Windows Explorer/Control Panel launch failure after Windows Update

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From: Jason (Jason_at_discussions.microsoft.com)
Date: 01/18/05


Date: Tue, 18 Jan 2005 06:13:02 -0800

On Saturday Jan 15th, Windows Update pulled down the following updates:

Malicious Software Removal Tool - January 2005 (KB890830)
Security Update for Windows XP (KB890175)

After they were installed, I was unable to launch Windows Explorer, any of
the My <contents> folders or the Control Panel from the Start Menu. Is there
a bug in the installations or fixes? I have Norton Antivirus running on my
machine as well and it has not detected any viruses. I am able to get to my
disks through the Command Prompt and various programs with their own file
dialog boxes. I also checked for any updates, but saw nothing. Any ideas how
to investigate further or fix the issue?

Thanks,

Jason



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