RE: Error 80070003 on Windows Updates

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

From: dfavid (dfavid_at_discussions.microsoft.com)
Date: 01/20/05 

Date: Thu, 20 Jan 2005 09:33:05 -0800

"Derek Telasco" wrote:

> Hi,
>
> Automatic updates fail, when I force a Windows update, it fails, and when I
> download the individual update and execute it, that fails too. I have
> renamed Catroot2, the Allusers..../network directory exists, I have checked
> the "ProgramFiles" entries in the registry, I have cleaned out the
> SoftwareDistribution/datastore and /download directories, I've done virus
> scans, Adaware scans, Spybot scans, and HyjackThis scans, I've even done a
> repair install of XP Pro and reinstalled SP2, and a bunch of other stuff I
> can't remember right now. I still can't get this system to update. All
> other computers on the network are fine. Any help would be greatly
> appreciated, because as I see it the only course of action I have left is to
> format C:\ and start over. Please don't try to contact me via email, since
> the email account that is tied to this login gets nothing but SPAM. I'll
> check back in this forum.
>
> Here is the bottom of the windows update log...
>
> 2005-01-20 08:44:35-0500 3300 814 Required Version for binary
> C:\WINDOWS\system32\cdm.dll is: 5,5,3790,2182
> 2005-01-20 08:44:35-0500 3300 814 Binary: C:\WINDOWS\system32\cdm.dll:
> Target version: 5.5.3790.2182 Required: 5.5.3790.2182
> 2005-01-20 08:44:35-0500 3300 814 Required Version for binary
> C:\WINDOWS\system32\iuengine.dll is: 5,4,3790,2182
> 2005-01-20 08:44:35-0500 3300 814 Binary: C:\WINDOWS\system32\iuengine.dll:
> Target version: 5.4.3790.2182 Required: 5.4.3790.2182
> 2005-01-20 08:44:35-0500 3300 814 Required Version for binary
> C:\WINDOWS\system32\wuapi.dll is: 5,4,3790,2182
> 2005-01-20 08:44:35-0500 3300 814 Binary: C:\WINDOWS\system32\wuapi.dll:
> Target version: 5.4.3790.2182 Required: 5.4.3790.2182
> 2005-01-20 08:44:35-0500 3300 814 Required Version for binary
> C:\WINDOWS\system32\wuauclt.exe is: 5,4,3790,2182
> 2005-01-20 08:44:35-0500 3300 814 Binary: C:\WINDOWS\system32\wuauclt.exe:
> Target version: 5.4.3790.2182 Required: 5.4.3790.2182
> 2005-01-20 08:44:35-0500 3300 814 Required Version for binary
> C:\WINDOWS\system32\wuauclt1.exe is: 5,4,3790,2182
> 2005-01-20 08:44:35-0500 3300 814 Binary: C:\WINDOWS\system32\wuauclt1.exe:
> Target version: 5.4.3790.2182 Required: 5.4.3790.2182
> 2005-01-20 08:44:35-0500 3300 814 Required Version for binary
> C:\WINDOWS\system32\wuaucpl.cpl is: 5,4,3790,2182
> 2005-01-20 08:44:35-0500 3300 814 Binary: C:\WINDOWS\system32\wuaucpl.cpl:
> Target version: 5.4.3790.2182 Required: 5.4.3790.2182
> 2005-01-20 08:44:35-0500 3300 814 Required Version for binary
> C:\WINDOWS\system32\wuaueng.dll is: 5,4,3790,2182
> 2005-01-20 08:44:35-0500 3300 814 Binary: C:\WINDOWS\system32\wuaueng.dll:
> Target version: 5.4.3790.2182 Required: 5.4.3790.2182
> 2005-01-20 08:44:35-0500 3300 814 Required Version for binary
> C:\WINDOWS\system32\wuaueng1.dll is: 5,4,3790,2182
> 2005-01-20 08:44:35-0500 3300 814 Binary: C:\WINDOWS\system32\wuaueng1.dll:
> Target version: 5.4.3790.2182 Required: 5.4.3790.2182
> 2005-01-20 08:44:35-0500 3300 814 Required Version for binary
> C:\WINDOWS\system32\wucltui.dll is: 5,4,3790,2182
> 2005-01-20 08:44:35-0500 3300 814 Binary: C:\WINDOWS\system32\wucltui.dll:
> Target version: 5.4.3790.2182 Required: 5.4.3790.2182
> 2005-01-20 08:44:35-0500 3300 814 Required Version for binary
> C:\WINDOWS\system32\wups.dll is: 5,4,3790,2182
> 2005-01-20 08:44:35-0500 3300 814 Binary: C:\WINDOWS\system32\wups.dll:
> Target version: 5.4.3790.2182 Required: 5.4.3790.2182
> 2005-01-20 08:44:36-0500 996 3f8 Updateci: WinSEUpdateHandler::_Inventory:
> Installer returned 0x3 (3)
> 2005-01-20 08:44:36-0500 996 3f8 DM: GenerateDownloadRequest failed with
> 0x80070003.
> 2005-01-20 08:44:36-0500 996 3f8 Error 80070003 occurred while downloading
> update; notifying dependent calls.
> 2005-01-20 08:44:36-0500 996 3f8 WU client persisted 1 download calls
> 2005-01-20 08:44:37-0500 996 4a8 Update Download failed, error is 80070003
> 2005-01-20 08:44:43-0500 996 3f8 Updateci: WinSEUpdateHandler::_Inventory:
> Installer returned 0x3 (3)
> 2005-01-20 08:44:43-0500 996 3f8 DM: GenerateDownloadRequest failed with
> 0x80070003.
> 2005-01-20 08:44:43-0500 996 3f8 Error 80070003 occurred while downloading
> update; notifying dependent calls.
> 2005-01-20 08:44:43-0500 996 3f8 WU client persisted 1 download calls
> 2005-01-20 08:44:44-0500 996 4a8 Update Download failed, error is 80070003
> 2005-01-20 08:44:50-0500 996 3f8 Updateci: WinSEUpdateHandler::_Inventory:
> Installer returned 0x3 (3)
> 2005-01-20 08:44:50-0500 996 3f8 DM: GenerateDownloadRequest failed with
> 0x80070003.
> 2005-01-20 08:44:50-0500 996 3f8 Error 80070003 occurred while downloading
> update; notifying dependent calls.
> 2005-01-20 08:44:50-0500 996 3f8 WU client persisted 1 download calls
> 2005-01-20 08:44:51-0500 996 4a8 Update Download failed, error is 80070003
> 2005-01-20 08:44:58-0500 996 3f8 Updateci: WinSEUpdateHandler::_Inventory:
> Installer returned 0x3 (3)
> 2005-01-20 08:44:58-0500 996 3f8 DM: GenerateDownloadRequest failed with
> 0x80070003.
> 2005-01-20 08:44:58-0500 996 3f8 Error 80070003 occurred while downloading
> update; notifying dependent calls.
> 2005-01-20 08:44:58-0500 996 3f8 WU client persisted 1 download calls
> 2005-01-20 08:44:58-0500 996 3f8 WU client persisted 1 download calls
> 2005-01-20 08:44:58-0500 996 4a8 Update Download failed, error is 80070003
> 2005-01-20 08:44:58-0500 996 4a8 Download complete for all calls
> 2005-01-20 08:44:58-0500 996 3f8 REPORT EVENT:
> {2657C26A-BF69-4E01-A284-06B9FDEF368A} 907 2005-01-20
> 08:44:22-0500 1 182 101 {6917A042-BA50-4723-A0C3-3783A8DDC28B} 100 80070003 WindowsUpdate Failure Content
> Install Installation Failure: Windows failed to install the following update
> with error 0x80070003: Critical Update for Windows XP (KB886185).
> 2005-01-20 08:44:58-0500 996 3f8 REPORT EVENT:
> {B5C4B7FC-2240-48FA-94A5-7393E79AD401} 908 2005-01-20
> 08:44:22-0500 1 182 101 {A8528137-1CA1-4B24-9F16-F218AFCEB9C2} 100 80070003 WindowsUpdate Failure Content
> Install Installation Failure: Windows failed to install the following update
> with error 0x80070003: Critical Update for Windows XP (KB886185).
> 2005-01-20 08:44:58-0500 996 3f8 REPORT EVENT:
> {223FCF60-E036-4E89-8C00-DCFEF39B69F8} 909 2005-01-20
> 08:44:36-0500 1 161 101 {E45B26C2-278F-48F3-97D1-AA0FD57423D5} 100 80070003 AutomaticUpdates Failure Content Download Error: Download failed.
> 2005-01-20 08:44:58-0500 996 3f8 REPORT EVENT:
> {39021104-6C38-4429-8D37-4E6858E29C13} 910 2005-01-20
> 08:44:36-0500 1 161 101 {A69C343F-C81B-47B1-887D-5005552A51B5} 100 80070003 AutomaticUpdates Failure Content Download Error: Download failed.
> 2005-01-20 08:44:58-0500 996 3f8 REPORT EVENT:
> {D27D5280-8922-4523-B1CD-F28ABDFAAFC9} 911 2005-01-20
> 08:44:43-0500 1 161 101 {CD648F0E-2CF5-472D-A731-9BC827DC8CB4} 100 80070003 AutomaticUpdates Failure Content Download Error: Download failed.
> 2005-01-20 08:44:58-0500 996 4a8 WU client calls back to download call
> {4897996A-E4AC-419E-9831-2843863122B6} with code Call complete and error 0
> 2005-01-20 08:44:58-0500 996 4a8 WU client completed and deleted call
> {4897996A-E4AC-419E-9831-2843863122B6}
> 2005-01-20 08:44:58-0500 996 3f8 REPORT EVENT:
> {B3D4558C-DEF2-4E01-BD1E-3786B8079F6E} 912 2005-01-20
> 08:44:43-0500 1 161 101 {1386CDBF-A8ED-41BD-A965-5A1D78BBFF61} 100 80070003 AutomaticUpdates Failure Content Download Error: Download failed.
> 2005-01-20 08:44:58-0500 996 3f8 REPORT EVENT:
> {7013A401-8543-4C80-B088-AD8847870A35} 913 2005-01-20
> 08:44:50-0500 1 161 101 {BBE805EE-2CF7-4110-9BE8-4FE32B144E5A} 100 80070003 AutomaticUpdates Failure Content Download Error: Download failed.
> 2005-01-20 08:44:58-0500 996 3f8 REPORT EVENT:
> {55EC6B11-0411-4B0B-98C0-83281456B0E5} 914 2005-01-20
> 08:44:50-0500 1 161 101 {A13230F5-0B6A-4857-9E4E-6B5FC174A319} 100 80070003 AutomaticUpdates Failure Content Download Error: Download failed.
> 2005-01-20 08:44:58-0500 996 4a8 WU client persisted 0 download calls
> 2005-01-20 08:45:03-0500 996 3f8 REPORT EVENT:
> {99629E42-5EA8-49F7-8C2B-E4F9F6689F6A} 915 2005-01-20
> 08:44:58-0500 1 161 101 {5B94C4D8-A913-4AD6-920E-EB17BF961111} 102 80070003 AutomaticUpdates Failure Content Download Error: Download failed.
> 2005-01-20 08:45:03-0500 996 3f8 REPORT EVENT:
> {BA4912E1-D856-4F65-B0CF-8CAD3232057E} 916 2005-01-20
> 08:44:58-0500 1 161 101 {B279ACA7-49FE-4FB5-A899-D9F8B5429731} 102 80070003 AutomaticUpdates Failure Content Download Error: Download failed.
> 2005-01-20 08:45:03-0500 996 3f8 REPORT EVENT:
> {9D97F8F2-7FB3-451B-8734-8586199418AB} 917 2005-01-20
> 08:44:58-0500 1 189 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content
> Install Installation Ready: The following updates are downloaded and ready
> for installation. To install the updates, an administrator should log on to
> this computer and Windows will prompt with further instructions: - Critical
> Update for Windows XP (KB886185) - Cumulative Security Update for Internet
> Explorer for Windows XP Service Pack 2 (KB834707)
> 2005-01-20 08:49:58-0500 1280 d28 Out of proc datastore is shutting down
> 2005-01-20 08:49:59-0500 1280 d28 Out of proc datastore is now inactive
>
> I also tried to run KB834707 on its own by downloading and executing it.
> Here is the last entries of it's log file...
>
> 4.576:
> ================================================================================
> 4.576: 2005/01/20 09:25:20.020 (local)
> 4.576: c:\447210a70ad96445a85e01e30e\update\update.exe (version 5.5.31.0)
> 4.607: Service Pack started with following command line:
> 36.412: DoInstallation: CleanPFR failed: 0x2
> 36.432: SetProductTypes: InfProductBuildType=BuildType.IP
> 36.452: SetAltOsLoaderPath: No section uses DirId 65701; done.
> 36.703: DoInstallation: FetchSourceURL for
> c:\447210a70ad96445a85e01e30e\update\update_SP2GDR.inf failed
> 36.713: LoadFileQueues: SetupGetSourceFileLocation for hal.dll failed:
> 0xe0000102
> 36.743: LoadFileQueues: QueueMigrationStageFiles failed: 0x00000003
> 36.743: InventoryThread: LoadFileQueues failed with error: 0x3
> 36.753: Inventory complete: ReturnStatus=3, 50 ticks
> 43.182: CreateUninstall = 1,Directory = C:\WINDOWS\$NtUninstallKB834707$
> 43.182: Num Ticks for invent : 6479
> 43.362: The system cannot find the path specified.
> 46.607: Message displayed to the user: The system cannot find the path
> specified.
> 46.607: User Input: OK
> 46.607: KB834707 installation did not complete.
> 47.468: Message displayed to the user: KB834707 installation did not complete.
> 47.468: User Input: OK
> 47.468: Update.exe extended error code = 0x3
> 47.468: Update.exe return code was masked to 0x643 for MSI custom action
> compliance.
>
>
> Thanks in advance for any help you can provide.
>
> Derek

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