Re: Stop: 0x00000019 = BAD_POOL_HEADER

From: Robert Aldwinckle (robald_at_techemail.com)
Date: 12/31/04 

Date: Fri, 31 Dec 2004 18:25:52 -0500

"Dave Simpson" <Dave Simpson@discussions.microsoft.com> wrote in message
news:0E635075-D5A1-4781-B046-3731C340A814@microsoft.com...
> "JL" wrote:
>
>> I am running XP Home on a Toshiba Satellite 5005 S504.
>> I have recently performed a full restore (format) on the HDD, and was left
>> with basic Windows Xp Home ed. I installed various updates, then skipped up
>> to SP1. which resulted in error msg and bad driver for a sound device, which
>> I removed.
>>
>> Sp1 was looping for a while, ending with a dreaded blue screen error msg.,
>> but appeared to have cleared. My laptop ran trouble free for a few days, and
>> seemd to be stable.
>>
>> So I installed SP2 from a cd, and got the dreaded blue screen when I
>> attempted to reboot. Cold boot did not help. I keep getting a blue screen
>> when the boot cycle reaches "welcome".
>> The error msg is BAD_POOL_HEADER
>> Stop: 0x00000019 (0x00000020, 0x82E1B1D0, 0x 82 F1B200, 0x1A060004)
>> The latter numbers in parentheses change on each boot attemp.
>>
>> I have been trying to solve this one for days.
>>
>> I finally was able to remove SP2, and my machine stabilized. When I
>> attempted to install SP2 again, I ended up with the same problem: dreaded
>> blue screen.
>
> I've had the exact same problem; I installed a new motherboard (MicroStar
> K8N Neo), processor(AMD64 3200) and video card (ATI Radeon 9800 Pro). System
> stabilized under a "repair" install of XP2. All hotfixes up to SP2 worked.
> Tried "updating" device drivers per Windows Update; turned out the ones on
> the ATI site were unstable, so I backed the drivers down to those on the
> install disk. Everything remained stable. Installed XP2, and now I get the
> bluescreen of death at least twice a day now. The error is BAD_POOL_HEADER
> 0x00000019; params are 0x00000020, 0xE18668E8, and then varying 3rd & 4th
> (e.g. 0xE1866998 and 0x0c160401). Contrary to what the Help tells me, no
> error message is sent upon startup, whether or not I have checked "Automatic
> restart after error".
>
> Is there anyone who has a clue?

The third parameter on Stop messages often seems to be an address
somewhere within a related module. You can use the Support Tools
pstat utility (or dumpchk if you have a dump) to try to see if the address
is within the bounds of a driver.

E.g. open a command window and see if this pipeline finds anything:

    pstat -s | find /i ".sys E186"

Etc.

BTW such diagnosis is normally off-topic for this newsgroup.
You may find better assistance on a newsgroups which specializes
in your OS.

Good luck

Robert Aldwinckle
---

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