Re: SP1 and securtiy updates failed

From: shelbyby (shelbyby_at_discussions.microsoft.com)
Date: 11/15/04 

Date: Mon, 15 Nov 2004 12:41:02 -0800

I do have the latest version of ZA and my ms firewall was turned off. I have
norton antivirus service that came with the pc when I bought it but I didn't
purchase the renewal. I scanned for virus with that site you gave me and my
pc is clean but it said it doesn't check compressed files if that matters.
I'm glad it's not a virus. So it could be that I already have the updates.
Why would it tell me that I still need these? In my hijack this log it shows
that I have sp1 and yet windows update keeps telling me I need it.

"Sky King" wrote:

>
> OK, this entry in your log worries me: "pruned out due to potential
> supersedence"
>
> A very unusual entry, and one I confess that I haven't seen before. From
> what I can find is likely to denote that the updates are already installed.
> Or that your system Registry is corrupt. Or that you have a virus running
> around in there somewhere.
>
> You haven't mentioned having AV software (I think <g>) so before we do
> anything else please go here:
> (http://www.symantec.com/cgi-bin/securitycheck.cgi and do the online
> Virus scan.
>
> As to the firewall, since you have Zone Alarm let's check to be sure the
> Windows Firewall is off.
> 1. Open Control Panel then Networking and Internet Connections, and then
> click Network Connections.
> 2. Right-click your connection (it may just say Local Area Connection) and
> then click Properties.
> 3. On the Advanced tab, check the settings for "Protect my computer or
> network" to verify the MS ICF is off.
>
> For Zone Alarm, be sure you have the latest version. Some older ones have
> problems with XP.
>
> Once you have the virus scan completed, let me know what you found.
>
>
> shelbyby wrote:
> > Hi, I tried installing them one at a time and they all failed. I use zone
> > alarm and I'm not sure if my ms firewall is turned on (probably not since
> > I don't know where to activate it). I do have adaware se I just forgot to
> > mention it. I don't think I have a pop up blocker installed unless it
> > came with spysubtract or spybot. Also the eula wasn't hidden behind IE.
> > Here is the WU log it's alot of info, .......
>
>
> --
>
> ....Sky
>
> ================
>
>

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