Re: Windows could not upgrade the file..........Security update KB
From: Robert Aldwinckle (robald_at_techemail.com)
Date: 11/25/04
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Date: Wed, 24 Nov 2004 22:34:04 -0500
"Sky King" <skyking@mvps.org> wrote in message
news:Oe3KXLc0EHA.1652@TK2MSFTNGP11.phx.gbl...
> Robert Aldwinckle wrote:
>>> He would be entering those commands from a Millennium Startup
>>> diskette boot environment, Robert. ...
Sky King,
I had to back up in the thread to see this after seeing your reply to me.
It was snipped out of the post that I was replying to. Had I seen it
I would not have offered my tip about copying text from a command
window but probably still would have suggested that he submit an
accurate transcription of both the commands he issued and the resulting
error messages.
It appeared to me that the thread had stalled and the user was on the
verge of abandoning it, probably over a simple syntax error.
I did not see the followup post from you which appears that it could be
as a result of some offline private communications (?). Unfortunately,
this was one which I felt would be safe to reply to while offline. ;o
<snip DOS banter/>
>> So, was it a missing space?
>
> Dunno.
>
>> It amazes me how often users misunderstand syntax and overlook single
>> spaces.
>
> I won't make that accusation against Steve at this point,
> and actually find it ugly that you would publicly.
It was mostly a rhetorical question intended to give you a fellow
responder an implied tip about constructing examples.
Absolutely no negative connotation for an OP was intended.
The only thing I regret is perhaps putting you in an awkward position
of possibly knowing the real answer due to some personal communications
and not wanting to disclose it because they were private.
> There are several reasons why Steve could
> have gotten the "bad command or filename" error.
>
>> That's why I almost always insert at least two spaces where only one would
>> be required in my examples, for clarity.
>
> Then your examples to users would be wrong.
No. They are clearer. Since I have changed to making examples
with at least double spaces the number of reports of problems with
syntax have dropped considerably.
Let's take one of your command lines for an example and see how
inserting some extra blanks changes a novice user's perceptions:
<example>
attrib -R -S -H _RESTORE
</example>
The single spaces in the original example, if overlooked,
allow the possibility of the user naively constructing:
a) an invalid command e.g. attrib-R
b) a number of invalid switches, e.g. -R-S
c) a non-existent file e.g. H_RESTORE
d) etc.
I think that this example tends to avoid those (understandable)
possibilities:
<equivalent syntax example>
attrib -R -S -H _RESTORE
<equivalent syntax example>
I admit I have never used the WinME repair disk but I would hardly
believe its command line parser requires *single* spaces. If not,
showing two or more *will* help your users avoid such pitfalls.
<snipped rest/>
If you have any more comments about my posting style or your
perceptions about my attitude towards the people I try to help
may I respectfully request that you direct them to my E-mail please?
;)
Robert
---
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