Re: HELP!!! Error 0x80072EE2
anonymous_at_discussions.microsoft.com
Date: 09/15/04
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Date: Wed, 15 Sep 2004 04:42:29 -0700
I have a dial-up connection. I have been unable to
download XP SP2, therefore I ordered the CD. I do not
have any other firewalls on my comp. I have tried
everything in all of the past posts. Not sure where I
should turn now. Anymore suggestions?
>-----Original Message-----
>Desiree Teal wrote:
>
>> I have tried all possible solutions and I am still
unable
>> to get Windows Updates. I have had this problem since
>> June. I even took it to the shop and they said the PC
is
>> fine. I have disabled my Windows Firewall and I have
>> disabled NAV. I really need to know what is going
on. I
>> am also unable to link to certain secure sites. I
cannot
>> even sign in with my .NET PASSPORT. I have no where
else
>> to turn.
>>
>> PLEASE HELP!!
>Hi
>
>If you have installed SP2 for Windows XP:
>
>How to troubleshoot problems accessing secure Web pages
with
>Internet Explorer 6 Service Pack 2
>http://support.microsoft.com/?kbid=870700
>
>
>Some tips you can try here for the 0x80072EE2 error:
>
>You receive an "Error 0x80072EE2" or "Error 0x80072EFD"
error message
>when you try to use Windows Update
>http://support.microsoft.com/default.aspx?scid=kb;en-
us;836941
>
>
>If you have Norton Internet Security or something
similar installed
>(e.g. some 3rd party firewall as mentioned in the
article above),
>you might need to reconfigure or disable it.
>
>Here is more about this issue:
>http://groups.google.com/groups?threadm=OP%23Kh%
24mgEHA.1184%40TK2MSFTNGP12.phx.gbl
>
>and
>http://groups.google.com/groups?selm=XarYc.641%24E37.471%
40newsfe1-gui.ntli.net
>
>
>Also, you could have a MTU size issue on a router or
similar, see the
>quotes from a couple of recent post below:
>
>From: chestersdad <chestersdad@discussions.microsoft.com>
>Subject: RE: Sorry - I meant error 0x80072EE2
>Date: Sun, 12 Sep 2004 07:17:05 -0700
>Message-ID: <946F02D3-412F-4EEA-AC0F-
56D725B00E16@microsoft.com>
>Newsgroups: microsoft.public.windowsupdate
>
><quote>
>I tried everything and couldn't get the update to work.
I then
>changed the MTU on my wireless router from 1500 to 1400
and it
>worked fine.
></quote>
>
>
>From: Bryan Carter <Bryan
Carter@discussions.microsoft.com>
>Subject: Finally fixed 80072EE2 error on 2 machines.
>Date: Sun, 12 Sep 2004 21:47:09 -0700
>Message-ID: <618B9C33-458E-4FED-AC58-
AE009758AA2A@microsoft.com>
>Newsgroups: microsoft.public.windowsupdate
>
><quote>
>After going through all of the pain of trying ALL of the
suggestions from the
>knowledgebase article, and everywhere else, I have
finally been able to fix
>the Windows Updates problems I was having, along with a
related issue of not
>being able to get to my hotmail account.
>
>This all happened about the time that MS made the shift
a few weeks ago.
>
>I ALWAYS got the 80072EE2 error when attempting to
connect to Windows
>Update. The two machines that I was having problems with
were brand new
>installs of XP Pro. No service packs, or hot fixes, and
no firewall or
>spyware detection, and no proxy. This was "plain
vanilla" install.
>
>It seems like a lot of these problems are caused by
firewalls etc, and the
>knowledgebase article that MS ALWAYS refers you to
follows that plan of
>attack. However, that plan ran out quickly since the
machine is a brand new
>install.
>
>Okay, what fixed it for me was to look at my Cisco 837
router that is hooked
>to my DSL connection. On the dialer interface, I
adjusted the default MTU of
>1500 to 1492 as per some Cisco documentation I was
reading. As soon as I made
>the change, BANG, it worked. It hasn't failed again
since and I have now
>updated to SP2 without issue.
>
>Microsoft, PLEASE add this to your document so that
others don't have to
>spend as much time as I did finding the answer.
>
>I do not no how to make these adjustments on routers
other than the Cisco,
>so I am probably not much help beyond letting you know
that it is something
>you should look at. Your ISP may be able to help and
would be a better
>resource I'm sure.
>
></quote>
>
>
>--
>torgeir, Microsoft MVP Scripting and WMI, Porsgrunn
Norway
>Administration scripting examples and an ONLINE version
of
>the 1328 page Scripting Guide:
>http://www.microsoft.com/technet/scriptcenter/default.msp
x
>.
>
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- In reply to: Torgeir Bakken \(MVP\): "Re: HELP!!! Error 0x80072EE2"
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