Re: Need MVP interpretation of BITSAdmin log for failed update download

Tech-Archive recommends: Speed Up your PC by fixing your registry

From: Alain Caillet (Alain-Caillet_at_rogers.com)
Date: 09/18/04 

Date: Fri, 17 Sep 2004 22:14:19 -0400

Sorry MowGreen, I did get mixed up between the two KB (883357 and 842773)

I checked the binary value of BITS_metada. It does have to NULL (00 00) at
the end.
I checked that Kb842773 (BITS v2 and WinHTTP 5.1) is installed.
I checked the status of Automatic update and BITS using services.msc They
both were running Automatic update startup was on automatic and I had to
switch BITS from Auto to Manual.

I re-tried WU. The PC scan took place, in the list of updates available, I
selected an update for Outlook Express. The download window opened but
download failed with the same error as before:

        Installation Failure

        Error Code: 8024402C

In fact no installation took place. The failure was the download not the
installation.

You said:
> IF you're not experiencing issues with your backup program that this
> update is not needed for your system. Advise you to uninstall it via
> Add/Remove Programs, check the status of AU and BITS to confirm they're
> in the proper state to be able to update.

I guess you mean the BITS v2 update KB 842773 ? I did un-install it,
rebooted and checked AU and BITS state.
I tied again WU. Now following the PC scan, I get the page tell me to
update to the latest Window update, that is "I am back to square one" as
the page has no option to refuse this update (there is ONLY an install
button) and to be able to look at other updates that WU had selected for
my system.

So .... I'm a bit disapointed for the least. I wish the error code:
8024402C was documented on MS KB. It must correspond to a specific
situation. Why is it not decoded somewhere?

Thanks again MowGreen .... :-((
====================================================================================

On Fri, 17 Sep 2004 10:50:12 -0700, MowGreen [MVP]
<mowgreen@nowandzen.com> wrote:

> KB883357 appears to be intended for those who are having an issue with
> their backup program after installing KB842773 .
>
> The registry key in my previous post was copied from
> http://support.microsoft.com/?id=883357
> This is what the update wrote to the registry so there is no need for
> you to do it manually. The extra quote on the end was added by me to
> indicate that I'd copied it from the KB article. There should be NO
> quote on the end, thus, there is just 2 of them. The 2 NULL characters
> come right after f, there is no trailing quote . Thus, it looks like
> this
>
> Reg.exe ADD
> HKLM\System\CurrentControlSet\Control\BackupRestore\FilesNotToBackup /v
> BITS_metadata /t REG_MULTI_SZ /d "%ALLUSERSPROFILE%\Application
> Data\Microsoft\Network\Downloader\*" /f
>
> The formatting of this will change in this post. To see the correct data
> of the key, go to the KB article.
>
> Did you check the status of Automatic Updates and BITS ?
> IF you're not experiencing issues with your backup program that this
> update is not needed for your system. Advise you to uninstall it via
> Add/Remove Programs, check the status of AU and BITS to confirm they're
> in the proper state to be able to update.
>
> MowGreen [MVP]
> ===============
> *-343-* FDNY
> Never Forgotten
> ================ 

-- 
Alain Caillet
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