Re: BITS 2.0 Install Fails - Permission problem

From: Ben Askew (BenAskew_at_discussions.microsoft.com)
Date: 10/15/04


Date: Fri, 15 Oct 2004 16:11:01 -0700

If at all possible, could I be notified of the solution also? I've got the
same problems on an SBS2003 Server and a W2K Advanced Server. The update
failures occur whether I'm logged in locally as the Administrator, using
Terminal Services and logging in the same way, manually running Windows
Update or simply attempting to install updates that are automatically
downloaded.

I would be happy to send files to you if that would help. Just let me know
which ones you'd like and I'll get them to you.

Many thanks,
Ben Askew
Houston, TX

"Narayana Mahankali [MSFT]" wrote:

> Please send the following files so that we can find out the exact nature of
> the problem:
>
> %windir%\KB842773.log
> %windir%\bitssetup.log
> %windir%\setupapi.log
>
> %windir% is usually c:\windows but might differ on your machine depending on
> how you installed the OS.
>
> You can send these files directly to me at "narayanm at microsoft.com"
>
> You don't have to reformat the computer to fix this problem.
> --
> Narayana Mahankali
> Microsoft, BITS
>
> This posting is provided "As Is" with no warranties, and confers no rights.
> Use of included script samples are subject to the terms specified at
> http://www.microsoft.com/info/cpyright.htm
>
>
> "Michel Guillet" <michel.guillet@m4x.org> wrote in message
> news:62743c8b.0410050712.2adc650@posting.google.com...
> >I have the exact same problem, but even when connecting as an admin, I
> > cannot change the permissions as suggested (they are greyed out in the
> > "Local Security Settings" policy editor). I have been able to use WU
> > until last June, after which all attempts to install new updates
> > failed. I have gone through all threads discussing this issue, but no
> > suggestion has solved the issue so far, mostly I guess because of this
> > permission issue.
> >
> > Any idea on what might be causing this and a solution besides
> > reformatting the computer would be highly appreciated. Note that I use
> > XP Pro but I don't connect to a domain (only workgroup).
> >
> > Michel
> >
> > "Narayana Mahankali [MSFT]" <narayanm@online.microsoft.com> wrote in
> > message news:<u4KDiZCpEHA.2612@TK2MSFTNGP15.phx.gbl>...
> >> Please verify that your account has the following required permissions.
> >> This
> >> can be verified by launching the "Local Security Settings" policy editor.
> >> Type the following command to launch this editor:
> >>
> >> secpol.msc
> >>
> >> Go to "SecPol.msc > Local Policies > User Rights Assignment"
> >>
> >> The following permissions are required:
> >> 1. Back up files and directories
> >> 2. Debug programs
> >> 3. Restore files and directories
> >> 4. Manage auditing and security log
> >> 5. Take ownership of files or other objects
> >>
> >> If after enabling these permissions you still cannot install the update
> >> then
> >> post the contents of the file %windir%\KB842773.log.
> >>
> >> --
> >> Narayana Mahankali
> >> Microsoft, BITS
> >>
> >> This posting is provided "As Is" with no warranties, and confers no
> >> rights.
> >> Use of included script samples are subject to the terms specified at
> >> http://www.microsoft.com/info/cpyright.htm
> >>
> >>
> >> "Bits Friend" <bits_friend@hotmail.com> wrote in message
> >> news:9b36214e.0409261556.5c1201a8@posting.google.com...
> >> > Forwarding to the BITS newsgroup
> >> > microsoft.public.windows.backgroundtransfer
> >> >
> >> > "Dave" <Dave@discussions.microsoft.com> wrote in message
> >> > news:<957A95C1-3AA2-403B-B2A7-32F0EB458710@microsoft.com>...
> >> >> Hi,
> >> >>
> >> >> Everytime I attempt to install KB842773 (BITS 2.0) update, I get the
> >> >> error
> >> >> that it fails and the error code 0x8007F004.
> >> >>
> >> >> SP2 also fails with a similar code (F004) and states that I don't have
> >> >> permission to update the computer.
> >> >>
> >> >> I've used Windows update sucessfully in the past and my domain account
> >> >> is
> >> >> in
> >> >> the local administrators group. Even the local administrator account
> >> >> logged
> >> >> on locally fails.
> >> >>
> >> >> Is my domain admin responsible, he claims he's not? Is is some sort
> >> >> of
> >> >> policy issue? I can't find any reference to the 8007F004 error.
> >> >>
> >> >> Thanks
>
>
>



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