Re: Software Update Incomplete

From: Lanwench [MVP - Exchange] (lanwench_at_heybuddy.donotsendme.unsolicitedmail.atyahoo.com)
Date: 10/21/04 

Date: Thu, 21 Oct 2004 12:35:09 -0400

Simon Harpham wrote:
> I'm logged in as the domain Administrator via a Remote Desktop
> session.

Try logging in directly at the console.
>
> I go to http://www.windowsupdate.com which redirects me to
> http://v4.windowsupdate.microsoft.com/en/default.asp. The right hand
> frame of this page bears the heading "Checking for the latest version
> of the Windows Update software..." and is replaced in fairly short
> order by a frame with the heading "Software Update Incomplete"
>
> I've searched the hard drive on the server and there is no
> "windowsupdate.log" file.

Ah, in v4 it's "windows update.log" ...I think it's in c:\windows.
>
> "Lanwench [MVP - Exchange]" wrote:
>
>> Simon Harpham wrote:
>>> We are running Windows 2003 Standard Edition terminal server and I'm
>>> trying to use the Windows Update site. I've previously accessed this
>>> site and obtained updates successfully but now I receive the
>>> 'Software Update Incomplete' message. I've tried:
>>>
>>> Windows Update troubleshooter (failed)
>>> Knowledge Base article Q174360 (failed)
>>> Knowledge Base article 319585 (failed)
>>> Resetting the security level on my browser to 'Low', deleting and
>>> reinstalling the Windows Update files manually (failed)
>>> Deleting the Windows Update files manually and revisiting the
>>> Windows Update site (failed).
>>>
>>> Help?
>>> Anyone?
>>
>> What's the exact error you see?
>> Are you logged in at the console or in a TS session?
>> Have you checked the windowsupdate.log file for clues?

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