Re: download.trojan after XP updates

From: blubaird (blubaird_at_discussions.microsoft.com)
Date: 01/17/05 

Date: Sun, 16 Jan 2005 17:59:03 -0800

Thank you David. I followed the instructions on the claymania link below
your name - this worked.

"David H. Lipman" wrote:

> 1) Disable System Restore
> http://vil.nai.com/vil/SystemHelpDocs/DisableSysRestore.htm
> 2) Reboot your PC into Safe Mode and shutdown as many applications as possible
> 3) Using your AV software, perform a Full Scan of your platform and clean/delete any
> infectors found
> 4) Restart your PC and perform a "final" Full Scan of your platform
> 5) Re-enable System Restore and re-apply any System Restore preferences,
> (e.g. HD space to use suggested 200 ~ 400MB),
> 7) Reboot your PC.
> 6) Ctreate a new Restore point
>
>
> * * * Please report back your results * * *
>
> --
> Dave
> http://www.claymania.com/removal-trojan-adware.html
>
>
>
>
> "blubaird" <blubaird@discussions.microsoft.com> wrote in message
> news:2DCC6418-1233-4E72-ABCD-014579240ECA@microsoft.com...
> | we installed a number of XP security updates this morning. minutes later
> | Norton popped up indicating infection with download.trojan. Now we can't get
> | rid of it. we have tried restoring to a previous checkpoint & deleting all of
> | the just-installed updates, running virus scan a number of times both in
> | regular and safe modes, with automatic restore turned on and turned off, only
> | to have the Norton alert come back as soon as internet explorer is opened.
> | Any ideas what to do?
>
>
>

Relevant Pages

  • Re: Windows update - constant reboot
    ... Reboot into Safe Mode. ... no-charge support is available by calling 1-866-PCSAFETY in the United States and in Canada or by contacting your local Microsoft subsidiary. ... support for security updates is available through your usual support contacts. ...
    (microsoft.public.windowsupdate)
  • Windows 2000 in continuous reboot
    ... I am having a similar problem, I cannot use safe mode nor ... allow a normal boot due to restarts. ... >We have installed sp4 and all other security updates. ... >some of our computers goes into a continuous reboot. ...
    (microsoft.public.windowsupdate)
  • Re: download.trojan after XP updates
    ... | Thank you David. ... Reboot your PC into Safe Mode and shutdown as many applications as possible ... Re-enable System Restore and re-apply any System Restore preferences, ... |> | we installed a number of XP security updates this morning. ...
    (microsoft.public.windowsupdate)
  • Re: damaged file in "system volume information"
    ... "David H. Lipman" wrote: ... > 2) Reboot your PC into Safe Mode ...
    (microsoft.public.windowsxp.general)
  • Re: download.trojan after XP updates
    ... Reboot your PC into Safe Mode and shutdown as many applications as possible ... Re-enable System Restore and re-apply any System Restore preferences, ... | we installed a number of XP security updates this morning. ...
    (microsoft.public.windowsupdate)