Re: IE browser broken after SP2 installation
From: Carey Frisch [MVP] (cnfrisch_at_nospamgmail.com)
Date: 09/17/04
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Date: Fri, 17 Sep 2004 16:59:24 -0500
How to Reinstall or Repair Internet Explorer and Outlook Express in Windows XP
http://support.microsoft.com/default.aspx?kbid=318378
-- Carey Frisch Microsoft MVP Windows XP - Shell/User Be Smart! Protect Your PC! http://www.microsoft.com/athome/security/protect/default.aspx ------------------------------------------------------------------------- "David Cook" wrote: | Yet another customer upgraded to SP2 with disastrous | consequences. (Sigh...just glad it's not MY computer). | | He did the upgrade via the CDROM kit for SP2 (from a nearby | Staples store). He says the upgrade went fine, and when he | came back up, he verified that SP2 was indeed installed | (from my-computer->properties display). | | But now when he tries to launch IE, it doesn't even have time to | start painting it's border-frame in the UI...in less than a second, | it just winks away and is gone. | | (The underlying stack is fine...I can do IPCONFIG and see the | Comcast dns info. I can ping my favorite websites. I also tried | running cmds like 'sfc /scannow' and 'netsh int ip reset', but the | browser remains broken. Any other diagnostic hints?) | | But, with no browser, what good is a high-speed Internet connection? | (I considered trying to install a 3rd-party browser like Netscape or Opera, | but I didn't have a CDROM kit for either of those in my briefcase, tho I | will be burning one for tomorrow.) | | This guy is fed up. He's not too impressed with Microsoft at this point. | He had a seemingly good computer yesterday, and today it is BADLY | damaged. (His plans, since it's a relatively new machine, is just to | wipe out the disk, install Win-XP-Home again, add on SP1-A and his few | extra 3rd-party apps, and wait around for a few months with question-marks | floating around his head, wondering when it might be 'safe'. (He says it | reminds him of | the dentist and Dustin Hoffman in the Marathon Man: "Is it safe?") | | This guy is another good candidate for that 240-day 'hold-off for SP2 | reminders' I've | been reading about. Sigh. | | This is just more ammunition for me to keep telling my computer-repair | customers to stay away from SP2, as long as: | (1) They already have a firewall | (e.g. in a router or from Norton or whatever) | (2) They've installed some 'Spyware' guard and scanning software | (3) They are running an Anti-Virus program weekly. | | Once again, I have to keep saying: Come on Microsoft...tell me again | an IMPORTANT reason to accept SP2. (Too many bad experiences, | in my view. Tho, I've already updated MY two home computers with | SP2, and suffered no ill effects, I can NOT say the same for my customers.) | | To be fair, I'm only hearing from the 'broken by SP2' customers, but two of | those | in two weeks, is too many. | | Cheers... | | Dave [who hopes your experience will be better than this and who | also has a bootable Linux box just in case the Spyware and Virus wars | continue | to disfavor Windows-XP.]
- Next message: Greg M.: "Re: Error Code 80070005"
- Previous message: Carey Frisch [MVP]: "Re: Windows Update SP2"
- In reply to: David Cook: "IE browser broken after SP2 installation"
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