RE: Stop: 0x00000019 = BAD_POOL_HEADER

From: Dave Simpson (Simpson_at_discussions.microsoft.com)
Date: 12/31/04


Date: Thu, 30 Dec 2004 16:03:01 -0800


"JL" wrote:

> I am running XP Home on a Toshiba Satellite 5005 S504.
> I have recently performed a full restore (format) on the HDD, and was left
> with basic Windows Xp Home ed. I installed various updates, then skipped up
> to SP1. which resulted in error msg and bad driver for a sound device, which
> I removed.
>
> Sp1 was looping for a while, ending with a dreaded blue screen error msg.,
> but appeared to have cleared. My laptop ran trouble free for a few days, and
> seemd to be stable.
>
> So I installed SP2 from a cd, and got the dreaded blue screen when I
> attempted to reboot. Cold boot did not help. I keep getting a blue screen
> when the boot cycle reaches "welcome".
> The error msg is BAD_POOL_HEADER
> Stop: 0x00000019 (0x00000020, 0x82E1B1D0, 0x 82 F1B200, 0x1A060004)
> The latter numbers in parentheses change on each boot attemp.
>
> I have been trying to solve this one for days.
>
> I finally was able to remove SP2, and my machine stabilized. When I
> attempted to install SP2 again, I ended up with the same problem: dreaded
> blue screen.

I've had the exact same problem; I installed a new motherboard (MicroStar
K8N Neo), processor(AMD64 3200) and video card (ATI Radeon 9800 Pro). System
stabilized under a "repair" install of XP2. All hotfixes up to SP2 worked.
Tried "updating" device drivers per Windows Update; turned out the ones on
the ATI site were unstable, so I backed the drivers down to those on the
install disk. Everything remained stable. Installed XP2, and now I get the
bluescreen of death at least twice a day now. The error is BAD_POOL_HEADER
0x00000019; params are 0x00000020, 0xE18668E8, and then varying 3rd & 4th
(e.g. 0xE1866998 and 0x0c160401). Contrary to what the Help tells me, no
error message is sent upon startup, whether or not I have checked "Automatic
restart after error".

Is there anyone who has a clue?

-- Clueless



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