Re: Norton Antivirus
From: Richard (hawkinsfamily3_at_DIGITbtinternet.com)
Date: 09/29/04
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Date: Wed, 29 Sep 2004 19:12:02 +0100
"BjarneK" <BjarneK@discussions.microsoft.com> wrote in message
news:FB98331D-640B-4D64-9598-8196257F8BD3@microsoft.com...
> After installing WinXP SP2 and the Symantec update for Norton AV which
> should
> allow Windows Security Center to correctly report the status of Norton AV,
> Windows Security Center reports that Norton AV is working but Norton AV
> itself reports that it is NOT working.
>
> Specifically, AutoProtect is reported as 'deactivated' - and it cannot be
> reactivated!
> Email Scan reports 'Error'.
>
> I have tried the KnowledgeBase at Symantecs site but the problem persists.
> Does anyone know a way to alleviate the problem? (preferably without
> uninstalling SP2 but I will do so if that is the only solution)
Try running Live Update for Norton AV. There was a WMI update that I got
this morning which has fixed the previous mis- reporting that was happening.
Richard.
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