Windows Update Failure..
From: Scott Fling (sfling_at_cardone.com)
Date: 09/21/04
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Date: Tue, 21 Sep 2004 15:21:29 -0400
For some reason we have been getting a large amount of calls from users
within our organization that are having problems getting the updates to
download from the Windows Update Site// FYI...SMS2003 implementation is
almost complete
Below is a section of the Windowsupdate log file from one of the systems
that is having this issue. We are currently behind a checkpoint firewall
(also our proxy) configured to work with Websense that is installed on a
seperate system as our filtering product. It appears to be an issue since
the V5 version of Windows update was released? Any help would be greatly
appreciated.
2004-09-21 13:19:05-0400 2468 9a8 Checking for different Redirector at:
http://download.windowsupdate.com/msdownload/update/v5/redir/wuredir.cab
2004-09-21 13:19:06-0400 2468 9a8 DownloadFileInternal failed for
http://download.windowsupdate.com/msdownload/update/v5/redir/wuredir.cab:
error 0x80190197
2004-09-21 13:19:06-0400 2468 9a8 Failed to download the Redirector cab on
try 1: 0x80190197
2004-09-21 13:19:06-0400 2468 9a8 Checking for different Redirector at:
http://download.microsoft.com/windowsupdate/v5/redir/wuredir.cab
2004-09-21 13:19:08-0400 2468 9a8 DownloadFileInternal failed for
http://download.microsoft.com/windowsupdate/v5/redir/wuredir.cab: error
0x80190197
2004-09-21 13:19:08-0400 2468 9a8 Failed to download the Redirector cab on
try 2: 0x80190197
2004-09-21 13:19:08-0400 2468 9a8 Checking for different Redirector at:
http://windowsupdate.microsoft.com/v5/redir/wuredir.cab
2004-09-21 13:19:09-0400 2468 9a8 WinInet: Successfully downloaded
http://windowsupdate.microsoft.com/v5/redir/wuredir.cab to file
C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab
2004-09-21 13:19:09-0400 2468 9a8 Successfully refreshed Redirector cab.
2004-09-21 13:19:09-0400 2468 9a8 WinInet: Server file is not newer.
Skipping download.
2004-09-21 13:19:10-0400 2468 9a8 WinInet: Download speed is 55316 bytes/sec
2004-09-21 13:19:10-0400 2468 9a8 WinInet: Successfully downloaded
http://v5.windowsupdate.microsoft.com/SelfUpdate/AU/x86/XP/en/wusetup.cab to
file C:\WINDOWS\SoftwareDistribution\WebSetup\wusetup.cab
2004-09-21 13:19:10-0400 2468 9a8 Loading inf file
C:\WINDOWS\SoftwareDistribution\WebSetup\wusetup.inf
2004-09-21 13:19:10-0400 2468 9a8 Section name: cdm: Index: 0
2004-09-21 13:19:10-0400 2468 9a8 Section name: iuengine: Index: 1
2004-09-21 13:19:10-0400 2468 9a8 Section name: wuapi: Index: 2
2004-09-21 13:19:10-0400 2468 9a8 Section name: wuauclt: Index: 3
2004-09-21 13:19:10-0400 2468 9a8 Section name: wuauclt1: Index: 4
2004-09-21 13:19:10-0400 2468 9a8 Section name: wuaucpl: Index: 5
2004-09-21 13:19:10-0400 2468 9a8 Section name: wuaueng_WebSetup: Index: 6
2004-09-21 13:19:10-0400 2468 9a8 Section name: wuaueng1: Index: 7
2004-09-21 13:19:10-0400 2468 9a8 Section name: wuauserv_WebSetup: Index: 8
2004-09-21 13:19:10-0400 2468 9a8 Section name: wucltui: Index: 9
2004-09-21 13:19:10-0400 2468 9a8 Section name: wups: Index: 10
2004-09-21 13:19:10-0400 2468 9a8 Section name: winhttp: Index: 11
2004-09-21 13:19:10-0400 2468 9a8 Required Version for binary
C:\WINDOWS\System32\cdm.dll is: 5,5,3790,2182
2004-09-21 13:19:10-0400 2468 9a8 Binary: C:\WINDOWS\System32\cdm.dll:
Target version: 5.5.3790.2182 Required: 5.5.3790.2182
2004-09-21 13:19:10-0400 2468 9a8 Required Version for binary
C:\WINDOWS\System32\iuengine.dll is: 5,4,3790,2182
2004-09-21 13:19:10-0400 2468 9a8 Binary: C:\WINDOWS\System32\iuengine.dll:
Target version: 5.4.3790.2182 Required: 5.4.3790.2182
2004-09-21 13:19:10-0400 2468 9a8 Required Version for binary
C:\WINDOWS\System32\wuapi.dll is: 5,4,3790,2182
2004-09-21 13:19:10-0400 2468 9a8 Binary: C:\WINDOWS\System32\wuapi.dll:
Target version: 5.4.3790.2182 Required: 5.4.3790.2182
2004-09-21 13:19:10-0400 2468 9a8 Required Version for binary
C:\WINDOWS\System32\wuauclt.exe is: 5,4,3790,2182
2004-09-21 13:19:10-0400 2468 9a8 Binary: C:\WINDOWS\System32\wuauclt.exe:
Target version: 5.4.3790.2182 Required: 5.4.3790.2182
2004-09-21 13:19:10-0400 2468 9a8 Required Version for binary
C:\WINDOWS\System32\wuauclt1.exe is: 5,4,3790,2182
2004-09-21 13:19:10-0400 2468 9a8 Binary: C:\WINDOWS\System32\wuauclt1.exe:
Target version: 5.4.3790.2182 Required: 5.4.3790.2182
2004-09-21 13:19:10-0400 2468 9a8 Required Version for binary
C:\WINDOWS\System32\wuaucpl.cpl is: 5,4,3790,2182
2004-09-21 13:19:10-0400 2468 9a8 Binary: C:\WINDOWS\System32\wuaucpl.cpl:
Target version: 5.4.3790.2182 Required: 5.4.3790.2182
2004-09-21 13:19:10-0400 2468 9a8 Required Version for binary
C:\WINDOWS\System32\wuaueng.dll is: 5,4,3790,2182
2004-09-21 13:19:10-0400 2468 9a8 Binary: C:\WINDOWS\System32\wuaueng.dll:
Target version: 5.4.3790.2182 Required: 5.4.3790.2182
2004-09-21 13:19:10-0400 2468 9a8 Required Version for binary
C:\WINDOWS\System32\wuaueng1.dll is: 5,4,3790,2182
2004-09-21 13:19:10-0400 2468 9a8 Binary: C:\WINDOWS\System32\wuaueng1.dll:
Target version: 5.4.3790.2182 Required: 5.4.3790.2182
2004-09-21 13:19:10-0400 2468 9a8 Required Version for binary
C:\WINDOWS\System32\wucltui.dll is: 5,4,3790,2182
2004-09-21 13:19:10-0400 2468 9a8 Binary: C:\WINDOWS\System32\wucltui.dll:
Target version: 5.4.3790.2182 Required: 5.4.3790.2182
2004-09-21 13:19:10-0400 2468 9a8 Required Version for binary
C:\WINDOWS\System32\wups.dll is: 5,4,3790,2182
2004-09-21 13:19:10-0400 2468 9a8 Binary: C:\WINDOWS\System32\wups.dll:
Target version: 5.4.3790.2182 Required: 5.4.3790.2182
2004-09-21 13:19:20-0400 988 520 WU client succeeds
CClientCallRecorder::BeginFindUpdates from WindowsUpdate with call id
{0BDA1D62-2EB3-429B-BB7E-C09C75D41599}
2004-09-21 13:19:20-0400 988 6d0 WU client executing call
{0BDA1D62-2EB3-429B-BB7E-C09C75D41599} of type Search Call
2004-09-21 13:19:21-0400 3964 f80 Trying to make out of proc datastore
active
2004-09-21 13:19:21-0400 3964 f80 Out of proc datastore is now active
2004-09-21 13:19:22-0400 988 6d0 PT: Using serverID
{9482F4B4-E343-43B6-B170-9A65BC822C77}
2004-09-21 13:19:22-0400 988 6d0 PT: Using server URL
https://v5.windowsupdate.microsoft.com/ClientWebService/client.asmx
2004-09-21 13:19:22-0400 988 6d0 Add header for accept-encoding: xpress
succeeded
2004-09-21 13:19:23-0400 988 6d0 DetectCompressionType returning type 1,
hr=0x0
2004-09-21 13:19:24-0400 988 6d0 Add header for accept-encoding: xpress
succeeded
2004-09-21 13:19:24-0400 988 6d0 DetectCompressionType returning type 1,
hr=0x0
2004-09-21 13:19:24-0400 988 6d0 PT: Using serverID
{9482F4B4-E343-43B6-B170-9A65BC822C77}
2004-09-21 13:19:24-0400 988 6d0 PT: Using server URL
https://v5.windowsupdate.microsoft.com/ClientWebService/client.asmx
2004-09-21 13:19:24-0400 988 6d0 Add header for accept-encoding: xpress
succeeded
2004-09-21 13:19:25-0400 988 6d0 DetectCompressionType returning type 1,
hr=0x0
2004-09-21 13:19:25-0400 988 6d0 WU client add update
{52E16436-DA4D-4110-86A2-EC38B7582F13}.100 to search result
2004-09-21 13:19:25-0400 988 6d0 WU client add update
{76BAACDD-634F-487D-AC52-33CD061B49E7}.100 to search result
2004-09-21 13:19:25-0400 988 6d0 WU client add update
{8FDC9B52-44B3-414A-8640-CEFBCB29E708}.100 to search result
2004-09-21 13:19:25-0400 988 6d0 WU client add update
{8793CA43-4526-48F1-9CA4-1AD5E7EE4D44}.100 to search result
2004-09-21 13:19:25-0400 988 6d0 WU client add update
{B4B9471C-1A5E-4D9C-94EF-84B00592946A}.100 to search result
2004-09-21 13:19:25-0400 988 6d0 WU client add update
{AC065938-13C8-4C88-849B-D7B8A8A28839}.100 to search result
2004-09-21 13:19:25-0400 988 6d0 WU client add update
{BBCE2DE7-A0D5-43C5-B077-5D4716EA28FD}.100 to search result
2004-09-21 13:19:25-0400 988 6d0 WU client add update
{CF1F446D-6A5A-4DB9-9119-30881192A19C}.100 to search result
2004-09-21 13:19:25-0400 988 6d0 WU client add update
{AC94DB3B-E1A8-4E92-9FD0-E86F355E6A44}.100 to search result
2004-09-21 13:19:25-0400 988 6d0 WU client add update
{8D1F6795-726F-4870-B246-7AD5BA9AC8C8}.101 to search result
2004-09-21 13:19:25-0400 988 6d0 WU client add update
{9E76C27B-C53A-4D17-8E30-5D8B703F8778}.101 to search result
2004-09-21 13:19:25-0400 988 6d0 WU client add update
{CCE570E9-D524-4E82-87B5-BDA38D19B5EC}.102 to search result
2004-09-21 13:19:25-0400 988 6d0 WU client add update
{D8679F70-0E4F-452E-825A-4CE7FA5C4F87}.100 to search result
2004-09-21 13:19:25-0400 988 6d0 DeviceStatus: 0x180200a,
DeviceProblemNumber: 00000000
2004-09-21 13:19:25-0400 988 6d0 WU client add update
{397D6026-62A3-4DEB-8D01-C4A5569D58BF}.100 to search result
2004-09-21 13:19:25-0400 988 6d0 WU client add update
{EB2F3540-DBAB-45D0-BF7F-5822BBE81A55}.100 to search result
2004-09-21 13:19:25-0400 988 6d0 WU client add update
{0286B5A6-686E-465F-9607-FA3EE4802FDB}.101 to search result
2004-09-21 13:19:25-0400 988 6d0 WU client add update
{879FFB13-1610-4F09-BF93-A7C6A495175E}.101 to search result
2004-09-21 13:19:25-0400 988 6d0 WU client found 17 updates and 10
categories in search
2004-09-21 13:19:25-0400 988 6d0 WU client finished Searching for update
2004-09-21 13:19:25-0400 988 6d0 WU client calls back to search call
WindowsUpdate with code Call complete and error 0
2004-09-21 13:19:25-0400 988 6d0 WU client completed and deleted call
{0BDA1D62-2EB3-429B-BB7E-C09C75D41599}
2004-09-21 13:19:30-0400 988 6d0 REPORT EVENT:
{947186BD-49BC-410F-B5AB-B1225F68D06F} 36 2004-09-21 13:19:25-0400 1 147 101
{00000000-0000-0000-0000-000000000000} 0 0 WindowsUpdate Success Software
Synchronization Agent has finished detecting items.
2004-09-21 13:19:44-0400 988 6d0 WU client executing call
{C43FA4E0-582C-4F71-9E7D-C582F7C86EB6} of type Download Call
2004-09-21 13:19:44-0400 988 520 WU client persisted 1 download calls
2004-09-21 13:19:44-0400 988 520 WU client succeeds
CClientCallRecorder::BeginDownloadUpdates from WindowsUpdate with call id
{C43FA4E0-582C-4F71-9E7D-C582F7C86EB6}
2004-09-21 13:19:44-0400 988 6d0 Dumping out update 1 of 1
2004-09-21 13:19:44-0400 988 6d0 title = Microsoft GDI+ Detection Tool
(KB873374)
2004-09-21 13:19:44-0400 988 6d0 dumping updateId
{879FFB13-1610-4F09-BF93-A7C6A495175E}.101 bundling 1 updates
2004-09-21 13:19:44-0400 988 6d0 bundled update No. 1 is
{76D2A41C-6596-4C33-A895-64836017E479}.101
2004-09-21 13:19:44-0400 988 6d0 Downloading from
http://www.download.windowsupdate.com/msdownload/update/v3-19990518/cabpool/873374_eng_ed2557bb0905a05a62826aa7d9b62351c4113d1a.exe
to
C:\WINDOWS\SoftwareDistribution\Download\S-1-5-21-160381676-1170482618-538272213-3277\4138cc24cdd7b35e14471bcdb4f38e87\ed2557bb0905a05a62826aa7d9b62351c4113d1a
(full file).
2004-09-21 13:19:45-0400 988 6d0 WU client calls back to download call
{C43FA4E0-582C-4F71-9E7D-C582F7C86EB6} with code Call progress and error 0
2004-09-21 13:19:45-0400 988 6d0 WU client calls back to download call
{C43FA4E0-582C-4F71-9E7D-C582F7C86EB6} with code Call progress and error 0
2004-09-21 13:19:45-0400 988 fe8 Download job for update
{76D2A41C-6596-4C33-A895-64836017E479}, revision 101 failed with hr =
80190197.
2004-09-21 13:19:45-0400 988 fe8 The failure occurred when trying to
download file from
http://www.download.windowsupdate.com/msdownload/update/v3-19990518/cabpool/873374_eng_ed2557bb0905a05a62826aa7d9b62351c4113d1a.exe
to
C:\WINDOWS\SoftwareDistribution\Download\S-1-5-21-160381676-1170482618-538272213-3277\4138cc24cdd7b35e14471bcdb4f38e87\ed2557bb0905a05a62826aa7d9b62351c4113d1a.
2004-09-21 13:19:45-0400 988 fe8 File from
http://www.download.windowsupdate.com/msdownload/update/v3-19990518/cabpool/873374_eng_ed2557bb0905a05a62826aa7d9b62351c4113d1a.exe
was not downloaded.
2004-09-21 13:19:45-0400 988 fe8 Download job failed because of proxy auth
or server auth.
2004-09-21 13:19:45-0400 988 fe8 Error 8024401b occurred while downloading
update; notifying dependent calls.
2004-09-21 13:19:45-0400 988 fe8 WU client persisted 1 download calls
2004-09-21 13:19:45-0400 988 fe8 WU client persisted 1 download calls
2004-09-21 13:19:45-0400 988 6d0 WU client calls back to download call
{C43FA4E0-582C-4F71-9E7D-C582F7C86EB6} with code Call complete and error 0
2004-09-21 13:19:45-0400 988 6d0 WU client completed and deleted call
{C43FA4E0-582C-4F71-9E7D-C582F7C86EB6}
2004-09-21 13:19:45-0400 988 6d0 WU client persisted 0 download calls
2004-09-21 13:19:46-0400 988 4e8 ISusInternal API failed
CClientCallRecorder::DisconnectCall with error 0x8024000c
2004-09-21 13:19:46-0400 2468 9a8 ISusInternal::DisconnectCall failed,
hr=8024000C
2004-09-21 13:19:50-0400 988 6d0 REPORT EVENT:
{C48524CA-EECC-47C3-8F30-D8FB07F41F52} 37 2004-09-21 13:19:45-0400 1 161 101
{879FFB13-1610-4F09-BF93-A7C6A495175E} 101 8024401b WindowsUpdate Failure
Content Download Error: Download failed.
2004-09-21 13:19:50-0400 988 6d0 REPORT EVENT:
{9F4FF9A1-E7CB-46A2-AA56-7E0E350F15D6} 38 2004-09-21 13:19:45-0400 1 161 101
{76D2A41C-6596-4C33-A895-64836017E479} 101 8024401b WindowsUpdate Failure
Content Download Error: Download failed.
2004-09-21 13:24:45-0400 3964 f80 Out of proc datastore is shutting down
2004-09-21 13:24:46-0400 3964 f80 Out of proc datastore is now inactive
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