What Worked for Me

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From: jon wingfield (wingfield_at_discussions.microsoft.com)
Date: 10/15/04


Date: Fri, 15 Oct 2004 12:33:06 -0700

Let me state up front that I do not profess to be an advanced or expert level
windows technician. I’m just an advanced user-type that has grown a little
tired of not being able to use windows update on my home machine.

I too have been having a VERY frustrating time with windows update on one of
my two systems. I tried every fix that has been posted here to-date and also
by going through the generic troubleshooter FAQ’s on the update page. Much
has been written on firewalls, adware, spybot, antivirus, and pop-up blocker
software. I don’t want to disagree with any suggestions on how to address
those issues and possible problems with update. For me it was a decision to
just start from a known baseline to begin troubleshooting and therefore I
resorted to the tried and true method of starting from scratch and
reinstalling a clean operating system. I then performed the following steps.
I don’t necessarily advocate this method for everyone as it can be pretty
time consuming and perhaps daunting to some users, however, in my case I
believe I had created a very unstable system by applying some suggested fixes
to get around the problem, or at minimum, perhaps had corrupted my registry.
Plus I had adaware, spybot, and who knows what else roaming around in the OS
and registry. So, after many long and frustrating attempts to reconcile my
problems with update I finally just reinstalled the W2K OS and started fresh.
 
PLEASE NOTE: If you undertake this process ensure you have all of the
necessary drivers/CD’s with drivers for your Ethernet adapter if you are
using a high-speed internet connection. Otherwise, you may have problems
establishing a new network connection after the install. I imply no
warranties for this process but it did work for me. Ensure you have backups
or copies of all software and data prior to using this process or you might
just end up with a clean machine that can run windows update but nothing else!

Would be interested in hearing feedback from anyone on his or her success or
failure at this process. Good luck.

Process:

1. Install W2K from CD

2. Install driver for Ethernet adapter

3. Connect to internet

4. Upgrade IE 5.x or IE 6 to IE 6 SP1

5. Install the 128-bit cipher encryption patch from MS

6. Install at minimum the following two IE patches: Q831167, Q867801

7. NOTE: there will be many re-boots during this process.

8. Open IE, select tools>internet options and select the “advanced options”
tab

9. Scroll to the “HTTP.1 settings” section and check “use HTTP 1.1 and
uncheck “use HTTP 1.1 thru proxy” (this assumes you are a “standard” home
user connecting to the internet via cable or DSL and not part of a corporate
network or a user that uses proxy settings)

10. Scroll to the “security settings” and check “use SSL 2.0” and check “use
SSL 3.0”

11. NOTE: I left all other internet settings just as they were installed by
default.

12. NOTE: on one of my machines I have no sites listed in the “trusted
sites” section of the internet options “security” tab and update works just
fine. However, I had already added the sites below on the subject machine and
tried to use update with no success. It dawned on me that I had not upgraded
to IE 6 SP1 prior to this and I think IE 5.x had it’s own problems with
update such as defaulted 56-bit security. That being said, I added the
following sites to the “trusted sites” section of the security tab in
internet options as previous authors suggested: NOTE the HTTP and HTTPS for
each site.

a. https://v4.windowsupdate.microsoft.com
b. http://v4.windowsupdate.microsoft.com
c. https://windowsupdate.microsoft.com
d. http://windowsupdate.microsoft.com
e. https://www.download.windowsupdate.com
f. http://www.download.windowsupdate.com

13. Start update and hopefully enjoy



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