Re: xp Pro Update

Tech-Archive recommends: Speed Up your PC by fixing your registry

From: Robert Aldwinckle (robald_at_techemail.com)
Date: 01/18/05 

Date: Tue, 18 Jan 2005 10:46:34 -0500

> Going on Mr Armstrong's advice I launched Program Files\Common
> Files\Microsoft Shared\MSInfo\msinfo32.exe and the update.exe that is running
> is:
...

Mike,

Thank you very much for your feedback on MY <w> diagnostic ideas.
This is the first time that somebody has validated them for me.

Here is the most interesting thing that I see in your bitsadmin output:

<extract>
TYPE: DOWNLOAD STATE: SUSPENDED
</extract>

No wonder it isn't going anywhere. Perhaps you should try resuming it?

I think the command to do that (using the GUID you showed) would be:

<example>
bitsadmin /RESUME {4666B030-B9A3-481A-A8BF-A1556900EC21}
</example>

BTW notice that you can use copy and paste in a command window
which is very handy when dealing with long complicated strings such as
as the above GUID.

Did you doubleclick on the AU icon in the SysTray?
Perhaps that is why the download is paused?
In that case I would try clicking there again as a simpler alternative
to the above RESUME command. E.g. try using the GUI to keep
control over the download and just use the bitsadmin command
to check on its status.

I guess I wasn't very clear in my MAIN suggestion to "Frosty The Snowman"
when I said

<quote>
Instead of guessing why not find the diagnostics and look at them?"
</quote>

but thought that a reader could have inferred from this that that I meant
to use the *.log files (and any other readable files which might have
been changed at the time of update. [1]) I even made this more explicit
in my first sentence of the paragraph where I mentioned my last idea
about using msinfo32 (which you evidently read):

<quote>
Again use your logs and find out for sure
</quote>

[1] Over time I have made many suggestions for diagnostics for WU.
Besides the obvious ones of examining relevant portions of the
WindowsUpdate.log (e.g. as determined by each record's timestamp)
or the ReportingEvents.log or the specific log generated by a
particular update, I have suggested that people use Search Companion
to find all files changed on the day that the update failed, then sort the
results by Date Changed. That has the effect of giving you a list of
files sorted by time by which you can then scroll to the exact hour and
minute that you ran the update.

I'd really be interested in seeing you try to diagnose your problem
more rather than just try to take a stab at "fixing it" but if you prefer
my best guess at a possible "solution" would the resolution given
under code 0x80248013 in the WU troubleshooter.

HTH

Robert Aldwinckle 

---
"mike g" <mike g@discussions.microsoft.com> wrote in message
news:0A6C8DDD-32A4-4993-9891-D4B77BFD0712@microsoft.com...
> I'm having the same exact problems. I've had SP2 since it came out and I've
> updated a number of security fixes succesfully via Automatic Updates but in
> the past two weeks they never seem to finish downloading. (update.exe cancels
> and restarts about once every second on an endless loop )
>
> I tried downloading the updates via windowsupdate.microsoft.com tonight and,
> while it starts by telling me my 4 updates total 1.6 MB, the Installing
> Updates window will download that much, say "Verifying the Download    1.6 MB
> of 1.6 MB" then go back to "Downloading" then back to "Verifying the Download
> 1.7 MB of 1.7MB" then go back to "Downloading" and loop and loop into
> infinity letting the numbers climb higher and higher.
>
> I let it get up to 10,000+ MB the first time before cancelling, doing some
> research on the web, clearing out my WINDOWS\SoftwareDistribution\Download
> directory and trying again. Still though, it just keeps looping and looping
> between Downloading and Verifying Updates and seemingly downloading more and
> more.
>
> Going on Mr Armstrong's advice I launched Program Files\Common
> Files\Microsoft Shared\MSInfo\msinfo32.exe and the update.exe that is running
> is:
> windows\softwaredistribution\download\s-1-5-18\1f9b549b31aa4bd195878a487fdb1652\update\update.exe
> which I think reflects Security Update KB873339, but regardless of the
> updates I choose to download, of the 4 that I need, I always get stuck in
> this endless loop.
>
> I also installed bitsadmin off the /support/tools folder of my XP install
> disk and ran it as Mr Armstrong suggested, and got the info on my four jobs,
> though I'll be damned if I know what this means, here's the info pertaining
> to KB873339, the update I'm currently hanging on:
> GUID: {4666B030-B9A3-481A-A8BF-A1556900EC21} DISPLAY: WU Client Download
> TYPE: DOWNLOAD STATE: SUSPENDED OWNER: NT AUTHORITY\SYSTEM
> PRIORITY: NORMAL FILES: 0 / 1 BYTES: 0 / 36932
> CREATION TIME: 1/14/2005 10:19:00 AM MODIFICATION TIME: 1/14/2005 10:19:00 AM
> COMPLETION TIME: UNKNOWN
> NOTIFY INTERFACE: UNREGISTERED NOTIFICATION FLAGS: 11
> RETRY DELAY: 1200 NO PROGRESS TIMEOUT: 1209600 ERROR COUNT: 0
> PROXY USAGE: NO_PROXY PROXY LIST: NULL PROXY BYPASS LIST: NULL
> DESCRIPTION:
> JOB FILES:
>        0 / 36932 WORKING
> http://au.download.windowsupdate.com/msdownload/update/v5/psf/windowsxp-kb873339-x86-enu_3e27e37dc2ab618559bd8a15f8387bae4ba505c7.psf
> ->
> D:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\1f9b549b31aa4bd195878a487fdb1652\download\WindowsXP-KB873339-x86-ENU.psf.blob
>
> Thanks for the help anyone!

Relevant Pages

  • Re: xp Pro Update
    ... Running Bitsadmin show the following problem I have 10 processes which were ... download completes, verifies, then downloads a bit more, verifies and so on... ... > I think the command to do that would be: ... > Again use your logs and find out for sure ...
    (microsoft.public.windowsupdate)
  • Re: How about a RMMGA Katrina music project?
    ... Mike is right. ... Well I didn't throw the Katrina music project into the mix just for effect. ... a website space allocation totally unused at present and I have a broadband ... connection and - AFAIK - unlimited upload and download. ...
    (rec.music.makers.guitar.acoustic)
  • Re: Accounting express 2009
    ... I was ask if i want to link to an accounting program, follow the link and i end up at the same page where i first download accouting express, so it should be the same installation file. ... Check your network connection and click Retry, or Cancel to end the install. ... Mike Hall - MVP Windows Experience ...
    (microsoft.public.windows.vista.general)
  • Re: Download testimonials wanted
    ... Shouldn't the download list be converted to Google so that Mike can read it ... No offense meant Mike, just couldn't resist it.. ... Regards ... > Tee Hee Tee Hee ...
    (comp.databases.pick)
  • Re: Magicjack--The widget Peter Pan recommended.
    ... Mike wrote: ... Due to interruptions of my wifi it took me a while to get the download but when I tested it on a long distance call, ... In a couple of days I should have my Hughes service restored and will test it via satellite. ...
    (rec.outdoors.rv-travel)