> > 15. Starting at the beginning of the first entry for that minute, click
> and
> > drag down and to the right selecting the rest of the log.
> > 16. Click Edit, then Copy, or just press the <CTRL> and <C> keys.
> > 17. Reply to this posting.
> > 18. When that window opens, Tell us what update you attempted to install,
> > and where it failed from our observation.
> > 19. After this, on a new line, state the following and press <Enter>: Log
> > entries follow:
> > 20. Place the cursor on the line under the entry from step 19, and then
> > click Edit, then Paste, or just press the <CTRL> and <V> keys.
> > 21. The log entries copied in steps 15-16 should have copied into your
> > posting.
> > 22. Send it to us, and let us take a look at this failure.
> >
> > Also, while you wait for our analysis, try and install that download
> > directly from the download site, and see if you have any better luck.
> Here
> > is an example of how you would do that:
> > 1. Go again to Windows Update
> > 2. Scan for updates
> > 3. When you can review the updates, choose one and click on the Read
> More...
> > link. This will open a new window.
> > 4. In this new window, you can enter paste the following URL:
> > http://www.microsoft.com/downloads/search.aspx?displaylang=en
> > 5. Go to this website, then in the Search for a download field, enter (for
> > example) KB820888 and click Go
> > 6. Click on the resulting link, and follow the prompts to download the
> > update.
> > 7. When downloading the update, Save the file to a memorable directory.
> > 8. Execute the file after you have downloaded it and watch to see if it
> > installs successfully.
> >
> > Let us know how this goes!
> >
> > Sincerely,
> >
> > Pat Walters [MSFT]
> >
> >
> > "cjobes" <cjobes@nova-tech.org> wrote in message
> > news:uN3e8SHGFHA.392@TK2MSFTNGP14.phx.gbl...
> > > Hi all,
> > >
> > > I have a W2K SP4 box trying to install security patches. When I run
> > Windows
> > > Update, the patches are downloaded and the installation fails. When I
> try
> > to
> > > run them from the WUTemp Dir I get the error message that I don't have
> > > permission to update. The computer is part of a workgroup and I'm logged
> > in
> > > as the Administrator.
> > >
> > > Any idea what is going on? I searched the MS site and couldn't find
> > > anything.
> > >
> > > Thanks for your help
> > >
> > > Claus
> > >
> > >
> >
> >
>
>
>
 
 
 
    
 

Manage Your Profile |Rules of Conduct
© 2005 Microsoft Corporation. All rights reserved. Terms of Use |Trademarks
|Privacy Statement

Relevant Pages

  • Re: Windows XP SP2
    ... permission to update Windows XP - Please see your administrator" Towards the ... UnRegisterSpuninstForRecovery, failed to delete SpRecoverCmdLine ... Please contact your system administrator. ...
    (microsoft.public.windowsxp.security_admin)
  • Re: Whats preventing me from installing WMP11 with error code 800
    ... the original user login which was used to update windows xp in the past. ... Please contact your system administrator. ... You do not have permission to update Windows XP. ... Update.exe extended error code = 0xf004 ...
    (microsoft.public.windowsmedia)
  • Re: Update fails
    ... Please contact your system administrator. ... You do not have permission to update Windows 2000. ... Update.exe extended error code = 0xf004 ...
    (microsoft.public.windowsupdate)
  • RE: BITS 2.0 Install Fails - heres the log
    ... Please contact your system administrator. ... You do not have permission to update Windows XP. ... Update.exe extended error code = 0xf004 ...
    (microsoft.public.windowsupdate)
  • Re: Whats preventing me from installing WMP11 with error code 800
    ... Please contact your system administrator. ... You do not have permission to update Windows XP. ... Update.exe extended error code = 0xf004 ...
    (microsoft.public.windowsmedia)