Re: After installing Service Pack 2, Update wants me to install SP

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From: Torgeir Bakken \(MVP\) (Torgeir.Bakken-spam_at_hydro.com)
Date: 09/28/04 

Date: Tue, 28 Sep 2004 17:24:29 +0200

RKD wrote:

> Maurice,
>
> When I search for the error with the troubleshooter, it comes back with:
>
> "Sorry, no results were found that match the criteria you entered"
>
> I made it broad, only putting in the error number and searching under
> Windows XP with All Categories.
>
> Also, I noticed that now when I run services.msc, Automatic Update is
> no longer listed. Thoughts? Is that what's causing the error now?

For error 0x80070424, yes, most likely.

> How do I reinstate this service?

Going back to an earlier System Restore point is maybe an option.

If, not, you can try this:

Run this command line (from a command prompt of from Start/Run, it
installs the AutoUpdate service (line will wrap in the newsreader!):

%SystemRoot%\System32\rundll32.exe setupapi,InstallHinfSection DefaultInstall
  132 %SystemRoot%\inf\au.inf

(it must be a space between DefaultInstall and 132)

If it asks for your OS CD-ROM to get some files, just point it to the
folder %windir%\System32 (%windir% is typically C:\Windows).

Then run the following commands:

regsvr32.exe wuaueng.dll
regsvr32.exe wuapi.dll
regsvr32.exe wups.dll
regsvr32.exe wucltui.dll

Then start regedit.exe and locate the key
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\wuauserv

If you find a DeleteFlag value there, delete the DeleteFlag value.

Do a reboot.

After the reboot, check if you can start and stop the Automatic
Updates service successfully from services.msc

The missing Automatic Updates service might be the work of a worm or
something similar (it could be from some spyware or parasite as well).

To try to find what has caused this:

Run a cleanup tool, e.g. Stinger.exe from McAfee, it removes 30+
virus/worms in one sweep.

McAfee AVERT Stinger
http://vil.nai.com/vil/stinger/

and this one:

On Line Virus Scan
http://housecall.trendmicro.com

For the Spyware and Parasites part, you will need to run other tools:

Dealing with Unwanted Spyware and Parasites
http://www.mvps.org/winhelp2002/unwanted.htm

The Parasite Fight Quick Fix Protocol
http://aumha.org/a/quickfix.htm 

-- 
torgeir, Microsoft MVP Scripting and WMI, Porsgrunn Norway
Administration scripting examples and an ONLINE version of
the 1328 page Scripting Guide:
http://www.microsoft.com/technet/scriptcenter/default.mspx

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