Re: Critical XP Updates from Feb. - All fail to install

Tech Tip: Click here to run a free scan for Windows Errors and optimize PC performance

From: Torgeir Bakken \(MVP\) (Torgeir.Bakken-spam_at_hydro.com)
Date: 02/15/05 

Date: Tue, 15 Feb 2005 11:06:13 +0100

echo5romeo wrote:

> Same case here, I have around 10 updates that are ready to be installed but
> when I try to download them they all FAIL (error code 80072f78) which means
> nothing.
Hi

Error 0x80072F78 is
ERROR_HTTP_INVALID_SERVER_RESPONSE
The server response could not be parsed.

Rename (or just delete) the SoftwareDistribution folder and
see if it helps.

You can use the procedure described here:

http://v5.windowsupdate.microsoft.com/v5consumer/showarticle.aspx?articleid=21&ln=en

Note that a side effect of renaming or deleting the SoftwareDistribution
folder is that you lose your WU v5 History listing (not critical).

(later on, you can just delete the renamed SoftwareDistribution
folder)

If the above didn't help:

You might need to use proxycfg.exe (see link above) to either set or
remove a proxy server configuration on the client, or if possible, you
may want/need to create an anonymous access rule for Windows Update
site on the proxy server:

Open a command prompt (Start/Run and then "cmd.exe" without the
quotes").

Run this command to see what proxy configuration WU uses:

proxycfg

If you don't have a proxy, you will need status

    Direct access (no proxy server).

If it reports anything else, to set direct access:

proxycfg -d

To get more help on proxycfg if you need to configure it to use
a proxy server or Internet Explorer's settings:

proxycfg -?

If you are behind a ISA server, this one might be relevant also:

You experience problems when you access the Windows Update Version 5
Web site through a server that is running ISA Server
http://support.microsoft.com/?id=885819

and

XP Windows Update Error 0x8024402C / 0x80072f78 when behind a
Microsoft ISA server
http://www.electrosonics.net/technotes/xperror0x8024402C.htm 

-- 
torgeir, Microsoft MVP Scripting and WMI, Porsgrunn Norway
Administration scripting examples and an ONLINE version of
the 1328 page Scripting Guide:
http://www.microsoft.com/technet/scriptcenter/default.mspx

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