RE: SP2 Will Not Install-Help!
From: PaddyBob (PaddyBob_at_discussions.microsoft.com)
Date: 01/25/05
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Date: Tue, 25 Jan 2005 02:11:07 -0800
"Steve" wrote:
> I have tried everything (I think). I have attempted installation of SP2 at
> least 6 times and just spent an hour on the phone with Microsoft SP2
> support. Their only answer was to run repair or reformat. Since I just
> recently ran repair, I am hoping someone else has a better answer. (I have
> the SP2 CD.)
>
> Here is what happens:
>
> After it does the inspection of the computer and backs up the files and
> starts copying files, it gets to a point (different point each time) and
> stops, telling me there is a copy error with a particular file (the file is
> different each time). I have also tried in Safe Mode with the same problem.
> The specific error is:
>
> Copy Error
> An error occurred while copying file ----------- (always different file)
> Cannot copy file to destination directory.
> Click Retry to retry or Cancel to cancel.
>
> Retrying does not do anything.
>
> Clicking Cancel gives a dialogue box that asks if I want to continue without
> copying the file. If I say yes, it gives me the same error again, but with a
> different box asking me to check the source location of the file to make
> sure the file is there. I check the source and the file is there to be
> copied, but
> clicking OK does not work. It tries to copy again and gives the same error.
> The only other choice is to cancel and it restores everything back to the
> way it was.
>
> Any suggestions? Please!
>
> Steve
>
>
Hi Steve,
How much space do you have left on your OS-Drive? To install SP2, together
with the backup of the files, you'd need at least 500megs free space. Check
what the size of your paging file is. If you pagefile has reached it's
limits, it'll come up with all kind of weird errors.
Cheers,
Robert
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