Cannot View My Windows Update Installation History

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From: shalen (shalen_at_discussions.microsoft.com)
Date: 12/29/04


Date: Tue, 28 Dec 2004 22:31:02 -0800

When I try to view my installation history at the Windows Update site, I get
the following message:

"You have not installed any updates."

This is not true. I have installed many updates over the years on my XP
machine and have viewed them many times also.

A thing that happened to me today was that I got an error while trying to
access the Windows Update site. To fix this, I was instructed to rename my
C:\windows\SoftwareDistribution folder to SoftwareDistribution.old, turn off
the Windows Update service and then turn it back on to rebulid my
SoftwareDistribution folder. This worked in fixing the access problem but
now I can't view my installation history. I have found nothing in the
Microsoft knowledge base to fix this.

Thank you



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