Re: 0x80072EFD

From: Torgeir Bakken \(MVP\) (Torgeir.Bakken-spam_at_hydro.com)
Date: 12/02/04 

Date: Thu, 02 Dec 2004 19:05:31 +0100

Dave Huddleston wrote:

> Cannot complete windows update, Here is my Windows update.log
> file, Please help,
>
>
> [snip long log]
> Error: Agent failed detecting with reason: 0x80072efd
Hi

Error 0x80072EFD is
ERROR_INTERNET_CANNOT_CONNECT
The attempt to connect to the server failed.

Some trouble shooting step for error 0x80072EFD here (I would think
the most likely cause for your error is a Proxy/Firewall configuration
error):

When accessing the Windows Update site, you receive the 0x80072EFD error.
http://v5.windowsupdate.microsoft.com/v5consumer/showarticle.aspx?articleid=16&ln=en

You should also try the steps here:

When searching for available updates on the Windows Update site, you
receive the 0x8024402C, 0x80240030 or 0x8024502d error.
http://v5.windowsupdate.microsoft.com/v5consumer/showarticle.aspx?articleid=26&ln=en

You might need to use proxycfg.exe (see link above) to either set
or remove a proxy server configuration:

Open a command prompt (Start/Run and then "cmd.exe" without the
quotes").

Run this command to see what proxy configuration WU uses:

proxycfg

If you don't have a proxy, you will need status

     Direct access (no proxy server).

If it reports anything else, to set direct access:

proxycfg -d

To get more help on proxycfg:

proxycfg -?

If nothing of the above works:

Rename (or just delete) the SoftwareDistribution folder and
see if it helps.

You can use the procedure described here:

http://v5.windowsupdate.microsoft.com/v5consumer/showarticle.aspx?articleid=21&ln=en

Note that a side effect of renaming or deleting the SoftwareDistribution
folder is that you lose your WU v5 History listing (not critical).

(later on, you can just delete the renamed SoftwareDistribution
folder)

If this doesn't work either, see if this one is of any help:

http://support.microsoft.com/?kbid=836941 

-- 
torgeir, Microsoft MVP Scripting and WMI, Porsgrunn Norway
Administration scripting examples and an ONLINE version of
the 1328 page Scripting Guide:
http://www.microsoft.com/technet/scriptcenter/default.mspx

Relevant Pages

  • Re: Error Code: 80072EFD
    ... Run this command to see what proxy configuration WU uses: ... Note that a side effect of renaming or deleting the SoftwareDistribution ... folder is that you lose your WU v5 History listing. ... -- torgeir, Microsoft MVP Scripting and WMI, Porsgrunn Norway Administration scripting examples and an ONLINE version of the 1328 page Scripting Guide: ...
    (microsoft.public.windowsupdate)
  • Re: Cannot find proxycfg.exe
    ... So open a command prompt and run the command there instead: ... Note that a side effect of renaming or deleting the SoftwareDistribution ... folder is that you lose your WU v5 History listing. ... -- torgeir, Microsoft MVP Scripting and WMI, Porsgrunn Norway Administration scripting examples and an ONLINE version of the 1328 page Scripting Guide: ...
    (microsoft.public.windowsupdate)
  • Re: QN=FAmero_de_error=3A_0x80072F76=5D?=
    ... Note that a side effect of renaming or deleting the SoftwareDistribution ... folder is that you lose your WU v5 History listing. ... you can just delete the renamed SoftwareDistribution ... -- torgeir, Microsoft MVP Scripting and WMI, Porsgrunn Norway Administration scripting examples and an ONLINE version of the 1328 page Scripting Guide: ...
    (microsoft.public.windowsupdate)
  • Re: ERROR WITH WINDOWS UPDATES AFTER INSTALLING SP2 IN WINDOWS XP
    ... Note that a side effect of renaming or deleting the SoftwareDistribution ... folder is that you lose your WU v5 History listing. ... you can just delete the renamed SoftwareDistribution ... -- torgeir, Microsoft MVP Scripting and WMI, Porsgrunn Norway Administration scripting examples and an ONLINE version of the 1328 page Scripting Guide: ...
    (microsoft.public.windowsupdate)
  • Re: Widows update error 0x80072F76.
    ... Note that a side effect of renaming or deleting the SoftwareDistribution ... folder is that you lose your WU v5 History listing. ... you can just delete the renamed SoftwareDistribution ... -- torgeir, Microsoft MVP Scripting and WMI, Porsgrunn Norway Administration scripting examples and an ONLINE version of the 1328 page Scripting Guide: ...
    (microsoft.public.windowsupdate)
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