Re: Error 0x80096001 while updating to SP2

From: Andrew Crabtree (Crabtree_at_discussions.microsoft.com)
Date: 09/20/04 

Date: Mon, 20 Sep 2004 14:57:04 -0700

Daniel

I get the same problem as Martins. It happens every time I select either
Express Install or Custom Install in Windows Update. It doesn't help me to
do what you suggest.
I'd like to send you my windowsupdate.log but I can't see how to attach a
file to this post.

Any help appreciated,
Andrew

"Daniel Chow [MSFT]" wrote:

> Hi Martins,
>
> Are you consistently experiencing this problem? Does it help to clear the
> Internet Explorer file cache, close all browser windows and then retry? If
> not, can you please reply with c:\windows\windowsupdate.log (yes,
> windowsupdate is one word) attached?
>
> Thanks.
>
> --
> Daniel Chow
> Microsoft Corporation
> Windows Update Services
> dchowATmicrosoftDOTcom
> (I prefer to communicate through the newsgroup, so please do not email me
> unless necessary. Thx!)
>
> ======================
> This posting is provided "AS IS" with no warranties, and confers no rights.
> ======================
>
> "Martins Gulbis" <martins@gulbiscrafts.com> wrote in message
> news:OekiE6qlEHA.1008@tk2msftngp13.phx.gbl...
> > Hello,
> > Ireceived the following error message when running windows update on an
> > xp home system:
> >
> > [Error number: 0x80096001]
> > Windows Update has encountered an error and cannot display the requested
> > page. You may find the following resources helpful in resolving the
> problem:
> > For self-help options:
> >
> > Windows Update Response Center
> >
> > Windows Update Troubleshooter
> >
> > Windows Update Newsgroups
> > For assisted support options:
> >
> > Microsoft Online Assisted Support (no-cost for Windows Update issues)
> >
> >
> >
> > Anyone have any ideas?
> > Thanks,
> > Martins
> >
> >
>
>
>

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