Re: 0x80072EFD
From: Torgeir Bakken \(MVP\) (Torgeir.Bakken-spam_at_hydro.com)
Date: 09/16/04
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Date: Thu, 16 Sep 2004 12:51:24 +0200
cindy wrote:
> I keep getting this message when I try to install the new update
> (SP2), on Windows XP. I did the troubleshooting and it still
> comes up. What can I do now? Cindy
Hi
Some trouble shooting step for error 0x80072EFD here (I would think
the most likely cause for your error is a Proxy/Firewall configuration
error):
When accessing the Windows Update site, you receive the 0x80072EFD error.
http://v5.windowsupdate.microsoft.com/v5consumer/showarticle.aspx?articleid=16&ln=en
You should also try the steps here:
When searching for available updates on the Windows Update site, you
receive the 0x8024402C, 0x80240030 or 0x8024502d error.
http://v5.windowsupdate.microsoft.com/v5consumer/showarticle.aspx?articleid=26&ln=en
You might need to use proxycfg.exe (see link above) to either set
or remove a proxy server configuration:
Open a command prompt (Start/Run and then "cmd.exe" without the
quotes").
Run this command to see what proxy configuration WU uses:
proxycfg
If you don't have a proxy, you will need status
Direct access (no proxy server).
If it reports anything else, to set direct access:
proxycfg -d
To get more help on proxycfg:
proxycfg -?
Anyway, I suggest you use the full SP2 installation instead of
Windows Updates to install SP2.
SP2 is available at the Microsoft Download Center
(standalone "network" version, 266 MB):
http://www.microsoft.com/downloads/details.aspx?FamilyID=049c9dbe-3b8e-4f30-8245-9e368d3cdb5a
(disregard the "intended for IT professionals and developers" part,
it can be used on a single computer as well)
If you do not have broadband at home, but you have at work or you have
friends that have it, you can download it there and burn it to a CD.
If you think that the download is to large, you can get the same
file on a CD from Microsoft.
The Windows XP SP2 CD order point:
http://www.microsoft.com/windowsxp/downloads/updates/sp2/cdorder/en_us/default.mspx
For folders you can consider deleting and other disk cleanup tips
after a successful SP2 installation, take a look here:
http://groups.google.com/groups?selm=%2368Pw4rlEHA.3712%40TK2MSFTNGP15.phx.gbl
Before installing SP2, you should take a look at the
following sites:
What to Know Before You Download and Install Windows XP Service Pack 2
http://www.microsoft.com/windowsxp/sp2/sp2_whattoknow.mspx
How to successfully install Windows XP Service Pack 2.
http://www.fixyourwindows.com/winxpsp2install.htm
Service Pack Installation Checklist
http://www3.telus.net/dandemar/spackins.htm
Please take a look at this Microsoft knowledge base article as well:
Windows XP Service Pack 2 is not available to install from Windows
Update and is not offered by Automatic Updates
http://support.microsoft.com/?kbid=885627
*Important* part from the link above:
If you have T.V. Media from Total Velocity Corporation installed, or
your processor is a Intel P4 Prescott with C-0 stepping, you should
not install SP2.
Intel P4 Prescott processors came out February 2004, so if your
computer is older than that, this is not an issue for you. Also, if
you have a Dell, IBM or HP, this is not an issue.
If you suspect/know you have an Intel P4 Prescott processor, take a
look at the two following Web sites for what you need to do/have to
be able to install SP2 on the computer:
http://forum.aumha.org/viewtopic.php?t=7447
http://cquirke.mvps.org/sp2intel.htm
Also, if you have a Dell Dell Inspiron 1150 or 2650, you might get a
slow running system after installing SP2, take a look at this thread
for more on this:
http://groups.google.com/groups?threadm=AsZ0d.18666%246q1.2076%40newssvr27.news.prodigy.com
-- torgeir, Microsoft MVP Scripting and WMI, Porsgrunn Norway Administration scripting examples and an ONLINE version of the 1328 page Scripting Guide: http://www.microsoft.com/technet/scriptcenter/default.mspx
- Next message: Torgeir Bakken \(MVP\): "Re: "administrator only" tired of searching for a solution no luck"
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