Re: 0x80072EFD Unable to get the list of available updates
From: James1980 (James1980_at_discussions.microsoft.com)
Date: 02/01/05
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Date: Mon, 31 Jan 2005 16:09:03 -0800
Hi Taurarian and all,
Thanks for the advice, unfortunately it hasn't sorted my problem :-(
On doing the C:\WINDOWS\SoftwareDistribution (delete all files and folders)
step (and associated switching off and on of wuauserv, I then tried the
windowsupdate.com site again, and this time received a different hex key:
0x800A01AD (I tried these steps both without and with restarting, when I did
restart and try again I got the original 0x80072EFD error code).
I then tried the regsvr32 steps, but to no avail; I still got the same error
code.
I am going to bed, exhausted, now, but does anyone have any other ideas?
Anyone else here who used the McAfee firewall and/or privacy service (they
are both disabled, but I would like to know whether they are fully
deactivated when they are disabled, or whether they run in the background)?
Do I need to do a rebuild, or will there be some alternative?
Thanks chaps.
James, Leeds UK
"Taurarian" wrote:
> Error: 80072efd = ERROR_INTERNET_CANNOT_CONNECT
> Translation: Cannot connect to the Internet server
>
>
>
> When accessing the Windows Update site, you receive the 0x80072EFD error.
> http://v5.windowsupdate.microsoft.com/v5consumer/showarticle.aspx?articleid=16&ln=en
>
>
>
> http://support.microsoft.com/?kbid=836941
> You receive an "Error 0x80072EE2" or "Error 0x80072EFD" error message when you try to
> use Windows Update
>
> See also:
> When searching for available updates on the Windows Update site, you
> receive the 0x8024402C, 0x80240030 or 0x8024502d error.
> http://v5.windowsupdate.microsoft.com/v5consumer/showarticle.aspx?articleid=26&ln=en
>
> If you have Norton Internet Security or something similar installed (e.g. some 3rd
> party firewall as mentioned in the article above), you might need to reconfigure or
> disable it.
>
> also other users suggestions:
>
>
> Here is how I was able to work around the problem.
> Using command prompt
> 1. proxycfg -d (to clear proxy cache)
> 2. net stop wuauserv (to stop Automatic updates service)
>
> Using Windows Explorer
> 3. Delete all files and folders in
> C:\WINDOWS\SoftwareDistribution (your windows folder may vary)
>
> Again using command prompt
> 4. net start wuauserv (to start Automatic updates service)
>
> Try now going back to Windows Update web page.
>
> It worked for me. YMMV
>
> GK
>
>
>
> "Hi,
> I had the same problem with windows updates and tried all the remedies
> posted on umpteen replies and none worked.
> I then found while scouring the net this piece of information of which -
> BINGO - it worked! (not sure if its in the forum anywhere but here it is
> anyway)"
>
> Re-register the WU components:
> 1. Quit all programs that are running.
> 2. Click Start, and then click Run.
> 3. Type "regsvr32 wuapi.dll" (without the quotation marks), and then click
> OK.
> 4. When you receive the "DllRegisterServer in urlmon.dll succeeded" message,
> click OK.
> If this does not resolve the problem, repeat inputting the following
> commands and click OK after each command.
> regsvr32 wuaueng.dll
> regsvr32 wuauserv.dll
> regsvr32 wucltui.dll
> regsvr32 wups.dll
> regsvr32 wuweb.dll
> regsvr32 iuengine.dll
>
> "A couple of these regsvr32's did not register but I ignored them and as I
> stated it still corrected the problem.
> I sincerely hope it helps anyone who is going nuts trying to sort the
> problem out!"
>
> Regards
> Gaz
>
> "James1980" <James1980@discussions.microsoft.com> wrote in message
> news:3C881B8C-CC12-4B9A-9068-F69957BFA99F@microsoft.com...
> > Hi All,
> >
> > I have tried the troubleshooter steps without success:
> >
> > I run Win XP Pro (with SP2), AOL broadband, McAfee Virus Scan, Firewall &
> > Privacy Service.
> >
> > When I go to http://www.windowsupdate.com I get the page letting me choose
> > "express install" or "custom install" then the next page says "Windows Update
> > has encountered an error and cannot display the requested page".
> >
> > I have tried all the steps in the trouble shooter, and have added the
> > necessary URLs to McAfee (Windows firewall is disabled). I have tried
> > completely deactivating McAfee, but this didn't have any effect.
> >
> > Does anyone have any ideas? Is there any point trying to remove SP2 or
> > McAfee completely?
> >
> > I haven't been getting the system tray messages for a while, telling me that
> > updates are available either?
> >
> > Anyone else got this problem?
> >
> > Please help!
> >
> >
> >
> > James
>
>
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