Windows Update Not Working
From: frank (frank_at_discussions.microsoft.com)
Date: 10/22/04
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Date: Fri, 22 Oct 2004 11:59:04 -0700
Operating system Windows XP with service pack 2. Critical update for
Cumulative Security Update for Internet Explorer for Windows XP Service Pack
2 (KB834707) failed to download properly.
This one of two critical updates did not work properly. The other one did,
so I believe that the system is connecting properly to the update site. I
have retried several times over a week and the results are the same. The log
for the latest retry follows:
2004-10-22 13:24:42-0500 1320 538 Trying to make out of proc datastore active
2004-10-22 13:24:43-0500 1320 538 Out of proc datastore is now active
2004-10-22 13:24:43-0500 1028 5d0 WU client persisted 2 download calls
2004-10-22 13:24:43-0500 1028 5d0 WU client succeeds
CClientCallRecorder::BeginDownloadUpdates from WindowsUpdate with call id
{0BE3DEF9-4035-4376-A471-5B88CC28C0B0}
2004-10-22 13:24:43-0500 1028 5a4 WU client executing call
{0BE3DEF9-4035-4376-A471-5B88CC28C0B0} of type Download Call
2004-10-22 13:24:43-0500 1028 5a4 Dumping out update 1 of 1
2004-10-22 13:24:43-0500 1028 5a4 title = Cumulative Security Update for
Internet Explorer for Windows XP Service Pack 2 (KB834707)
2004-10-22 13:24:43-0500 1028 5a4 dumping updateId
{F40BE46A-2611-47F5-B570-FBE4E8690AFC}.101 bundling 1 updates
2004-10-22 13:24:43-0500 1028 5a4 bundled update No. 1 is
{B47FB201-C65A-4FB4-936F-48F35DD13E28}.101
2004-10-22 13:24:52-0500 1028 148 Download job for update
B47FB201-C65A-4FB4-936F-48F35DD13E28, revision 100 hit a transient error
80072ee7.
2004-10-22 13:24:52-0500 1028 148 1 attempt to resume the job
2004-10-22 13:24:52-0500 1028 68c WU client calls back to download call
{82CE2522-4182-414B-99A4-0B0AB654F8CB} with code Call progress and error 0
2004-10-22 13:24:52-0500 1028 68c WU client calls back to download call
{0BE3DEF9-4035-4376-A471-5B88CC28C0B0} with code Call progress and error 0
2004-10-22 13:24:54-0500 1028 424 Download job for update
B47FB201-C65A-4FB4-936F-48F35DD13E28, revision 100 hit a transient error
80072ee7.
2004-10-22 13:24:54-0500 1028 424 2 attempt to resume the job
2004-10-22 13:24:57-0500 1028 868 Download job for update
B47FB201-C65A-4FB4-936F-48F35DD13E28, revision 100 hit a transient error
80072ee7.
2004-10-22 13:24:57-0500 1028 868 3 attempt to resume the job
2004-10-22 13:24:59-0500 1028 490 Download job for update
B47FB201-C65A-4FB4-936F-48F35DD13E28, revision 100 hit a transient error
80072ee7.
2004-10-22 13:24:59-0500 1028 490 Will not attempt to resume the job as it
has reached the maximum number of attempts.
2004-10-22 13:24:59-0500 1028 490 Error 8024402c occurred while downloading
update; notifying dependent calls.
2004-10-22 13:24:59-0500 1028 490 WU client persisted 2 download calls
2004-10-22 13:25:02-0500 1028 868 Error 8024402c occurred while downloading
update; notifying dependent calls.
2004-10-22 13:25:04-0500 1028 490 WU client persisted 2 download calls
2004-10-22 13:25:04-0500 1028 414 WU client calls back to download call
{82CE2522-4182-414B-99A4-0B0AB654F8CB} with code Call progress and error 0
2004-10-22 13:25:04-0500 1028 414 WU client calls back to download call
{0BE3DEF9-4035-4376-A471-5B88CC28C0B0} with code Call complete and error 0
2004-10-22 13:25:04-0500 1028 414 WU client completed and deleted call
{0BE3DEF9-4035-4376-A471-5B88CC28C0B0}
2004-10-22 13:25:04-0500 1028 414 WU client persisted 1 download calls
2004-10-22 13:25:04-0500 1028 5d0 ISusInternal API failed
CClientCallRecorder::DisconnectCall with error 0x8024000c
2004-10-22 13:25:04-0500 2412 f90 ISusInternal::DisconnectCall failed,
hr=8024000C
2004-10-22 13:25:06-0500 1028 6e8 AU received event of 1
2004-10-22 13:25:06-0500 1028 6e8 Successfully launched client for directive 3
2004-10-22 13:25:15-0500 1028 868 Error 8024402c occurred while downloading
update; notifying dependent calls.
2004-10-22 13:25:15-0500 1028 414 WU client calls back to download call
{82CE2522-4182-414B-99A4-0B0AB654F8CB} with code Call progress and error 0
2004-10-22 13:25:15-0500 1028 6e8 AU received event of 0
Any help would be appreciated.
- Next message: Robert Aldwinckle: "Re: Update still failing with 80240020 and 8024000c"
- Previous message: Amit: "Re: BITS 2.0 Install Fails - Permission problem"
- Next in thread: Craig: "RE: Windows Update Not Working"
- Reply: Craig: "RE: Windows Update Not Working"
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