Re: Software Update Incomplete

From: Simon Harpham (SimonHarpham_at_discussions.microsoft.com)
Date: 10/22/04 

Date: Fri, 22 Oct 2004 02:59:02 -0700

Tried that - the problem persists.

"Lanwench [MVP - Exchange]" wrote:

> Simon Harpham wrote:
> > I'm logged in as the domain Administrator via a Remote Desktop
> > session.
>
> Try logging in directly at the console.
> >
> > I go to http://www.windowsupdate.com which redirects me to
> > http://v4.windowsupdate.microsoft.com/en/default.asp. The right hand
> > frame of this page bears the heading "Checking for the latest version
> > of the Windows Update software..." and is replaced in fairly short
> > order by a frame with the heading "Software Update Incomplete"
> >
> > I've searched the hard drive on the server and there is no
> > "windowsupdate.log" file.
>
> Ah, in v4 it's "windows update.log" ...I think it's in c:\windows.
> >
> > "Lanwench [MVP - Exchange]" wrote:
> >
> >> Simon Harpham wrote:
> >>> We are running Windows 2003 Standard Edition terminal server and I'm
> >>> trying to use the Windows Update site. I've previously accessed this
> >>> site and obtained updates successfully but now I receive the
> >>> 'Software Update Incomplete' message. I've tried:
> >>>
> >>> Windows Update troubleshooter (failed)
> >>> Knowledge Base article Q174360 (failed)
> >>> Knowledge Base article 319585 (failed)
> >>> Resetting the security level on my browser to 'Low', deleting and
> >>> reinstalling the Windows Update files manually (failed)
> >>> Deleting the Windows Update files manually and revisiting the
> >>> Windows Update site (failed).
> >>>
> >>> Help?
> >>> Anyone?
> >>
> >> What's the exact error you see?
> >> Are you logged in at the console or in a TS session?
> >> Have you checked the windowsupdate.log file for clues?
>
>
>

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