RE: Unable to install or uninstall programs
From: BriansUnited (BriansUnited_at_discussions.microsoft.com)
Date: 09/19/04
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Date: Sun, 19 Sep 2004 02:39:01 -0700
The problem turned out to be the World Wide Web Publishing Service was
hanging in start up, so I disabled IIS and the install and update programs
were able to run.
"Kitfox" wrote:
> I have a very similar problem, the installer for SP2 crashed around the half
> way point, i left it running for 20 minutes and it was still at the same
> point. I ended up rebooting my computer to find that it was reseting it back
> to prior settings. Once windows loaded it told me to go into the control
> panel and uninstall SP2 as it hadn't installed properly, however, everytime i
> open the control panel, windows explorer crashes and i'm back to square one.
> Aside from the problem of the control panel, everything else seems to run
> smoothly. If no advice is given on the problem in a few days i think a fresh
> install of XP is the only way to go!
>
> "BriansUnited" wrote:
>
> > Hello,
> >
> > I have a Sony Vaio with XP and after installing SP2, I
> > received message from Windows Update that a update was
> > available to download (Microsoft VM). I accepted the
> > download and selected the installation prompt and left
> > the computer unattended for an hour. When I returned the
> > update appeared hung so I selected cancel, and after 5
> > minutes I had to kill it via task manager.
> > Now I receive the same message from Windows Update about
> > the same update which will not load (I once left it up
> > over night to complete but rx'ed with the same result).
> > Unfortunately though, I've lost the ability to install or
> > uninstall programs. They all state that they're
> > installing and then hang up.
> > Is there log file I can read to figure out what's going
> > on with Windows Installer?
> >
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