Re: WU won't download to C; wants D drive

Tech-Archive recommends: Fix windows errors by optimizing your registry

From: Pat Walters [MSFT] (a-patwal_at_online.microsoft.com)
Date: 01/28/05 

Date: Thu, 27 Jan 2005 21:25:46 -0800

"Sherrie Gentry",

Please have your friend tell us which Operating System they are using, what
Service Pack, and hopefully the last errors of their Windows Update log.
Here's how you obtain that:

On Windows XP:

1. Click Start
2. Click Run
3. type: %WINDIR%\WindowsUpdate.log
4. Click OK

On Windows 2000 and Windows Server 2003:
1. Click Start
2. Click Run
3. type: "%WINDIR%\Windows Update.log"
4. Click OK

5. Next, when the log has opened, scroll all the way to the bottom.
6. Ensure this is the case by clicking anywhere inside the log and typing
the <CTRL> and <End> keys.
7. Now that you are at the bottom of the log, type <CTRL> then the <F> key
for Find.
8. When the Find window opens, in Direction click the "Up" radio button.
9. Still in the Find window, in the Find what: field, type in 0x and then
click the Find Next button.
10. You will find the very latest error, usually in a format such as
0x800732EF or 0xFFFFFB40.
11. Copy the whole line this code is on, and perhaps a few others around it,
to let us understand the context.
12. Reply to this thread in this newsgroup, and paste the text you copied
from the log.
13. Also tell us what update you were installing.

Sincerely,

Pat Walters [MSFT]

"Sherrie Gentry" <shegens@yahoo.com> wrote in message
news:uu4Six$AFHA.936@TK2MSFTNGP12.phx.gbl...
> A friend of mine said that when he goes to Windows Update and tries to
> download and install critical updates that he gets an error message that
> says the updates can't be downloaded and installed because of a bad sector
> on D drive. To start with, his drive is C, not D. The D drive is his
> CD-Rom drive. He ran a scan on his hard drive for bad sectors and it came
> up as fine with no bad sectors. It doesn't give him the option to change
> from D drive to C drive. What could be causing this and is there a fix?
>
> Thanks!
>
>

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