Re: Windows ME and failed Internet Explorer 6 SP1 update-Please he

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From: boofay (boofay_at_discussions.microsoft.com)
Date: 12/04/04 

Date: Sat, 4 Dec 2004 09:29:03 -0800

Thank you. Fix 3 worked for me .... You're the best.

"Noel Paton" wrote:

> Hmmm -
> are you still getting the same error? - or has that changed?
> this may be of some assistance.......
> (from Jim Byrd, MVP)
> This is my standard "spiel" about install problems such as yours. There are
> three things you might want to check. In any of these install fixes, to
> quote Steve Cochran, "It is essential that no "interfering" software be
> running during the install and subsequent reboot. This is particularly true
> of antivirus software. Most or many of the corrupt installs involve
> installations while AV or other software is loaded and these prevent the
> ability of the setup process to upgrade dlls, and consequently installations
> fail or are incomplete." In addition, I would suggest disabling ALL Norton
> software, particularly System Doctor, if present.
>
> Fix # 1: Try running ie6setup in Safe Mode. This was suggested by
> Microsoft Support to one correspondent and worked for him after he had tried
> the fixes described below. If it doesn't for you then try the following.
>
>
> Fix # 2: First, make sure in Win Explorer/Tools/FolderOptions/View that you
> show hidden and system files and show extensions. If your OS is NT, then
> you MUST be logged on as Administrator both to install and for the first
> reboot. Based on my own experience, I believe this is also a good practice
> for Win2k, but MS does not say it's required in that case.
>
> Look in your c:\windows\inf folder and see if you find any files named
> oemxx.inf which have a length of 0 (zero), where the xx can be any number.
> There could be potentially many thousands. If you do, you need to erase
> these. To do this, first select the c:\windows\inf folder, then hit Search.
> In the Search pane on the left, enter oem*.inf and down at the bottom click
> Size and At Most and 1 (one). Then do Search. When it finishes, you should
> have all of the zero length oemxx.inf files listed in the right pane along
> with possibly some of size 1K. Do CNTL A to select all of them. Now hold
> down CNTL while you click on (de-select) all of those at the top that are
> 1K, so the only the 0K size files are left selected. Now hold down SHIFT an
> d click DELETE to delete the zero length oemxx.inf files without sending
> them to the Recycle Bin. It will take some time if you've a lot of these
> files, so be patient. You'll know when it's done.
>
> Now re-start your computer into DOS using a boot floppy if necessary and run
> Scandisk C:, fixing any errors. If you're not NT or Win2k, also run Scanreg
> /fix. Re-boot to Windows Safe mode and defrag your computer (which will
> also probably take a little time), and try your install again from Safe
> mode.. If it works, fine.
>
>
> Fix # 3: If not, or if you didn't have such zero length oemxx.inf type
> files to start with, try the following. Find the c:\program files\internet
> explorer\uninstall information folder (It may be named something slightly
> different depending on your operating system, for example, just Uninstall in
> WinME.) It probably will be hidden, and you will have to un-hid it. Right
> click on the folder, select properties, then un-tick the Hidden attribute.
> (If you don't have this folder, then create an empty one named: c:\program
> files\internet explorer\uninstall information - now try your install again
> in Safe mode, re-selecting all components, even those already bolded. See
> below.)
>
> Now create a new empty folder and call it something like "IE Delete Backup".
> Move the contents of the \uninstall information folder to the new folder you
> created. (Just the contents - leave the old folder there.) Now try the
> install again from the start in Safe mode, re-selecting all components, even
> those already bolded, that you want using the Advanced option, and see if
> this works. It has in many, many cases, but not all. If it doesn't, you
> can just restore the files you saved in "IE Delete Backup". Let us know how
> you make out, so that if this doesn't help, perhaps someone else can suggest
> something else for you. Regards, Jim Byrd
>
>
>
> --
> Noel Paton (MS-MVP 2002-2005, Windows)
>
> Nil Carborundum Illegitemi
> http://www.btinternet.com/~winnoel/millsrpch.htm
> http://tinyurl.com/6oztj
>
> Please read http://dts-l.org/goodpost.htm on how to post messages to NG's
>
> "Angel Enrique Pacheco" <AngelEnriquePacheco@discussions.microsoft.com>
> wrote in message news:B4D9D295-3597-472C-90C3-DEBBADFCA5DC@microsoft.com...
> > Thanks for the help. I ran the scanreg /fix; after boot up, I could not
> > find
> > any wininit.ini files, so proceeded to install IE6 from Windows Update
> > Files,
> > but it again failed.
> >
> > I then ran msconfig and loaded only Static VxDs; I then ran again the
> > scanreg /fix; on boot up, started Win ME in Safe Mode. Still no
> > wininit.ini
> > files, and again, running IE6 from Windows Update Files failed to install
> > IE6
> > once again.
> >
> > I forgot to mention earlier I also have Norton SystemWorks 2003 installed,
> > including the antivirus. Safe Mode installation disables NAV, as well as
> > anything else not basic to Win ME, so this should not have been an issue.
> >
> > I continue at a loss as to what to do.
> >
> > Thanks again.
> >
> >
> >
> > "Noel Paton" wrote:
> >
> >> Run
> >>
> >> SCANREG /FIX
> >>
> >> from a DOS prompt or the Start|Run dialog
> >> Windows will Reboot
> >> after the reboot, check for the existence of a WININIT.INI file - if it
> >> exists, post the contents here, and rename it to WININIT.JNK - then try
> >> the
> >> update.
> >>
> >>
> >> --
> >> Noel Paton (MS-MVP 2002-2005, Windows)
> >>
> >> Nil Carborundum Illegitemi
> >> http://www.btinternet.com/~winnoel/millsrpch.htm
> >> http://tinyurl.com/6oztj
> >>
> >> Please read http://dts-l.org/goodpost.htm on how to post messages to NG's
> >>
> >> "Angel Enrique Pacheco" <AngelEnriquePacheco@discussions.microsoft.com>
> >> wrote in message
> >> news:49FAE4B2-2A27-4E30-93F1-3E1FC09A5D0D@microsoft.com...
> >> > Dear MowGreen [MVP],
> >> >
> >> > Thanks for the collaboration, and for the netiquette tip. I have
> >> > carefully
> >> > followed the instructions in your message, the same as in KB 309314
> >> > (boot
> >> > with just Load Static VxDs). Still failed SP1 installation.
> >> >
> >> > I then deleted the update file I had downloaded from Windows Update and
> >> > obtained a new one from MS Downloads. Running this new file, bypassing
> >> > the
> >> > startup files or in Safe Mode, still yields the same result = failed
> >> > SP1
> >> > installation.
> >> >
> >> > I checked, just in case, and it is still running MSIE version 5.50.
> >> >
> >> > By the way, I have carefully checked my directories, and cannot find
> >> > Program
> >> > Files\Internet Explorer\Uninstall Information in Win ME. Your idea
> >> > does
> >> > sound logical, but I would either have to delete the complete Program
> >> > Files\Internet Explorer--but Win Me does not allow this, or move it
> >> > elsewhere, but Win ME follows the files upon execution. Any more
> >> > suggestions?
> >> >
> >> >
> >> >
> >> > "MowGreen [MVP]" wrote:
> >> >
> >> >> Angel,
> >> >>
> >> >> This MSKB article specifically mentions Norton :
> >> >> http://support.microsoft.com/?kbid=309314
> >> >> Error message : " A previous installation has pending work requiring
> >> >> a reboot. You need to restart your computer to complete that
> >> >> installation before running internet explorer setup. Setup will now
> >> >> close."
> >> >>
> >> >> Resolution :
> >> >> 1. Click Start, and then click Run.
> >> >> 2. In the Open box, type msconfig, and then click OK.
> >> >> 3. Click the General tab.
> >> >> 4. Click to clear each check box except Load Static VxDs.
> >> >> 5. Click Apply, and then click OK.
> >> >> 6. When prompted, restart your computer.
> >> >> 7. Restart Internet Explorer Setup.
> >> >>
> >> >> Did you download the entire setup package ( around 77MB ) or just
> >> >> the stub installer ? The stub installer downloads the setup package
> >> >> when you're online. It is likely that Norton interfered with IE's
> >> >> installation.
> >> >> IF you've downloaded the entire setup package advise you to boot to
> >> >> Safe Mode and install it from there.
> >> >>
> >> >> Another thing you could try is creating a new folder in My Documents
> >> >> and name it IEBak. Go to Program Files\Internet Explorer\Uninstall
> >> >> Information and move all of the files from there to IEBak. DO NOT
> >> >> DELETE the Uninstall Information folder.
> >> >> Now try install IE6 SP1 with Norton temporarily disabled.
> >> >> AutoProtect and the Script Blocking component MUST be temp disabled,
> >> >> also.
> >> >> IF IE installs , delete IEBak and the files it contains.
> >> >> IF it does not, move all of the files back to Program Files\Internet
> >> >> Explorer\Uninstall Information and delete IEBak.
> >> >>
> >> >> MowGreen [MVP]
> >> >> ===============
> >> >> *-343-* FDNY
> >> >> Never Forgotten
> >> >> ===============
> >> >>
> >> >>
> >> >> Angel Enrique Pacheco wrote:
> >> >>
> >> >> > I have read most of the submissions and replies on this problem, and
> >> >> > have
> >> >> > done just about everything suggested in the Win ME forum, as well as
> >> >> > in
> >> >> > Win
> >> >> > Updates forum, such as:
> >> >> >
> >> >> > Redownload IE 6 SP1 files
> >> >> > Attempt to reinstall SP1 without Norton Antivirus (Systemworks 2003)
> >> >> > and
> >> >> > Zone Alarm (v. 5.1.033.000)
> >> >> > Try to install in the various ways possible: new installation (basic
> >> >> > vs
> >> >> > complete) and continuing a failed installation...
> >> >> >
> >> >> > And always the same result: IE 6 SP1 does not install and states a
> >> >> > reboot
> >> >> > is required for a previous installation to complete. The loop then
> >> >> > continues.
> >> >> >
> >> >> > I am currently running Win ME with IE v. 5.50. The same
> >> >> > installation
> >> >> > in my
> >> >> > other PC, with Win XP, did not run into any difficulties. I use
> >> >> > this
> >> >> > PC for
> >> >> > basic office documents (MS Office Pro 2000), so no other software is
> >> >> > installed. I connect to the Internet via a two-PC network with my
> >> >> > Win
> >> >> > XP PC.
> >> >> >
> >> >> > Has anyone found out what to do? Does this mean that ME is
> >> >> > incompatible
> >> >> > with IE 6 SP1, and that I am forced to upgrade? I have further read
> >> >> > that
> >> >> > getting the CD-ROM with the upgrade does not do the trck, either.
> >> >> > Please
> >> >> > help!
> >> >> >
> >> >>
> >> >>
> >>
> >>
> >>
>
>
>

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